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“good breakfast, good wi-fi” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   10015 Chantilly Pkwy, Montgomery, AL 36117   |  
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Ranked #13 of 73 Hotels in Montgomery
Certificate of Excellence
Old Bridge, New Jersey
Level Contributor
80 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“good breakfast, good wi-fi”
4 of 5 stars Reviewed September 14, 2013

+ cookies out in lobby (a few)
+ both microwave and fridge (though no freezer in fridge
+ free continental breakfast
+ room appointments nice
+ wifi in room, good response, Download speed is about 7.1 Mbps
+ easy interface on AC/heater
+ room feels clean and well maintained
+ free PC in lobby

. cable but no TCM

Stayed August 2013, traveled with family
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70 reviews from our community

Traveler rating
    42
    19
    7
    1
    1
See reviews for
28
15
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Hattiesburg, Mississippi
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed September 2, 2013

We arrived here after the Auburn/Wash. State game, just after midnight. We parked at the entrance to check in and were greeted by an ongoing loud brawl of ten or more people [men and women], going on not far from the entrance. We quickly went inside, to get further away from the brawl and to ask for the police to be called. The front desk person acted like he didn't want to be bothered, and I insisted that he call the police, and ended up calling 911 myself when he hesitated [they never answered my call, what a comfort in Montgomery]. He finally got the police on the line and a sole officer eventually showed up, after almost all of the brawlers had scattered.
The next morning a couple were checking out when we did, asked us if we heard the brawl. I related the above, and they said the brawl took place right outside their first-floor window. They headed for the room's bathroom when they heard some of the brawlers threaten to start shooting. They also said the front desk guy was rude to them, also. Another lady said she heard the brawl from her 4th floor room.
Fortunately, no shots were fired that we know of, and we weren't disturbed once we got to the room. The room was ok, the breakfast was way below average, even for a free hotel breakfast.
This was our first and last stay at this facility and we will avoid Comfort Inn & Suites in the future.
Why didn't we leave immediately? The rude guy said there were "no more rooms at this exit" so we decided to go to the room, which was not on the first floor and not facing the location of the brawl.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kokomo, Indiana
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 31, 2013

The room was large and dark the ligting was not the best but the room was fine for a night. The King size bed the top spread was terrible and one of the down sides of the stay the carpet near the entrace door was in bad shape and the room needed a update for sure. The staff was friendly and morning hot breakfast was very nice and plenty of selections. Near the Interstate but not the best area to stay.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Annandale, New Jersey
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2013

Right off the highway, plenty of places to get to eat or drink nearby. Right next to a shell station. Area has felt the impact of the economy, you can see that. Inside, I felt secure, room was fine, breakfast was good. They even had yogurt.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Memphis, Tennessee
1 review
5 of 5 stars Reviewed August 7, 2013

I travel atleast 3 nights every week for my job, and Mike Patel is the nicest and most personable manager I have ever met. His employees are all very friendly and helpful. I make it a priority to stay here whenever I work near the Montgomery area. There are plenty of places to eat and places to shop within a couple of miles from there too. This is an awesome hotel and staff and very clean rooms. They greet me by my name every time I go there as well.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brownsville, Texas, Usa
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2013

After a stormy day we ate then stopped at this comfort Inn . Clerk was very friendly and had a easy check in . We checked out after the time for breakfast however the manager kept the food out for us longer and it was hot and tasty. I would highly recommend this Hotel . Was very clean also had enough carts so you did not have to lug suit cases up stairs .

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, Manager at Comfort Inn & Suites, responded to this review, July 25, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Mike Patel
General Manager
Comfort Inn & Suites
334-532-4444
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evans, Ga
Level Contributor
169 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed June 17, 2013

Stayed here one night as we were traveling to New Orleans. Got in around 10:30pm. Front desk clerk was very friendly and helpful. Room was clean, and everything worked well. Hotel was quite. Breakfast in the morning was very good, and staff kept everything well stocked. Lobby was small, but clean. The bathroom was very large, but the facet dripped, had to turn the knob so hard to finally get it to stop dripping.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 10015 Chantilly Pkwy, Montgomery, AL 36117
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 73 Hotels in Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 71
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