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Holiday Inn Mobile West I-10: Traveler Reviews

3.0 of 5
5465 Highway 90, Mobile, AL 36619
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Holiday Inn Mobile West I-10
Ranked #24 of 64 hotels in Mobile
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98 reviews from our community

    Trip type
Traveler rating
    38
    13
    18
    16
    13
Date Rating
Dallas
Top Contributor
135 reviews 135 reviews
28 hotel reviews
Reviews in 74 cities Reviews in 74 cities
42 helpful votes 42 helpful votes
“Beautifully redecorated, but some issues”
4 of 5 stars Reviewed January 4, 2013

They did a great job redecorating this hotel, both rooms and public areas. Unfortunately, the couch in our room had almost no springs left; it was very uncomfortable. The water pressure in the shower was too low for us. The bathroom did have an extra long vanity which we liked. They gave us a voucher for breakfast. Restaurant was quite good, enjoyed the burgers for dinner.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask txmeg about Holiday Inn Mobile West I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
January 7, 2013
Thank you for your review about your recent stay. We agree that the sofa and chairs have a lot to be desired and that is why they are scheduled to be replaced in the next phase of renovation. The last phase should be completed within the next 60 days. So when traveiling to Mobile in the future, please stop in to see what's new.
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Sharpsburg, Georgia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
“Great stay !”
5 of 5 stars Reviewed December 28, 2012

We stopped here on our way back to ATL from San Antonio. This is one of the nicest Holiday Inns I have stayed at. Clean rooms, friendly staff, and great breakfast. We came during the tornado ( on Christmas Day ) and Gerald was very helpful in pointing us in the right direction for dinner. Will definitely be back when passing through OR going to Bellingrath Gardens.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Barbara30277 about Holiday Inn Mobile West I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
December 30, 2012
Thank you for your kind comments about our hotel. Our staff strive to provide a great experience for all of our guests! I will share your remarks about Gerald at our next staff meeting.- He truly does a great Job at making our guests feel welcome.

The tornado did leave a big mess in the Midtown area of Mobile. But we are happy to report that their we no deaths and no serious injuries and our area of Mobile was not affected.

We invite you to stop in for a visit when traveling through Mobile in the future.
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Clermont, Georgia
1 review
“Not ready for prime time”
1 of 5 stars Reviewed December 3, 2012

Or maybe prime time has passed this one by. Tired and hungry we stopped and stayed at the Holiday Inn on Nov. 16, 2012. Although the property was old--a Holiday Inn can't be THAT bad. Rooms were not sanitized, dead bug in the hallway, smelled tobacco smoke, and so forth. But, this was one of the WORST meals of my life. We are experienced travelers, Europe, Mexico, most of the Carribean,
most of Canada, much of the US. Never has someone brought my wife a cheeseburger platter wito cheeseburger. The poor waitress was obviously brand new and totally lost. She forgot my salad and my soup, but did bring my chicken breast, slathered in sauce and cooked as hard as a baseball.

By this time I was ready to blow. We were beginning our vacation. So I ordered a drink and calmed down.

The young lady, certainly did not forget to bill for my drink. Several lights were out in the bar area and it smelled like cigars.

NEVER AGAIN!!!!!

raycampbell12@gmail.com

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ray C about Holiday Inn Mobile West I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
December 11, 2012
Thank you for your review of our hotel. I am sorry to hear that we did not live up to your expectations. I have shared your review with the department heads and will be addressed with the staff. Your stay is not indicative of our hotel. When traveling to the Mobile area in the future we ask that you keep us in mind for your over night accommodations.
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Fannett, Texas
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Cheap, but a little outdated!”
3 of 5 stars Reviewed November 17, 2012

Pros - Friendly staff, grounds and exterior kept up, really great price, room was clean, great location right off the interstate

Cons - The hotel is outdated and time for a face lift, water pressure was terrible

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask timvines5640 about Holiday Inn Mobile West I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
November 28, 2012
First let me apologize for not responding sooner. Your review slipped in under the ”radar” and I missed the notice. Thank you for taking the time to share about your recent visit to the Holiday Inn Mobile West I-10. We have been going through the renovation process and hopefully will have completed the last phase by the end of January 2013! Also, I am happy to report the water pressure issue has been corrected. When visiting Mobile in the future we ask that you remember us when selecting your over night accommodations.
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Bloomington, Indiana
1 review
1 helpful vote 1 helpful vote
“Nice place to hang out”
5 of 5 stars Reviewed October 21, 2012

I wanted to explore Mobile Bay and the surrounding area. Stayed at this hotel for 3 nights. The staff was very friendly, cheerful and helpful, especially Jamie at the Front Desk. It has a nice pool and a good restaurant. It is pet and kid friendly.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Herb H about Holiday Inn Mobile West I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnMobile, Director of Sales at Holiday Inn Mobile West I-10, responded to this review
October 22, 2012
Thank you for sharing your recent experience at the Holiday Inn Mobile West I-10. We strive to provide our guest with the best service possible and we are glad to hear that you enjoyed your stay. Jamie is a great asset to our team and we will recognize her at the next team meeting. When traveling to Mobile in the future we ask that you remember us for your overnight needs.
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Additional Information about Holiday Inn Mobile West I-10

Also Known As:
Holiday Inn Mobile West i-10 Hotel Mobile
Holiday Inn Mobile West i-10 Hotel
Holiday Inn Mobile
Mobile Holiday Inn
Address: 5465 Highway 90, Mobile, AL 36619
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotels in Mobile
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Hotel Mobile West I-10 invites you to experience the warmth and charm of Mobile Alabama. This Southern getaway is one of the most convenient hotels in Alabama located just minutes from I-10, at the Bellengrath Garden exit, 15B.The Holiday Inn Mobile West I-10 offers a full service restaurant and bar, 3400 sq ft of flexible meeting space, cardio fitness center, outdoor pool, business center, and free high speed wireless internet in all rooms as well as meeting space.Our 159 guest rooms are professionally decorated to meet the needs of corporate, group and leisure travelers. Each room features a microwave, refrigerator, an executive work desk with ergonomic chair, iron and ironing board, coffee maker with complimentary coffee, hair dryer and 27 inch TV s with expanded cable.For your evening dining or entertainment, join us at 5th Avenue Restarunat and Lounge offering a great new menu, including daily specials. Catch up on the days sports on one of our 12 TV's, including 2 52 big screen TV's.If you re in town for business, enjoy the close proximity to downtown Mobile, the Theodore Industrial Canal, all major shipyards, Brookley Aeroplex, and the Alabama State Docks. If you are in town for fun, you can t get any closer to the middle of everything that is Mobile; FT. Conde Welcome Center, The Mobile Civic Center, the USS Alabama, and Bellingrath Gardens. ... more   less 
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