I'm originally from Mobile and return "home" to visit family every month or so. Normally we stay at my parents' home, but due to a situation, it was necessary for us to stay at a hotel overnight. My husband had accumulated enough Marriott points during business travel for us to be able to use them for this stay. I chose the Residence Inn because my husband had had good experiences in them during his travel; I'd never stayed in one before.
The location is off of the I-65 service road at Airport Blvd which is convenient for many things in Mobile. If you're wanting to be near the airport or downtown, I wouldn't recommend this location, but if you're visiting the University of South Alabama or maybe Springhill College, it would be convenient enough. It's right there by Bel Air and Springdale malls and all of Mobile's other major shopping along Airport Blvd.
We attempted to check in early at about 11am, but no rooms were ready yet, so we adjusted the plan and ended up checking in at about 8:30pm instead. The lobby area looks nice enough, and I peeked into the public restroom and pool/fitness room area which looked well-kept also.
I wasn't impressed with the room itself. We were in a one bedroom suite. The living room/kitchen area were nothing special and bordering on outdated. It was late and the kids were tired, so I made up the sofa bed for them to share. I don't think I've ever come across a sofa bed that was comfortable, but this one was really, really bad. The sofa itself was very uncomfortable, so that should have been a warning, I guess. The bottom sheet for the sofa bed had a nice long rip in it, but I didn't feel like taking the time to try to get another from housekeeping, so I just made do. None of us got much sleep that night because the kids were miserable on the sofa bed and made sure we knew it.
The other reason I didn't get much sleep is because we were given the room right next to the laundry room, and someone decided to start a load around 5am. So right on the other side of the wall from my head, it sounded like a jacuzzi tub was running. Very loudly. Plus it seemed that lots of other guests on our floor had reason to be up and about early on this Sunday morning, and they had no qualms about letting doors slam. So don't expect any soundproofing in this hotel because there is none.
The included breakfast buffet was pretty decent. Yogurt, scrambled eggs, bacon, waffles, pancakes, and a few different varieties of doughnut. They had one of those juice machines which I HATE, though. I don't drink coffee, so orange juice is my morning drink, and those machines just put out weakly favored water.
I've learned my lesson about the kids and sofa beds, so I'll never again choose a hotel which doesn't offer two real beds of some sort!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.