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All 64 Mobile hotels

Quality Inn & Suites: Traveler Reviews

2.5 of 5
150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
Hotel amenities
Quality Inn & Suites
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53%
Ranked #31 of 64 hotels in Mobile
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45 reviews from our community

    Trip type
Traveler rating
    8
    12
    10
    10
    5
Date Rating
Islamorada, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Good Service”
3 of 5 stars Reviewed October 18, 2012

I stayed at this hotel for 2 nights on a business trip. The customer service at this hotel was great. Every person I dealt with was pleasant and helpful. The bed was comfy and my room was clean. The only issue with my room was that the bathroom sink was leaky. I did have someone try to get in my room the first night at around 4 am. My guess was that they were drunk and at the wrong door as they ran off to the room next to mine...needless to say I was a little creeped out and called the front desk. The gentleman came right away and checked out the situation and called me again to make sure everything was ok. I didn't have any other issues and I don't believe this had anything to do with the hotel or it's location. They did serve a complimentary breakfast which was your typical continental breakfast (some cereals, biscuits, gravy, eggs, bagels etc.) and in the afternoons did free popcorn. Overall it was a cheap, decent place to stay off of Interstate-65.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review
October 23, 2012
Thank you for the good words you had to say about the Quality Inn & Suites. We are delighted your stay with us was a positive one and we look forward to your return. See you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Stay here for a comfortable bed & fantastic service”
4 of 5 stars Reviewed October 9, 2012

Every employee I encountered was positive and friendly. The mattress was new; providing comfort for a restful night. Crews were updating light fixtures while I was there. This inn was quite clean and comfortable. The breakfast was very adequate. I will return when in Mobile.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review
October 23, 2012
Thank you for the good words you had to say about the Quality Inn & Suites. We are delighted your stay with us was a positive one and we look forward to your return. See you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southaven, Mississippi
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great Customer Service”
4 of 5 stars Reviewed August 31, 2012

The lady at the front desk was superb and very knowledgeable about nearby Mobile and restaurants. Our room was spacious and had everything that we required. Overall, I was pretty satisfied. Would stay here again. Great value for a great price.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review
October 23, 2012
Thank you for the good words you had to say about the Quality Inn & Suites. We are delighted your stay with us was a positive one and we look forward to your return. See you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reynoldsburg, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Don't stay here”
1 of 5 stars Reviewed July 24, 2012 via mobile

The place overall was dirty. One of our beds smelled like urine. The Coke machine wouldn't take a dollar so my daughter told the front desk and they exchanged her dollars for quarters to try instead. The machine ate the quarters and when she went back to the front desk their reply was "sorry but we don't handle the Coke machines".

There are no noise barriers and we could hear every single thing in the room above us and in the hallways. I will pay the extra $$ and stay at a Marriott next time.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dbailey21 about Quality Inn & Suites
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QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review
October 23, 2012
I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expections. It is regretful to us when a guest has a less that positive experience and we
can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again.
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“stay”
5 of 5 stars Reviewed June 9, 2012

AS we were entering hall to over room,one of your staff actunuy said wecome.It was the maid for our room,as i found out. that was a treat;she was so friendly and our roo was spotless and beautifulise five stars to this oe! we will be come back .Thank you so much for a good stay. D, Danford

Room Tip: Keep up good work and we love you housekeeper.
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask shalee504 about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review
October 23, 2012
Thank you for the good words you had to say about the Quality Inn & Suites. We are delighted your stay with us was a positive one and we look forward to your return. See you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Inn And Suites
Quality Hotel Mobile
Mobile Quality Inn
Quality Inn Mobile
Address: 150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
Region: United States > Alabama > Mobile
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 64 hotels in Mobile
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
A Mobile hotel - Quality Inn & Suites near Spring Hill College. The Quality Inn & Suites™ hotel is conveniently located seven miles from the Mobile Regional Airport and five miles from the Mobile Downtown Airport. This Mobile, AL hotel is near many area colleges and universities, including the University of South Alabama, Spring Hill College, the University of Mobile and Faulkner University. Visitors will enjoy shopping at the Colonial Mall Bel Air and the Springdale Mall, both within walking distance of the hotel. The Arthur R. Outlaw Mobile Convention Center, Fort Conde, Mobile Alabama Cruise Terminal, Battleship USS Alabama, Hank Aaron Stadium, Robert Trent Jones Golf Trail, Mobile Museum of Art, Greater Gulf State Fair and Bellingrath Gardens and Home are less than 10 miles away. Located in a business district, the hotel is within five miles of downtown Mobile, which is the location of Mardi Gras parades and the annual BayFest Music Festival. The ThyssenKrupp Steel and Stainless USA facility is 30 minutes away. The Alabama Department of Transportation and the Port of Mobile are 10 minutes from the hotel. A variety of restaurants and cocktail lounges are located in the surrounding area. ... more   less 
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