I was given the nastiest, stinkiest, mold ridden room one can imagine. It had suffered hurricane damage from Ivan and had been wet for days. It smelled like cat pee. The stench burnt your eyes and throat.

For no reason I was refused a refund.

I called the Mobile City police who came out and were as disgusted with the room as I was. They could not do anything as it was considered a civil not criminal case.

I slept in my truck. The folks in the room next to me had to sleep on the balcony. The staff didn't care about the fact they rented out the room knowing the condition it was in.

I was in Mobile on hurricane Ivan restoration.

I overhearde the clerk ask one of the maids "Did they not get the water out of that room?"

The place reminded me of a dirty sleazy hotel in a movie. We arrived late at night and the place looked creepy. The highlight of the place was the small overcrowded pool with people drinking and smoking into the wee hours of the night. The bathroom was dirty and the shower stall had holes in the walls. We were so disguisted we left the Family Inns after five minutes.

We stayed at the FAmily Inn , 3430 Percy Priest Dr. on Decembr 14. The bed was like a bed of rocks; the pillows went completely flat when we rested on them. There wasn't any hot water, no matter how long the shower ran, it was tepid. There was a large separated seam in the ceiling over the shower that had clumps of back mold growing from it.
The toilet wouln't completely flush unless it was flushed three or four times. The only good things about the room were the TV and the heat. We have stayed in Family Inns elsewhere and it was a great experience.
This place was terrible.