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Best Value Inn and Suites Mobile: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
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2.5 of 5 stars 5 Reviews
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#43 of 62 hotels in Mobile
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  • Rooms: 52
  • Address: 162 South Beltline Hwy Mobile, AL 36608
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Two story Motor Inn offers modern comforts and amenities; located 7 miles from Mobile MOB airport. This description is based on information provided by the hotel.
Swimming Pool
Check Rates: $64 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Value Inn and Suites Mobile

( 2-5 of 5 )
“Filthy, Gross, Disgusting”

Best Value Inn and Suites Mobile

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1 of 5 stars
Blaine, Minnesota
Apr 6, 2006
8/8 found this review helpful

I stayed here on March 16. By far the grossest, nastiest place I have ever stayed. My mother pulled back the comforter on her bed and there were blood stains on it, and the sheets were very wrinkled and "slept in" looking. When I pulled back the comforter on my bed the sheets were obviously dirty, and I don't know how to put this nicely, but there was a ... "love stain" on the sheet near the pillow. We went and told the manager on duty and he brought new linens in the room and changed them. (He even was bouncing a quarter off the bed to make sure they were made nicely!) He apologized profusely and seemed very embarrassed at by what we found on the sheets. We would have gone elsewhere , but every room was booked up in all of Mobile because so many families were down there to visit soldiers who were being deployed. The towels in the bathroom were also dirty. I slept on top of the covers in my clothes with my tennis shoes on and a shower cap covering my head because I was so grossed out. I wouldn't recommend this place to my worst enemy!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephieM's Summary
Date of Stay: March 2006
Member since: July 20, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Average price*: $64 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“worst hotel”

Best Value Inn and Suites Mobile

Jul 20, 2005
5/5 found this review helpful

was told we had a suite with frig ,microwave, moved to another room,still no suite ,but a microwave and frig. bathroom smelled musty,no stopper in bathtub,could not take a tub bath. bathroom casing nasty with dried browm stuff on it.microwave glass greasy with finger prints.microwave dirty inside.night stand between beds with clear sticky stuff on top,opened drawer dried strawberry jelly all over top of drawer.bed sheets with dried blood on top and bottom sheet.other bed looked like covers just threw up over sheets.worst continal bfk. juice out in frig,person acted like it was an inposition to get more for the guests.rude attendant [manger] at checkout. complaints wer not relayed to management.i took sheets up to front desk,told person of complaints.he handed me sheets to change my own bed.,attempted to try to find another hotel next day.all hotels booked. manger would not listen to my complaints on day of checkout,told me i should have went to another hotel. person on duty that i complained to did not relay my complaints. i ended up paying full price for 2 nights,worst and nastiest hotel i have ever stayed in. room had not been cleaned.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: July 2005
Member since: July 19, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Average price*: $64 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“awful accommadations!”

Best Value Inn and Suites Mobile

Aug 23, 2004
6/6 found this review helpful

We stayed here one night and that was one night too many. As we checked in the lady at the front desk asked us to use the stairs because the tile in front of the elevators was being replaced. No problem- we were only on the 2nd floor. As we got to our room the door was propped open with a chair and there was plastic sheeting in the floor. The carpet was wet, and the sinks ( both of them) were dirty with what looked like to be mud. Come to find out the man replacing the tile was using our room to get water to mix up the grout for the tile. I called the front desk and we were given the only other room which was a smoking room on the 3rd floor. During all of this the fire alarm went off no less than four times which was only annoying to me but it scared my son to death. He was crying and ready to go home. We left to go eat and try to get his mind off of the fire alarm but when we returned the elevator which they had told us to use at night was out of order so we had to use the stairs again. I guess the reason they wanted us to use the elevator at night was because the stairwell was very dark at night- not properly lit. My son didn't sleep much at all that night for fear the fire alarm would go off again so it made for a long night with little rest. The pool was murky at best and I couldn't testify to the breakfast because we didn't stick aroung long enough to check it out. Do not stay here. There are plenty of other hotels in the immediate area.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $64 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“unsatisfied customer”

Best Value Inn and Suites Mobile

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1 of 5 stars
A TripAdvisor Member
Jul 31, 2002
9/9 found this review helpful

07-31-02
On Friday, July 26, 2002, my husband and I decided
to spend a couple of nights at Shoney's Inn in Moile, Al. on Beltline Hwy. So we pullled up to the hotel and registered to stay for 2 nights.
The hotel clerk gave us room 116 on the first floor. On Saturday, July 27, that morning the manager called our room and asked my husband to come to the office, he did. She told him that the clerk put 2 nights on the ticket but she didn't know whether he paid for 2 nights, my husband said
the total was $89.60 for 2 nights with a $39.00 coupon. The manager who's name is Mehta said ok and don't worry about it. So we proceeded to go to a relative's funeral as planned, later that evening we went back to the hotel and another clerk was at the front desk. My husband asked the clerk was everything o.k. The clerk asked my husband for his I.D. and he gave the I.D. to the clerk and the clerk looked in the computer and my
husband, yes you have the room for 2 nights, he gave my husband I.D. back and scanned room 116 key which didn't work so the clerk gave my husband room 115 key, which he scanned and it worked for room 116. We proceeded to the room where we slept all night. On Sunday, July 28, 2002, the phone ringed and I answered the phone, the person asked
for my husband, I gave him the telephone and the person asked him to come to office, he did. The manager (Mehta) told him that he only paid for 1 night, my husband told her he paid for 2 nights.
He came back to the room and asked me to start packing because they were trying to get-over on him, about the room. He said we're going to wait up front until the police arrives. We went up front and asked the manager did she call the police? they did'nt respond so my husband reached
into the truck and got the cell phone and called the police. They arrived and my husband told them his story outside the office, the police officers went inside the office and heard their story. The two police officers came back outside as we were talking about the incident a white female approached the officers and said I want to complain they just charged me $59.00!!! and I wasn't suppose to pay but $39.99!! the officer said we can't help you ma'm. The officer asked the manager while did we get the key to room 115 instead of 116 on the second day? They didn't reply. In closing, the mistake was made with the employee trying to scam another customer, the officers asked were there anything that they had to say to us or are they going to sue us? They replied, No. The moral of this story is the employess are not communicating with each other and the establishment does not give receipts for your visit before or after you stay with them, unless you paid with an credit card. The oficer warned them that should start giving all of their customers receipts with each stay.

Mr.& Mrs. Joseph Brantley

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $64 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Value Inn and Suites Mobile

( 2-5 of 5 )
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Best Value Inn and Suites Mobile Address

162 South Beltline Hwy, Mobile, AL 36608