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“Definitely better than some people say” 4 of 5 stars
Review of Holiday Inn Mobile Airport

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Holiday Inn Mobile Airport
3.0 of 5 Hotel   |   3630 Springhill Memorial Drive S, Mobile, AL 36608   |  
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Ranked #14 of 65 Hotels in Mobile
Surrey
Top Contributor
123 reviews 123 reviews
21 hotel reviews
Reviews in 59 cities Reviews in 59 cities
58 helpful votes 58 helpful votes
“Definitely better than some people say”
4 of 5 stars Reviewed April 5, 2014

Found the hotel easily enough, the girl on the front desk could have been a bit more attentive but nothing really to complain about. Room was clean and shower was definitely good for a hotel. We had no trouble with noise from the other rooms or the road. Definitely for the price we paid a good value hotel. We didn't eat in the hotel so I cannot vouch for food but the restaurant looked clean and pleasant so I can't imagine it would be anything bad.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, Director of Sales at Holiday Inn Mobile Airport, responded to this review, May 22, 2014
Thank you for choosing to stay with us here at the Holiday Inn Mobile Airport. We greatly appreciate your glowing feedback and look forward to you visiting again !

Sonja Harris
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    56
    21
    9
    1
    1
See reviews for
24
11
7
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Manila, Philippines
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 10, 2014

My first time to stay in Holiday Inn and I must say that I got more than I expected. Staff were corteous. Hotel facilities were standard. Pool with towels. Minimal gym equipments ( bike, treadmill and elliptical. Gym has a water dispenser. Room was perfect .Bathroom was clean. Minibar was empty though, it is self service at the front desk

Stayed March 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, Director of Sales at Holiday Inn Mobile Airport, responded to this review, May 22, 2014
Thank you for choosing to stay with us here at the Holiday Inn Mobile Airport. We greatly appreciate your glowing feedback and look forward to you visiting again !

Sonja Harris
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Mississippi, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 29, 2014 via mobile

We had to ask for a microwave. The room was never cleaned. The bed was made and clean towels left but that was it. We asked for extra towels but were told they didn't have any clean. Getting to this location is a pain as well. If you are spending more than one night, go elsewhere.

  • Stayed January 2014
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, General Manager at Holiday Inn Mobile Airport, responded to this review, February 2, 2014
Thank you for your review on TripAdvisor. We are sorry to hear that we fell short of your expectations. We will use the feedback you provided to make improvements in these areas. We sincerely apologize and hope that you will give us the opportunity to show that we can and we do deliver great customer service to our guests.
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Pelham, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013 via mobile

I frequently travel to Mobile on business, this is my go-to hotel. Friendly staff, hotel bar, clean rooms, convenient location, really all I need for a work trip. The restaurant is decent, friendly waiters, but the food is lacking. The rooms are clean and spacious. I hear there is an indoor pool although I've never used it. There is a Starbucks just down the road and plenty of restaurants. Highly recommend. I've yet to find a Holiday Inn or Express that I don't like.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Manager at Holiday Inn Mobile Airport, responded to this review, July 25, 2014
We appreciate you taking the time to review our Holiday Inn. We have worked hard to keep our hotel looking and smelling exactly the way it did on the first day we opened the doors. We took time when picking out our amenities to make sure our guests would be pleased, and that is why we opted for the larger 40inch televisions in the rooms. I have passed along your feedback regarding the menu prices to our chef who will be looking into this. I know our restaurant staff won't mind the mix up on the tip, they simply strive to please and your positive feedback is rewarding to them. We look forward to seeing you in the near future and welcome to area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Neches, Texas
1 review
5 of 5 stars Reviewed November 27, 2013

Great hotel! Stayed in 2 queen room and it was roomy and spotless. I would highly recommend this hotel! I considered staying at a cheaper hotel that offered breakfast, but am glad I spent just a little more and had such a great experience. Plus….we just went to Panera for breakfast--it's just down the road and who doesn't love a good bagel & coffee from Panera?

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, Scotland
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 29, 2013

Had to stay a night here for business. Despite a late arrival, the kitchen kept food for our group and it was really good - too much in fact!

Room spotless and comfy bed with comfier pillows!

Will recommend highly. Although I didn't pay, I would be happy if I was paying.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg M, Manager at Holiday Inn Mobile Airport, responded to this review, July 25, 2014
We appreciate you taking the time to review our Holiday Inn. We have worked hard to keep our hotel looking and smelling exactly the way it did on the first day we opened the doors. We took time when picking out our amenities to make sure our guests would be pleased, and that is why we opted for the larger 40inch televisions in the rooms. I have passed along your feedback regarding the menu prices to our chef who will be looking into this. I know our restaurant staff won't mind the mix up on the tip, they simply strive to please and your positive feedback is rewarding to them. We look forward to seeing you in the near future and welcome to area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
412 reviews 412 reviews
83 hotel reviews
Reviews in 102 cities Reviews in 102 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed September 10, 2013 via mobile

The Holiday Inn-Mobile Airport is a pretty generic hotel, but the prices are low, the building is modern and the rooms are clean and comfortable. Service was friendly. This was not a memorable experience, but if you need to be reasonably close to the airport- I think it is actually 6 miles or so from the hotel-it is a solid choice.

One further note: I ordered room service dinner. While the menu was limited, the food was pretty good and inexpensive.

Stayed September 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Mobile Airport

Address: 3630 Springhill Memorial Drive S, Mobile, AL 36608
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Mobile
#5 Best Value Hotel in Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mobile Airport 3*
Number of rooms: 97
Official Description (provided by the hotel):
Come visit Mobile's newest full service hotel. Business and leisure travelers alike will enjoy our hotel amenities such as our business center, exercise room, pool, spa and Kem's casual dining restaurant and cocktail lounge. ... more   less 
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Also Known As:
Holiday Inn Mobile Airport Hotel Mobile

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