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“Excellent hotel and staff” 5 of 5 stars
Review of Holiday Inn Mobile Airport

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Holiday Inn Mobile Airport
3.0 of 5 Hotel   |   3630 Springhill Memorial Drive S, Mobile, AL 36608   |  
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Ranked #14 of 65 Hotels in Mobile
LOUISIANA
1 review
2 helpful votes 2 helpful votes
“Excellent hotel and staff”
5 of 5 stars Reviewed September 5, 2012 via mobile

We stayed 2 nights here in a king size feature room with jacuzzi tub. The room was HUGE, very clean and comfy. The jacuzzi tub was a little small, but was nice to relax in after a day of shopping in Foley at the outlet mall. The staff were all very nice and genuinely friendly, they made you feel at home. We ate at the restaraunt one night and it was good. The prices are very reasonable, and the menu has lots to choose from. We did not use the pool, but did take a look at the area. It is a nice indoor pool, and a small exercise room separate from pool area. We would not hesitate recommend this Holiday Inn to anyone.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, General Manager at Holiday Inn Mobile Airport, responded to this review, November 22, 2012
Thank you so much for giving us a very respectful review. We like to think we are the leaders of the pack and strive everyday to make it happen. It pleases us to know that our staff is recognized for their effort and willingness to help! We hope to see you again soon. If there is anything else we can do for you please contact us.

At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
251-344-7446
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    56
    21
    9
    1
    1
See reviews for
24
11
7
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
alabama
Top Contributor
96 reviews 96 reviews
52 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 23, 2012

If you have a room booked here, a GPS is necessary to find it. I've never worked so hard locating a hotel. There is no signage and the HI website gives inaccurate information. Good luck!!

If you are lucky enough to find it, you'll be surprised at how nice it is. The property is only 1.5 years old and is in very good shape. Hard to find, but very nice.

The wait staff in the restaurant was very nice and helpful. Rooms are clean, and there's even enough light in the bathroom to see. Once you're there, no negatives.

Did I say how hard it is to find this property?

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, General Manager at Holiday Inn Mobile Airport, responded to this review, November 22, 2012
Thank you so much for your review! It is a running joke between the staff members here that we are Mobile's "best kept secret". We are working very hard to find a solution to our signage problems, however at this point our biggiest struggle is getting approval from the city of Mobile to post signage out along the road. I appreciate your feedback about the directions on the website and would like to let you know that I am working with the staff to try and "streamline" the directions as they can be a bit confusing. I am glad to hear you were satisfied with your stay and we hope to see you back soon.

At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
251-344-7446
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 4, 2012

Staff was pleasant and most accommodating. Room was cozy and comfortable with fluorescent lights, large, flat TV screen and fresh, clean linen on bed and in bathroom. Business Center was well-stocked with computer with USB and camera card slots. Printer, paper and envelopes were supplied. Overall, I was very pleased.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, General Manager at Holiday Inn Mobile Airport, responded to this review, September 7, 2012
Thank you so much for your review! We strive for 100% guest satisfaction so it is always nice to receive a review that shows our guests are satisfied. I am always available to discuss any part of our guests stay with them so if you should ever feel the need please contact me. The staff and I again want to thank you for choosing Holiday Inn Mobile - Airport and for taking time out of your schedule to post a review of your stay.
At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2012

The hotel staff were very friendly. The rooms were clean and attractive. The hotel was slightly off the beaten path, but not difficult to find. I will definitely be staying there again.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with cheaprooms.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Mobile Airport, responded to this review, July 13, 2012
I want to thank you for taking the time to review our hotel. I have passed along your words of kindness to the staff and they share in my excitement. We look forward to serving you in the future. Please let us know if there is anything else we can for you.
At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
email: hinnmobile.gm@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 8, 2012 via mobile

Great Holiday Inn! Very clean and the lady at the front desk that assisted us was absolutely awesome! Best staff I have ever at this hotel. If we are ever in the mobile area again this is the ONLY place we will stay!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Mobile Airport, responded to this review, July 13, 2012
Thank you so much for your wonderful review. We always appreciate when our guests take time out of there busy schedules to review our hotel. It lets us know what we do right and where we can improve. We always strive for 100% guest satisfaction and it appears that we hit the mark. We look forward to having you back at our hotel in the future. If we can be of further service please let us know.
At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 9, 2012

The hotel staff is really friendly. The rooms are nice and the beds are comfortable. The hotel is located in a good area. Only complaint is that more insulation should be placed between the floors. It can get a little noisy.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, General Manager at Holiday Inn Mobile Airport, responded to this review, April 13, 2012
Thank you for reviewing our hotel. The staff and I are always excited when we receive new reviews from our guests. It lets us know what we are doing right and where we have opportunities for improvement. I have passed along your words of kindness to the staff and let them know they are doing a wonderful job. I have also passed along your comment regarding the insulation to our corporate design team to see what can be done. We look forward to your next stay here with us at Holiday Inn Mobile - Airport.
At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 27, 2012 via mobile

Hotel was clean. The staff was nice. I really really enjoyed the shower. It surrounding was nice. And comfy bed! Overall it was a pretty good stay.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HImanager10, General Manager at Holiday Inn Mobile Airport, responded to this review, April 13, 2012
We appreciate your review of the Holiday Inn Mobile - Airport. We are always excited when we receive feedback from our guests. I have passed along your review to the staff here at the hotel and they are all very happy you enjoyed your stay with us. We hope you will choose us for your next stay in Mobile Alabama.
At your service,
Ryan Fendt, CHA
General Manager
Holiday Inn Mobile - Airport
3630 Springhill Memorial Drive South
Mobile, AL 36608
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Mobile Airport

Address: 3630 Springhill Memorial Drive S, Mobile, AL 36608
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Mobile
#5 Business Hotel in Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mobile Airport 3*
Number of rooms: 97
Official Description (provided by the hotel):
Come visit Mobile's newest full service hotel. Business and leisure travelers alike will enjoy our hotel amenities such as our business center, exercise room, pool, spa and Kem's casual dining restaurant and cocktail lounge. ... more   less 
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Also Known As:
Holiday Inn Mobile Airport Hotel Mobile

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