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“Would stay here again” 4 of 5 stars
Review of Candlewood Suites / Downtown Mobile

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Candlewood Suites / Downtown Mobile
2.0 of 5 Hotel   |   121 North Royal Street, Mobile, AL 36602   |  
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Ranked #10 of 65 hotels in Mobile
Tampa, Florida
Top Contributor
79 reviews 79 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
89 helpful votes 89 helpful votes
“Would stay here again”
4 of 5 stars Reviewed March 14, 2013

Positives:

Room was clean and spacious. No problem with noise from other rooms.

Room had a kitchen with full-size fridge, freezer with icemaker, full-size microwave, dishwasher, toaster, 2-burner range, and small coffeepot. Basic kitchen implements included a cutting board, pots with lids, cutlery, can opener, Rubbermaid containers, dishes, glasses, silverware, and more (and it all looked very clean). Also provided were a complimentary bag of microwave popcorn and bag of coffee.

There is free parking on site, with free overflow one block away. Free DVD movies are available at the front desk. Showerhead had three settings and very good pressure.

When I asked one of the front desk staff for directions to a local attraction, she gave me free tickets to another attraction on my list. Awesome!

Negatives: They didn't provide even a tiny bottle of hand lotion; ok, kind of a minor thing. I don't mind that they only provide housekeeping services once a week for linens and towels (and of course when a new guest comes to a room), but when I called down to ask what could be done about my trash can that was going to start smelling from discarded food, they told me to take it down the hall to the recycle/trash room; this, after being told earlier to "just let us know if you need anything". I've stayed in "suites" hotels before and never had to take my own trash out. Lastly, parking is pretty tight in the on-site lot.

Knowing these things, I still would not hesitate to stay here again. Other positives: Good location, easy to get to, and good price. Also felt safe (you have to use your room card to access the elevator, and I think they might even lock one of the entrances in the late evening).

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Director of Sales at Candlewood Suites / Downtown Mobile, responded to this review, March 22, 2013
Dear mlasp:

Thank you so much for your review of the hotel! I am pleased to hear you enjoyed your stay with us and some local attractions. Also, thank you for pointing out many of our amenities offered, including our free parking. We invite you to stay with us again on any future trips to Mobile.

Thank you again!
Ashley Baggett
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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103 people have reviewed this hotel

Traveler rating
    74
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    7
    2
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See reviews for
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
pensacola, fl
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2013

Great stay at Candlewood Suites in downtown Mobile. The hotel is close to all the downtown area attractions. Hotel is new and well kept. Rooms spacious and clean with kitchen. DVD player and free movie rentals from front desk is nice touch. Staff was friendly. Would definitely recommend to anyone staying in downtown Mobile.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Director of Sales at Candlewood Suites / Downtown Mobile, responded to this review, March 22, 2013
Dear jtcozmo:

Thank you for your great review and recommendation! I am glad to hear that you found our location to be convenient. We hope that you will stay with us again on your next trip to Mobile!

Thank you again!
Ashley Baggett
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2013

The Candlewood Suites in downtown Mobile, AL is a fantastic hotel to stay in. The decor is absolutely wonderful with outside television, grill and pool it is children friendly. Loved the fact that I could sign out movies and or games for the children. The room was heaven with a full refrigerator, stove, dishwasher, dishes, and recliner you can't beat the price. Best Hotel I have stayed at in a long time, truly enjoyed the stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed February 4, 2013

I have been coming on and off to Candlewood Suites Downtown Mobile, Al for the last year and each experience is great. Customer service is always there to assist. They are always friendly and helpful. The rooms are very well kept, and the location is great.

Room Tip: I have been in all rooms and they are all good.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FL
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2013

The Candlewood Suites Downtown Mobile is top notch! I stayed from March to December on business and have no complaints! The building is kept in great repair. They have a beautiful brick courtyard with grills, premium outdoor furniture, a gas fire pit and pool. The interior is spotless. The rooms have amenities to make you feel at home( the beds are very comfortable). The best part in my opinion is the customer service. The General Manager, Assistant General Manager, front desk clerks and housekeeping are very professional and curteous. They always made everyday I stayed there a pleasant day. The management team at this hotel raises the bar for all other hotels. The Candlewood Suites Downtown Mobile has my highest recommendation.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed January 20, 2013

I have stayed at Candlewood Suites Downtown Mobile Al several times on busines. Every trip has been made easy by the staff and service at this hotel. They are friendly and allways helpful. I would happily stay here anytime I come to this beautiful city. The hotel is well placed for access to the downtown area as well as access to all major roads in the area, without any of the traffic noise. Perfect location, no matter if you're coming for Mardi Gras, Bay Fest, the Senior Bowl or any other reason. Great restaurants and pubs/taverns are very close by. Free laundry. Secure elevator. Secure gym. Great outdoor BBQ area with pool. Free parking. Couldn't ask for anything better.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unknown
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2013

I lived in the Candlewood Suites in downtown Mobile for a brief seven months and I can honestly say there is nowhere else I would have chosen. The staff all the way from the housekeepers to the general manager will make you feel at home and like family. The rooms are very well kept. The location is ideal for anyone staying in Mobile, whether for business or pleasure. The sight has a nice gym, free washers and dryers, a great pool and patio area with two large grills and free parking. It is also super convenient that the hotel is a short walk from a barber, local restaurants, bars, a park, cathedral and museum. I highly recommend it.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, Director of Sales at Candlewood Suites / Downtown Mobile, responded to this review, March 6, 2013
Gary T.

Thank you for your "Fantastic" review!! We enjoyed having you stay here for the brief seven months! Also, we appreciate you taking the time to mention some of our extra amenities offered. We hope, whether it's for business or pleasure, that you will stay with us on your next trip to Mobile!

Ashley Baggett
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites / Downtown Mobile

Address: 121 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Mobile
#13 Romantic Hotel in Mobile
#16 Business Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites / Downtown Mobile 2*
Official Description (provided by the hotel):
Welcome to the Candlewood Suites Hotel Mobile Downtown. This hotels's accommodations are strategically situated in the heart of Mobile's historic district, within walking distance of historic sites, local entertainment venues and prominent area businesses. This top-notch location paired with amenities that grant the freedom to come and go ensure a terrific travel experience. Business in Mobile, AL is always a pleasure thanks to the hotel's proximity to US Army Corp of Engineers, FBI Federal Building, Homeland Security, Austal USA, Alabama State Docks,and Kimberly Clark. With free wired and WIFI access and a 24-hour Business Center, guests can also work productively.Here, patrons have free parking, 24-hour access to free laundry facilities, the Candlewood Cupboard and a Fitness Center. There's also an outdoor pool complete with cabanas and gazebo area equipped with grills and a TV for barbecuing your favorite foods and watching the game. Next time you're looking for that unique hotel stay in Mobile, AL, "Consider Us Home!" ... more   less 
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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