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“Beautiful/Cozy for our family of 5” 5 of 5 stars
Review of Candlewood Suites / Downtown Mobile

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Candlewood Suites / Downtown Mobile
2.0 of 5 Hotel   |   121 North Royal Street, Mobile, AL 36602   |  
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Ranked #9 of 65 Hotels in Mobile
Michigan
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
“Beautiful/Cozy for our family of 5”
5 of 5 stars Reviewed September 14, 2012

My hubby and I were really surprised at how beautiful and cozy this hotel is. We really needed somewhere to stay the night to await our return flight home. We had traveled 3 hours by bus with our children from NOLA after our cruise was delayed getting back to port by 1 and 1/2 days, due to Hurricane Isaac. All we wanted was somewhere comfortable and safe. We definitly got that! Pool was a wonderful way for our kids to loose some energy. They allowed us to stay 2 hours after check out time, b/c our flight was later in the evening. Staff was very friendly and helpful. I would recommend this hotel.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, November 12, 2012
As we have all had minor set backs when traveling, mother nature has a mind of her own. In despite that your traveling plans were changed due to Hurricane Issac, it was an opportunity for us to welcome you to our "cozy" Candlewood Suites property. We were delighted that you and your family enjoyed your stay with us. Our team strives to provide the best service and welcomes our guest, to feel as if you are home. We hope to welcome you and your family back to Candlewood Suites Downtown Mobile on your vist or family excursion. Again, thank you for your comments and feedback.
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105 reviews from our community

Traveler rating
    75
    19
    7
    2
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 20, 2012 via mobile

Arrived in Mobile & had prebooked this hotel. We were really pleased with the location, free parking & free wifi. (always a bonus!) rooms were large & very comfortable with a small kitchenette area. Dauphin street was a short walk away.  We enjoyed an hour at 'red or white' wine shop and had a great meal in the evening at ........ We drove down to Dauphin Island but to be honest there is very little there to do or see.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, November 12, 2012
Thank you for your comments and feedback regarding your stay. We are pleased to know that you enjoyed your stay while visiting the Mobile area. Upon your next visit with us, we encourage you and your family to discover some of our local attractions that are close by, such as the Explorium, Museum of Mobile and Ft. Conde. Although, Dauphin Street is best know for its downtown entertainment district, we would love for you to enjoy all of Mobile's attractions. We look forward to welcoming you back in the future.
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Poway, California
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 9, 2012

This hotel offered a lot of nice options for me as I traveled. In the middle of the downtown scene...plenty of bars and places to eat. Only downside is that they have limited parking on site. You can park on the street but if it is during the day, you have to feed a meter. Also, they have a satelite parking lot about a block away from the hotel...

Room Tip: If you stay here, no need to pack a lot of clothing...free washing machines on location!
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, August 21, 2012
We welcome your feedback and are delighted to know you enjoyed your stay with us. Our desirable location, allows our guests to stroll at their leisure and enjoy the venues of the downtown area. We provide free parking on site, however, space is limited. For our guests convenience, we offer an additional off site parking within walking distance, supporting ample parking for our guests. We strive to provide the best service and quality at a comfortable value. Again, thank you for your comments and feedback. We look forward for the opportunity to welcome you back to Candlewood Suites Downtown Mobile!
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 29, 2012

My family really enjoyed our stay at this hotel. We stayed for 2 nights. We had a 2-room suite on the first floor. The room was very spacious. We had plenty of room for myself, my mother, and my 2 children. The room was updated and very clean. The front desk personnel were excellent, very friendly and very helpful. I used the free laundromat which was nice so I didn't have as many clothes to wash when we returned home. I wish they had a continental breakfast of some sort, but the store had everything we needed for a cheap breakfast on the go. We didn't get a chance to use the pool, but it looked nice.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, August 21, 2012
Thank you for feedback regarding your most recent stay with us. We strive to provide the best service and offer spacious comfortable suites while allowing our guest to enjoy all the amenities of home. We were happy you and your family had the opportunity to utilize our free laundromat and the convenience of our Candlewood Cupboard. Although, we do not offer breakfast, we hope you found the cupboard most pleasurable with many breakfast items to choose from. We look forward and invite you and your family to visit us again in the future. Thank you for choosing Candlewood Suites Downtown Mobile!
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Annapolis, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2012

This hotel ranked very highly and I wasn't disappointed. I'm a native of Mobile but moved away about 10 years ago for college and job. The downtown district can be pricy but I managed to find this gem. It's location is prime and I was lucky to hop in a room for a 3 night stay for two adults and 3 kids at $100 a night, which was half of what other hotels in the area were charging.

Hotel staff was nice almost to the point of overkill (everyone greeted you and offered assistance at every turn) and the accommodations were simple, modern, and spacious. The room was equipped with everything you'd need for a longer stay such as pots/pans, 2-burner glass-ceramic cooking surface, full size refrigerator, and large working space. It was also easy to acquire clean and sturdy cribs for my twin 6-month-olds. I especially liked the outdoor gas grill that was available and free to use (check out tools from the front desk). The pool/patio area was also very welcoming.

The only thing I would have liked to see was a restaurant or area for breakfast. It wasn't a huge deal and I knew it wasn't there before I booked, but something more than the pantry and honor system would have made this truly exceptional. The pantry system might be normal for Candlewood so perhaps the restaurant is absent by design.

This was my first stay at a Candlewood, but more stays are definitely warranted when I come back through Mobile. Thanks for a great stay!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, August 21, 2012
Thank you for your comments and feedback. We were delighted to have you as our guest and the opportunity to welcome you back to the Mobile again after relocating to another location. As you noticed, Downtown Mobile and surronding areas is developing rapidly . Our team, Candlewood Suites Downtown Mobile, we excited to hear you enjoyed your stay. We look forward to welcoming you back to visit in the future! Thank you for choosing Candlewood Suites.
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Kansas City, Missouri
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 19, 2012 via mobile

What a great hotel. The only downside is its in a location where streets are blocked off and it can be a bit difficult fining it. But what great service. Check in was super fast. They even have movies for for rent. I'm not sure when housekeeping comes. I was there for four days and not once did I have housekeeping. So, grab extra coffee for your room (although the do have free coffee in the lobby). I will definitely stay again here.

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, July 27, 2012
Thank you for choosing the Candlewood Suites as your choice for lodging while visiting the Mobile area. Your comments are helpful and beneficial to us to determine what we can do better at our hotel. Unfornately, street and road construction was being performed during your recent visit. The city has assured that is temporarily road construction project and to be completed soon. Candlewood brand does not provide housekeeping services daily, although we do offer weekly houekeeping service. By limiting housekeeping service, it allows our brand the opportunity to provide you the best value for your stay. However, if you should request housekeeping service anytime during your stay,we will be happy to accommodate your requests. We strive to provide the best quality and service to our guests, as you are our #1 priority. We apologize for any inconvenience you encountered and we look forward to welcoming you back to our hotel on your next visit to Mobile. Thanks again, for your comments and feedback.
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Powder Springs, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2012

Just went through Mobile for one night only, stayed at Candlewood Suites based on other TripAdvisor reviews. It was clean and fairly new, very nice suite. Comfortable bed, well stocked kitchen. No continental breakfast but all in all, for the price, we were happy! Smaller outside pool area but was very well planned with cozy conversation areas, etc.

Room Tip: Stayed in a King suite, with kitchenette. Plenty large and well stocked. Currently they are doing ro...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandlewoodSuitesMobi, General Manager at Candlewood Suites / Downtown Mobile, responded to this review, July 27, 2012
Thank you for your feedback and comments on your recent stay with us. Our property was built on the concept that our guests feel like they are home. Our suites are very spacious which makes it quite comfy after a long drive or a long day's work. We appreciate your business and hope to have the opportunity to welcome you back to Candlewood Suites Downtown Mobile in the future. Thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites / Downtown Mobile

Address: 121 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Mobile
#11 Romantic Hotel in Mobile
#17 Business Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites / Downtown Mobile 2*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to the Candlewood Suites Hotel Mobile Downtown. This hotels's accommodations are strategically situated in the heart of Mobile's historic district, within walking distance of historic sites, local entertainment venues and prominent area businesses. This top-notch location paired with amenities that grant the freedom to come and go ensure a terrific travel experience. Business in Mobile, AL is always a pleasure thanks to the hotel's proximity to US Army Corp of Engineers, FBI Federal Building, Homeland Security, Austal USA, Alabama State Docks,and Kimberly Clark. With free wired and WIFI access and a 24-hour Business Center, guests can also work productively.Here, patrons have free parking, 24-hour access to free laundry facilities, the Candlewood Cupboard and a Fitness Center. There's also an outdoor pool complete with cabanas and gazebo area equipped with grills and a TV for barbecuing your favorite foods and watching the game. Next time you're looking for that unique hotel stay in Mobile, AL, "Consider Us Home!" ... more   less 
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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