The motel looks ok from the outside, but the the three rooms I saw all had a very strong odor of some deodorant spray.
Albeit the bathrooms were relatively clean, the other parts of the rooms were really dodgy, and I felt disgusted to even walk there without my shoes.
Five minutes after checking in, and immediately after having seen the rooms, I tried to get a refund and find an another motel. The manager told me about their "no-refunds-policy", but
after some time offered me 50% refund. I made a counter offer which the manager rejected, and after that the manager withdrew even the 50% refund offer. I had no choice but bite the
bullet and stay in the motel, as I didn't want to pay the motel full price for nothing.
Since the room stank so bad, we left for a dinner for three hours hoping the odor would diminish while the AC was running on full.
When we came back and opened the bed, we noticed that all the sheets and pillow cases were unclean, one of them even had shoe prints on them. I first tried to clean them by removing
the loose dirt such as hairs looking like pubic hair, and small black mouse-dropping looking dirt. I quickly gave up, and went back to the reception and asked for a new pair of sheets.
The manager had been incredibly rude the whole time after I initially complained about the room, but this time the manager went completely berserk, and CALLED THE POLICE!
I almost didn't believe my ears, but since I had done absolutely no wrong, simply stood there and waited. After 5 minutes two police cruisers arrived, and the officers asked what
was the trouble. While I was silently standing next to the reception, the manager complained the police officers how I had first complained about the smell of the rooms, and then
complained about the unclean sheets. The manager continued and told the officers that I had made threats, as I said I would leave negative reviews on the internet. At that point the
officer had to explain the manager about the concept of the freedom of the speech, and how it is guaranteed by the constitution. The police officer basically yelled at the manager
about wasting their time, and demanded that the manager immediately give me the clean sheets (sheesh!). After a few demands I finally got the sheets I had asked for in the first place.
Unfortunately they were in as bad shape as the sheets already in the room. I guess they technically were "clean", that is, washed, but all of them had a brownish tint and a lot of
old stains on them. And do believe me, I'm not exaggerating one single word here. The whole thing was so absurd I still can't believe it really happened to me. Who calls the police when a customer asks for clean sheets?!?!
Do yourself a favor and go somewhere else. This business deserves to go down.
I have read a lot of hotel reviews similar to the one I'm writing here, and many times it's difficult to know whether the reviewer has simply different standards than some others. I have been to
hundreds of hotel and motel rooms, ranging from shady one star rooms in Delhi (India) to five star luxury rooms. While traveling on my own dime, I prefer the more economical rooms.
I don't care for extra amenities such as free newspapers and the like, but I do expect the rooms to be clean. Some wear and tear is of course tolerated - again - when the room otherwise is clean.
I cannot stress this too much: do yourself a favor and choose another motel, there are a lot of them just a few miles west from this one.
555 Government St
Mobile AL 36602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.