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Hampton Inn & Suites Mobile/Downtown: Traveler Reviews

2.5 of 5
62 South Royal Street, Mobile, AL 36602
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Hampton Inn & Suites Mobile/Downtown
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153 reviews from our community

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Pensacola
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
“Another great Mardi Gras stay!”
5 of 5 stars Reviewed February 14, 2013

This is our second year in a row staying at the Hampton Inn in beautiful downtown Mobile, Alabama. Check in was really organized, and our room was super clean with a nice view of downtown. My parents also had a great room with a view of Government Street street and the science museum. The breakfast buffet was standard Hampton Inn fare, but kicked up a notch by being really plentiful, fresh and hot, with Mardi Gras Krispy Kreme donuts. They also do benigets sometimes which are so much better than the ones at Cafe du Monde in NOLA, but not this weekend and that's OK. We can drive over for breakfast soon because we were craving them. We so love doing at least one weekend in Mobile during Mardi Gras, since we live not too far away in Pensacola. The staff at the Hampton Inn are awesome, from the friendly lady who checked us in, to the security guards stationed at the door off Royal Street, to the housekeepers, and everyone we encountered. Same friendly experience as last year. We will be booking again for next year for the 3rd weekend of Mardi Gras, and may do a few weekends over the next year as a special treat. FYI, we also always try to do one weekend in NOLA durin Mardi Gras, and we love carnival there, but Mobile's Mardi Gras is special to us because the folks in Mobile are so nice, the throws at the parades are so much better than in NOLA and the floats in most parades (MOT especially) are just as good or better than some in NOLA, and the Hampton Inn makes the weekend perfect. Thanks guys and see you soon!

Room Tip: During Mardi Gras, get there EARLY in the day, as near the start of check-in time as possible, in or...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FloridaPixie about Hampton Inn & Suites Mobile/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOBDT, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review
March 6, 2013
Just wanted to thank you for your stay with us at Hampton Inn & Suites Downtown Mobile. We are delighted to have you stay with us again. As you mentioned, our complimentary hot breakfast buffet is a guest favorite– especially on the mornings we include beignets! So glad you were able to experience our warm Hilton hospitality and we look forward to seeing you again soon. Stay tuned to our Facebook page where we’ll post information on the start date to book your room for Mardi Gras 2014!
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Colorado, USA
Top Contributor
99 reviews 99 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
“Terrific in all ways”
5 of 5 stars Reviewed February 14, 2013 via mobile

Wow. Perfect location in the old town center, blocks from anything you would want to see. Cheaper than the other brand across the street, and not as gaudy or showy. The building fits into the area, but is extremely well-kept, clean beyond belief, with all of the amenities. Super-friendly staff, convenient parking with in-and-out privileges, breakfast included. If you are a Hilton Honors member, wifi is included too. And the suites on each floor are palatial... Mine had a thirty-foot long balcony overlooking the street below, and enough floor space inside to bowl a few frames. Not that I did. I'm just saying. Wow.

Stayed February 2013, traveled on business
Was this review helpful? Yes
Ask travelbuddy123 about Hampton Inn & Suites Mobile/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOBDT, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review
March 7, 2013
Thank you for your feedback. We are pleased to hear you enjoyed your stay at Hampton Inn & Suites Downtown Mobile. We understand you can stay anywhere in Mobile and appreciate you choosing us. As always, safe travels!
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Spanish Fort, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great Stay!”
5 of 5 stars Reviewed February 13, 2013

Beautiful hotel! We just stayed for Mardi Gras. We had excellent service and the staff was so kind. We will definitely be back next year!!! The rooms and suites were a great size. The breakfast was wonderful also. We loved the beignets from Panini Pete's!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lblmtl about Hampton Inn & Suites Mobile/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOBDT, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review
March 7, 2013
Thank you very much for taking the time to share your experience at Hampton Inn & Suites Downtown Mobile. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon. Safe Travels!
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Wyckoff, New Jersey
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Mardi Gras Celebration 2013”
5 of 5 stars Reviewed February 4, 2013

I can't say enough about this Hotel. Location-right in the middle of historic area; NO security issues at all; Hospital clean ;all areas;lobby hallways elevators and rooms. Breakfast was just enough to get started with staff people very eager to serve and help. Room service done by 12 noon each of the three days we were there!!!
Here's the best part. I recovering from 2 major surgeries last JUNE. I did
enquire about a handicapped room when i originally booked, none were available. When we checked in I casually asked about it again. The entire from Desk then proceeded to do everyhting possible for this change. Less than 10 minutes later we were changed to a Handicap Room. WE then had a great time in their wonderful Mardi Gras celebration. Th whole town gets an "attaboy" and should be congrtaulated on their beautiful celebration and parades. There's still time to go there till Fat Tuesday. This is a family oriented party!
Mobile congrats WELL DONE!!!
WE will return again! Hampton Inns are THE cleanest operation and beds are fresh every NITE!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by GailandBobZ for Mobile
Ask GailandBobZ about Hampton Inn & Suites Mobile/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOBDT, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review
March 7, 2013
Thank you for taking the time to post your review on your stay at Hampton Inn & Suites Downtown Mobile. We appreciate your gracious words and your business very much! It is a delight to hear that everything was up to your expectations and we were able to accommodate your room change request. Mobile is a wonderful place to experience Mardi Gras and with Hampton Inn & Suites Downtown right on the parade route, one can enjoy the festivities with even more convenience. We look forward to seeing you again!
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Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
“PERFECT!!!! (well almost)”
5 of 5 stars Reviewed February 4, 2013 via mobile

Pros
-GREAT Location
-AWESOME customer service
-VERY CLEAN rooms and public areas
-LARGE Rooms
-COMFORTABLE beds

Cons
-Pipes made rattling noise from 5am-8am each morning. Think this problem is isolated to room 212 as others in our group had no problem with noise from the pipes.
-WIFI speed a little slow

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SRICHESON about Hampton Inn & Suites Mobile/Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOBDT, Stephanie Ward, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review
April 26, 2013
Thank you very much for taking the time to share your experience at Hampton Inn & Suites Mobile/Downtown! We are very happy to hear our team took such good care of you and you found the amenities of the hotel to your liking. We haven’t been able to identify the reason for the noise from pipes. It has been on our radar and we’re unsure if it’s an isolated event as we have not heard any additional concerns from guests. However, we certainly appreciate you bringing this to our attention because every guest may not provide that feedback resulting in a missed opportunity to provide a resolution. Hope to see you return soon!
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Additional Information about Hampton Inn & Suites Mobile/Downtown

Also Known As:
Hampton Inn & Suites Mobile/Downtown Hotel
Hampton Inn & Suites Mobile/Downtown Hotel Mobile
Hampton Inn And Suites Mobile/Downtown
Hampton Inn Mobile
Address: 62 South Royal Street, Mobile, AL 36602
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Mobile
#6 Family Hotels in Mobile
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
New Hampton Inn & Suites in Downtown Mobile, Alabama. Located within walking distance of all attractions and restaurants in downtown Mobile. Only 1/2 mile from the Mobile Cruise Terminal and located directly on the parade route for Mardi Gras! ... more   less 
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