We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location” 4 of 5 stars
Review of Renaissance Mobile Riverview Plaza Hotel

Save Saved
You added Renaissance Mobile Riverview Plaza Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Renaissance Mobile Riverview Plaza Hotel
3.5 of 5 Hotel   |   64 South Water Street, Mobile, AL 36602   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #15 of 65 hotels in Mobile
Los Angeles, CA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Good location”
4 of 5 stars Reviewed January 27, 2013

I was in Mobile for the Senior Bowl and was put up at the Riverview.

I liked the location of the hotel and my room was 1906 facing the bay. I did self parking in the garage that is located next to the hotel. The hotel has a old fashioned cruse ship theme (in the elevator, floors are called decks).

The pluses of the room: I had a queen size bed and nice size room. The water was hot and strong.

The minus: Besides seeing ships go by(that was great), there were train tracks and every morning around 6am, a train would go by and sound its horn.
The hot water handle was hard to control in the tub(you have to pull out the handle and adjust the temp). I thought the AC was a bit loud and kept it off when I was sleeping and watching tv.

The staff was very friendly. The lounge was nice (you can get some bar food). The breakfast buffet was nice (eggs cooked to order, bacon, grits, fruit, cold cereal, muffins, tost) and was a decent price. I had dinner at the 2nd floor restaurant. Service was good. I had steak and ordered it medium, and it came out rare.

I didn't get a chance to try the pool, but seemed nice. And there were some work out machines.

Overall, having spent 5 nights there, I would come back again based on location.

Room Tip: I was on the 19th floor facing the bay. I could hear when trains went by. This is an east facing ro...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, February 5, 2013
Thank you for recently staying with us at the Renaissance Mobile Riverview Plaza hotel. We are glad to hear that the location of our hotel was convenient for you. We are also delighted to hear that our staff was friendly and provided great customer service. The challenges you faced during your stay are being looked into and I wanted to apologize for the inconveniences you encountered. I did want to mention specifically that our guest room HVAC units are scheduled to be replaced this year. We hope you will come back and stay with us again in the future. Again thank you for taking time out of your busy schedule to provide us feedback on your most recent stay. We will use this as a tool to continue to improve our overall operation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

238 people have reviewed this hotel

Traveler rating
    106
    73
    31
    18
    10
See reviews for
40
61
12
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Any
English first
Jonesboro, Arkansas
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 10, 2013

I was very pleased with this hotel overall. Check in was easy. We used self parking. It was convenient and the parking garage is connected to the hotel. This hotel is located within walking distance to several restaurants and shops. The rooms are clean and have a nice modern decor. Plenty of hot water for your shower. The beds are comfortable and clean. Staff was always very friendly.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, January 12, 2013
Thank you for your feedback in regards to your recent stay with us. Our team is delighted to hear that you enjoyed your time with us. We will be sure to share your comments with the entire hotel team. Again, thank you for your time and we hope you will elect to stay with us again in the future should your travels ever bring you back to the Mobile area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cartersville, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2013

We stayed here New Year's Eve, so it was a great location for all the events going on downtown. It was a little loud, because of this also. Our room and the view were great, except we woke up in early morning hours with a leak in the bathroom. Water leaked heavily into our bathroom, making the bathroom unusable. A call to the front desk, they sent a hotel engineer up and he agreed that we couldn't use the bathroom. We were checking out that morning, but needed showers, so they moved us to another room. Overall, it was a nice place to stay in downtown Mobile.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, January 5, 2013
Thank you for staying with us New Years Eve at the Renaissance Mobile Riverview Plaza hotel. I am glad to hear that our location was convenient for you. I am also glad to hear that you enjoyed the view of the city from your room. Please know that we are terribly sorry for the leak you encountered in your guest room. Our engineering department has assured me that this particular issue has been permanently resolved. Your time and feedback are greatly appreciated and we hope you will elect to stay with us again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean Springs, Mississippi
Top Contributor
72 reviews 72 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 3, 2013

Spent New Year's Eve here and it was WONDERFUL. On our arrival the Valet team was awesome and gave us soem great directions. The check in was fast and easy and oh so pleasant. The room itself was perfect. We went downstairs to the Mardi Gras parade and then wandered the area for the New Year celebration. Back to the hotel to watch the Moon Pie drop from our room on the 28th floor. Perfect. Will be abck to spend a weekend exploring Mobile.

Room Tip: City View is lovely overlooking downtown and the parks. ON New Years Eve you will look directly at...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, January 5, 2013
We are delighted you elected to stay with us New Years Eve at the Renaissance Mobile Riverview Plaza hotel. Your positive comments on our valet team, front office team and housekeeping team will be shared with our entire hotel team. The city of Mobile puts on a great evening of festivities for New Years Eve and I am glad to hear you had a chance to count down the new year with us. We greatly appreciate your time and feedback and we look forward to seeing you back at the Riverview the next time your travels bring you to Mobile.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montgomery, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2012

The Renaissance Riverview is a perfect place to stay while in Mobile. We had a room on this trip on the 26th floor, facing the water. Got to see the sunrises and sunsets and enjoyed the lights on the bay. Being up so high, we had a quiet atmosphere. The room was clean and spacious, (although the bathroom could have been a little larger) and everything we could have wished for was in the room. The decor was up-to-date and the beds were comfortable.
Whenever we left in the morning for a few hours we returned to find the room straightened up and everything freshened up.
The Harbor Room Restaurant on the 2nd floor has delicious food and excellent service.
All the staff members are friendly and helpful. As you can surmise, we loved the visit. This is our third stay in the Renaissance and we will be here again in the future.
Mobile is a beautiful and historic city and has so much to offer in choices of foods, entertainment and tours of the area.

Room Tip: Ask for a room with a view of the bay and on one of the higher floors for a more quiet atmosphere.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, January 1, 2013
Thank you for staying with us at the Renaissance Mobile Riverview Plaza Hotel. We are delighted to hear that you are a repeat guest and will be back to stay with us again in the future. Your positive comments regarding your guest room, dining experience and the great customer service you received will certainly be shared with our team. It is always a pleasure hearing positiving feedback, especially from our loyal guests. We look forward to servicing you again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 23, 2012

The hotel is located in a very nice place where it is accessible to eateries. Very nice view on the 14th floor where we stayed overlooking Mobile bay. The buffet breakfast was excellent. The hotel staff like Amanda and Mary were superbly nice. We would recommend this hotel to friends. It is very clean and nice inside out.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, December 26, 2012
Thank you for taking time to comment on your recent stay with us at the Renaissance Mobile Riverview Plaza Hotel. We are delighted to hear that your overall experience was a positive one. Your comments will certainly be shared with Mary, Amanda and the rest of the hotel team. We hope you elect to stay with us again should your travels bring you back to the Mobile area. Thank you again for your time and feedback. It is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slidell, Louisiana, United States
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 6, 2012

The Renaissance Riverview was a great place to stay. We were on the 17th floor and had wonderful views. The room was quite spacious and very comfortable. There were several good places to eat within walking distance and parking for the hotel was close with easy in and out service. The staff was very friendly and the noon check-out gave us time in the morning to enjoy a leisurely breakfast. Great stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, December 7, 2012
We sincerely appreciate your business at the Renaissance Mobile Riverview Plaza Hotel. I was delighted to hear that we were able to meet or exceed your expectations during your recent stay with us. The water views from our hotel are some of the best views of the bay the city of Mobile has to offer. I will be sure to share your positive feedback about our service levels with our entire hotel team. We hope you elect to stay with us again in the future should your travels bring you back to the Mobile area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Renaissance Mobile Riverview Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Mobile Riverview Plaza Hotel

Address: 64 South Water Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Mobile
#12 Romantic Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Mobile Riverview Plaza Hotel 3.5*
Official Description (provided by the hotel):
Embark on an amazing journey at the premier Mobile, Alabama, Renaissance Mobile Riverview Plaza hotel, which is connected by skywalk to the Arthur R. Outlaw Convention Center and located in the revitalized Downtown business and entertainment districts. Rising majestically over the sparkling waters of Mobile Bay, guests can enjoy Southern charm effortlessly blended with modern ingenuity. Play a round of championship golf along the Robert Trent Jones Golf Trail, which is situated near this trendy hotel. Over 44,000 square feet of flexible meeting and event space provides the perfect location for successful business engagements and flawless social events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Marriott, Tingo, Priceline, Hotels.com, BookingOdigeoWL and Venere so you can book your Renaissance Mobile Riverview Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Mobile

Owners: What's your side of the story?

If you own or manage Renaissance Mobile Riverview Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.