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“Pretty Hotel Friendly Manager, female bartender, not so much” 5 of 5 stars
Review of Renaissance Mobile Riverview Plaza Hotel

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Renaissance Mobile Riverview Plaza Hotel
3.5 of 5 Hotel   |   64 South Water Street, Mobile, AL 36602   |  
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Ranked #15 of 65 Hotels in Mobile
Destin, florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pretty Hotel Friendly Manager, female bartender, not so much”
5 of 5 stars Reviewed October 22, 2011

Stayed at hotel during Bayfest and we arrived a bit early, but were able to check in. We had free-wi-fi and were able to sit in the lobby and use our devices. Waited about an hour and then went to our room. The room was very clean and the cleaning staff were very nice.

The hotel manager was nice and was in the lobby greeting people and making sure everyone was doing ok. He was also there when we checked out as well. The bed was comfortable and the roll-away bed was also comfortable for our daughter. The hotel was packed with musicians, but it was still kept up and orderly. The only thing was that the bar should have been staffed better on the night of October 5th. She was a bit overwhelmed and not in the best mood, but who could blame her with all the people there. The parking garage was great and easily accessible.

We at a restaurant in front of the hotel called, The Royal Scam. The food there was amazing and it was really cute inside. My husband likes bread pudding and I hate it, but I tried it and it too was amazing

Room Tip: High floor has a great view
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pjk111181, Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, November 16, 2011
Thank you for recently staying at the Renaissance Mobile Riverview Plaza Hotel. I am glad to hear that overall you enjoyed your stay with us. Your comments will be shared with our hotel team so we can look into improving any shortfalls you encountered while staying with us. We hope that you choose the Renaissance Mobile Riverview Plaza Hotel should your future travels bring you to Mobile.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
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English first
Mobile, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2011

The Renaissance Mobile Riverview Plaza Hotel was convenient for easy access to the downtown area. It’s a beautiful hotel located on Water Street adjacent to the Convention Center with modern amenities. The staff was very friendly and the view from my room on the 26th floor that overlooked the riverfront and bay area was absolutely amazing. I would definitely recommend this hotel to anyone looking to stay in the area.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pjk111181, Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, November 16, 2011
I am delighted to hear that you enjoyed your recent stay with us at the Renaissance Mobile Riverview Plaza Hotel. Your positive comments will be shared with all of our hotel ambassadors. Delivering a great product and great customer service is first and foremost to us. We use our customers feedback to improve whenever possible. We look forward to seeing you again in the future.
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Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2011

We spent the week-end before Christmas at the Renaissance Mobile Riverview Plaza. It is a beautiful hotel located in downtown Mobile, Alabama and is adjacent to the Convention Center. The cruise port is only a short distance away. It is a Category 3; however, I think it should be a 4 if not a 5. (I’m not quite sure how the category is determined). The hotel website describes it as having bold colors with nautical touches. The colors are bold and beautiful. The nautical touches included an upside down Christmas tree decorated with ornaments including stingrays, fish, turtles, octopuses, crabs, and shrimp.

We were upgraded to a corner room (shaped like a triangle) on the 28th floor. We could see for miles and miles across Mobile Bay. Furnishings included a comfortable king size bed, a chaise lounge, a desk and chair, and an entertainment center including a large, flat screen television, and a refrigerator. The bathroom was larger than most Marriott bathrooms.

The staff is fantastic. Our waiter was prompt and our breakfast was delicious. Our housekeeper left us a thank-you note for the tip we left her. Our room was spotless. The attendants in the concierge lounge were very attentive. The valets even offered suggestions on sightseeing destinations. When we checked out, I mentioned that all the staff had gone out of their way to be nice to us. I quickly retracted that statement to say that BEING NICE IS THEIR WAY, not a single person had gone out of their way.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southwest Arkansas
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 8, 2011

The Renaissance Mobile Riverview Plaza Hotel was convenient for our cruise departure and the hotel itself was exceptionally beautiful, with sophisticated decor and up-to-date amenities. Our view from the 27th floor was breathtaking! My husband and I loved the deluxe breakfast buffet, which offered any morning treat you could imagine, and the service of the wait staff was attentive and helpful. Front desk staff were both professional and prompt in assisting with concerns I had when I accidentally left our cruise documents in the room upon check-out, and the shuttle service to and from the port was wonderful. Our driver was friendly and knowledgeable about Mobile, and we enjoyed our conversation with him as we rode along. We would certainly recommend the Renaissance Hotel in Mobile on Water St. to anyone needing a stay in the area.

Room Tip: Ask for a room that overlooks the water!
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  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2011

I checked in at this lovely hotel and from the first, the service was excellent. The facility is beautiful and chic. The food - surprisingly good for a hotel. Again, great service. I needed an early wake up call and the front desk offered to call me a couple of times to make sure I was really up and going (I am talking 4 am). I was on the 23rd floor and I swear I felt the building swaying but the views of the Mobile Bay made it all worth while. No shopping near by (nearest shopping is about a $20 cab ride away) and sadly, there isn't really much to see in downtown Mobile but walking along the water way is a great way to meet people, get some exercise and enjoy the area.

Room Tip: Choose the view of the Mobile Bay. It is exquisite no matter what time of day or night.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2011 via mobile

Me and my wife have stayed here many times and I do believe it just keeps getting better.this is by far the best hotel in mobile or the surrounding area.if your looking for a nice romantic getaway place or just passing through and need a place to stay....THIS IS DEFINITELY YOUR PLACE!!!

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pjk111181, Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, November 16, 2011
Thank you for your recent feedback on TripAdvisor. I am delighted to hear that we were able to exceed your expectations. Your positive feedback will be shared with the entire hotel team. We hope you make us your choice again should your future travels bring you back to Mobile.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW ORLEANS, LA
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 11, 2011

The service was very good, the staff at the front desk was very pleasant, and helpful. We would definitely stay again. We were there for a religious convention.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pjk111181, Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review, August 18, 2011
Thank you for your comments. We are delighted to hear that your stay was an enjoyable one. I will be sure to share your positive feedback with the staff of the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Mobile Riverview Plaza Hotel

Address: 64 South Water Street, Mobile, AL 36602
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Mobile
#11 Business Hotel in Mobile
#13 Family Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Mobile Riverview Plaza Hotel 3.5*
Number of rooms: 374
Official Description (provided by the hotel):
Embark on an amazing journey at the premier Mobile, Alabama, Renaissance Mobile Riverview Plaza hotel, which is connected by skywalk to the Arthur R. Outlaw Convention Center and located in the revitalized Downtown business and entertainment districts. Rising majestically over the sparkling waters of Mobile Bay, guests can enjoy Southern charm effortlessly blended with modern ingenuity. Play a round of championship golf along the Robert Trent Jones Golf Trail, which is situated near this trendy hotel. Over 44,000 square feet of flexible meeting and event space provides the perfect location for successful business engagements and flawless social events. ... more   less 
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Also Known As:
Renaissance Mobile

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