Our family has been coming to Thai Place for years and we love it. They have the best Beef Satay and peanut sauce on the planet. We love the family who owns this place. Cheryl is a savvy business woman and is very friendly. Her husband is a Thailand native, and he is an authentic Thai chef.
We have seen the menu change over the years to meet customer demand (or lack of it). The sauces used to make some of the dishes are fabulous, and you won't find them anywhere else. Although this is one of our all-time favorite restaurants and although we love Cheryl and her family, I must give an honest review and mention that the prices have gone up while the portion sizes have gotten smaller.
The dish holding the cucumber sauce and the dish holding the peanut sauce are filled with maybe one tablespoon of sauce. If you ask for extra, the wait staff has been instructed to notify Cheryl. She comes over and explains that no more sauce can be given without a $2.00 charge since it is a homemade recipe. There is barely enough for what you order.
This chintzy-ness comes across as rude and penny-pinching. The customers are not listened to, and the militant style of portions is similar to Jerry Seinfeld's Soup Kitchen episode. I hate this for Cheryl since she has no idea how badly this comes across. They have lost lots of business it appears lately, and I can see why. Even if the restaurant is struggling, refusing to give a wee bit more sauce when requested does NOT reflect well on them. It works against them!
It also bothers me that while this is authentic Thai food, I have never in my 10 years of eating here seen a single Asian customer. I would think that authentic Thai food cooked by a real Thai chef would spread by word of mouth, especially in this area. We have lots of military families who live here, and rotate in often. Am I missing something? Maybe it means nothing, but I have always wondered.
Thai Place does not have a closing time. They simply close when people stop coming through the door. If you wait too late to eat, you may miss that small window of time.
While we will still eat here, I wish that the owners knew how their rudeness and small portions come across. If I did not know them personally to be such nice folks, I would be angry for how they have treated me. If I ask for more sauce, I expect the waitress to bring me some. This type of practice will hurt them in the long run, and I believe already has. Word gets out fast, and I've heard many disgruntled customers talking.
Please give Thai Place a try and order Beef Satay when you do. The Gang Masaman is also wonderful. There are a few other Thai places in town that we like, so Thai Place really can't afford to be Stingy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.