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“Not Bad!!!” 4 of 5 stars
Review of Holiday Inn Melaka

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Holiday Inn Melaka
4.0 of 5 Resort   |   Jalan Syed Abdul Aziz, Melaka 75000, Malaysia   |  
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Ranked #7 of 143 hotels in Melaka
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“Not Bad!!!”
4 of 5 stars Reviewed January 27, 2014

went last week, upgraded to executive suite room at level 20. spend rm360 for the room. The room is good, the staffs are great but the breakfast is just very simple. Good location, 5 min walk to Mahkota Shopping Centre. Free parking with 24 hours security

Room Tip: Level 20 would be great
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing and Communications Manager at Holiday Inn Melaka, responded to this review, February 6, 2014
Dear Valued Guest,

Thank you for staying with us and for taking time to share your review. It's nice to learn that you enjoyed your stay with us.

Your feedback means a lot to us as it further reinforces our endeavor towards - 'Great Hotel, Guests Love.'

Thank you again. The team and I look forward to welcoming you back in the not too distant future.

At your next visit. Do check out our website at holidayinn.com/melaka to take advantage of great savings on your stay. While at the hotel, indulge at Sirocco Italian Restaurant or get pampered at Tea Tree Spa with a special 20% OFF. Oh! and Kids Stay and Eat FREE!

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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Kuala Lumpur
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2014

This is the 2nd visit at holiday Inn in the last 2 months. This time it was a weekend to celebrate mom's 70th birthday. And I must say, it was perfect in every way. From the moment of checking in to the check out, we were greeted with the warmest hospitality and service. Every staff there eludes warmness. This is a tribute to the GM there who himself is the most hospitable. The rooms are large and they have a mixed combination of bed types to meet my needs of 4 rooms. The pool is infinity and faces the straights of melaka. They have shuttle services to the nearby jonker street and the massage at its spa was sensational. All these made the weekend a perfect birthday gift for mom. The restaurant at sirroco served authentic Italian food and it was delicious.
The whole family had fun...only downside was that it was too short hit I'm sure we'll be heading back there soon.

Stayed January 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing & Communications Manager at Holiday Inn Melaka, responded to this review, February 6, 2014
Dear Valued Guest,

Thank you for taking the time to share your review. We are indeed glad to learn that you enjoyed your stay with us.

Your kind words are much appreciated as it's the reflection of who we are and the promises that you would come to expect from the Holiday Inn.

Thank you again. On behalf of the team, we like to wish a Happy Belated Birthday. The team and I look forward to welcoming you back again in the not too distant future.

At your next visit. Do check out our website at holidayinn.com/melaka to take advantage of great savings on your stay. While at the hotel, indulge at Sirocco Italian Restaurant or get pampered at Tea Tree Spa with a special 20% OFF. Oh! and Kids Stay and Eat FREE!

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delfgauw, The Netherlands
Top Contributor
71 reviews 71 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 26, 2014

Just had a great weekend, elected to stay in an exertive room.
Exertive rooms are on the top 3 floors and have great views.
Service in the exertive lounge was just fantastic, Staff are very friendly and just want to help, they go the extra mile to help.
I did have a few small problems but after speaking to the Manager he sorted everything out right away.
Location is great just a 10 minutes walk to the old town.
I was sad to leave but will of course go back here.
Worth a stay if you are looking got a great hotel in this area.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 27, 2014
Dear Valued Guest,

Thank you for sharing. The team and I are glad to learn that you enjoyed your recent stay with us.

At Holiday Inn, it has always been our long time commitment to ensure you with 'Your Stay, Your Way.' It's also with your positive feedbacks that further reinforce our endeavor towards our goal - 'Great Hotel, Guests Love.'

Thank you again for everything. We look forward to welcoming you back.

At your next visit. Do check out our website at holidayinn.com/melaka to take advantage of great savings on your stay. While at the hotel, indulge at Sirocco Italian Restaurant or get pampered at Tea Tree Spa with a special 20% OFF. Oh! and Kids Stay and Eat FREE!

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, New York
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 25, 2014

We were there during a very busy time - two weddings including one in our family. The rooms are well taken care of and appointed. The pool looked very nice, though we did not have time to use it. The service and the personal attention, even during the crowded registration for many guests, were outstanding. The only complaint, if at all, was the relatively small dining area to handle the large number of guests for breakfast.The ample food choices, local and western, made up for any wait. Recommend staying here if you are in Melaka. If you do try the local foods in the Mall across the street.

Room Tip: Get a room on the high floor facing the front and the view of the sea
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 27, 2014
Dear Valued Guest,

Thank you very much for sharing your review. We are glad to learn that you enjoyed your stay with us.

Your feedback meant a lot to us as it's a reflection of the hotel and the team here. It's also with such empowerment that further inspires us to work harder towards our goal - 'Great Hotel, Guests Love.'

We also would like to assure you that your feedback on our dining area will be looked into by the management for improvement to be taken.

Thank you again for everything. We definitely look forward to welcoming you back in the not too distant future.

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014 via mobile

I've just checked in. My first impression was great. Good location, friendly staffs, good view. However, i was a bit disappointed - 1. couldn't turn on the tv as it was not plugged in properly. 2. Although my room was a non-smoking room, the cigarette stench was so strong! 3. I was given wrong internet password! It could have been a flawless check in experience.

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 27, 2014
Dear Valued Guest,

We thank you for staying with us and for sharing your review. It's regrettable to learn about the shortfalls which you had experienced during you stay.

With that, I would like to sincerely apologize for the inconveniences caused.

Your feedback is much appreciated as it's an indication of areas that we could have done better. We would like to assure you that your comments have been promptly looked into by the management to avoid future re-occurrence.

Again, we apologize for the inconveniences caused. We hope that this isolated incident will not deter you from staying with us again in the future.

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2014

The hotel is ideally located near the straits of Malacca. What really touched our hearts was the supreme hospitality of the staff. Starting from Nilani at reception to Mahen, Raj, Bharath, Mast and Khairul the Outlet Manager, they were so efficient and was always willing to help. The bbq dinner was delicious and the breakfast buffet had plenty of variety. The AC in our room wasnt working properly and it only took them less than 10 mins to come and clean the filter. A classy hotel and excellent staff

Stayed December 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 27, 2014
Dear Valued Guest,

Thank you very much for taking the time to share your review on Tripadvisor.com. Glad to learn that you enjoyed your stay.

We also appreciate the efforts taken to compliment Ms. Nilani, Mr. Mahen, Mr. Raj, Mr. Bharath, Ms. Mashita and Mr. Khairul. Your kind words meant a lot to them as it is beyond recognition to these individuals.

Thank you again for everything. We look forward to welcoming you back in the not too distant future.

At your next visit. Do check out our website at holidayinn.com/melaka to take advantage of great savings on your stay. While at the hotel, indulge at Sirocco Italian Restaurant or get pampered at Tea Tree Spa with a special 20% OFF. Oh! and Kids Stay and Eat FREE!

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 20, 2014

Arrived on Friday for a 2 night stay over Thaipusam.

Getting into the hotel isn't entirely easy on the approach we took being on the wrong side of the fly over and 'no u-turns' at the set of lights you'd like to u-turn at.

The lobby is bright, airy, just the right temperature and has a nice smell about it. Efficient and pleasant check-in and up in one of the 3 lifts to the 14th floor - the lifts can take quite some waiting for!

The room was immaculate, nice big window, everything you'd expect was supplied, also got a whole extra bed to go with our king size. The room was completely spotless on the inside, the one and only complaint about the room was the window - on the outside the window was filthy and in dire need of a clean - understandably its not easy to clean a 14th floor window on the outside, but it was a bit of a let down.

The bed and selection of pillows was great - I'd defy anyone not to have a good nights sleep there.

The pool is lovely, the spa and its service (including a sizeable discount) fantastic and a happy hour promotion at the bar of 10RM++ takes some beating for a big hotel in a tourist area.

A short sojourn across a viscous road lands you quickly at the start of the jonker walk night market and other tourist attractions, expect a taxi to be around 12 - 15RM at the usual rip off rates - but its ok.

Room Tip: Can face either pool/sea or city view depending on what you want to see
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric O, Marketing Communication Manager at Holiday Inn Melaka, responded to this review, January 23, 2014
Dear Valued Guest,

We thank you for staying with us and for taking the time to share your review. It's indeed heartening to receive your positive feedback.

Your compliments are much appreciated as it;s the reflection of the hotel. To us, it is with such empowerment that further spurs our endeavor towards - 'Great Hotel, Guests Love.'

We also appreciate your comment on the cleanliness of the hotel's window and apologize for the shortcoming. The management has taken note of this and in fact, we will be arranging for the cleaning process to take place soon. We nevertheless, thank you for your patience and understanding.

Thank you again for everything. The team and I look forward to welcoming you back soon.

Stay Relaxed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Luxury Hotel in Melaka
#4 Family Hotel in Melaka
#5 Romantic Hotel in Melaka
#5 Spa Hotel in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Melaka 4*
Official Description (provided by the hotel):
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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