The Holiday Inn is located in a fairly quiet area on the coast, across the road from Makhota Parade shopping mall and about 1km from the old heritage area. It's a pleasant walk to get there (definitely sunscreen and hat), but the hotel also provides a free shuttle. You need to book, particularly if you want to be picked up for the return journey.
The shuttle will also drop guests at the mall, although we found it easier to cross the multi-lane road - traffic lights meant there were regular breaks in the traffic.
We had a straits-view room which also looked over the pool - a big room with a good view. It had everything we needed, although the bed was a bit firm for us (common problem in Asia). Originally all the pillows were feather, which causes me allergy problems, but comfy synthetic ones were sent up straight away when I asked. We also had very minor issues with housekeeping forgetting to replace tissues and flannels - again, everything we asked for was provided very quickly. Full marks for responsiveness.
The 300+ room hotel was quiet during the week but became busy at the weekend, which over-stretched some of the facilities. The pool has only 5 shade umbrellas and virtually no other shade for the loungers. There are also only 3 lifts, which meant 5 minute waits at peak times.
Good range of tasty food at breakfast, although it was chaotic at 9.00am on the weekend (yes, should get up earlier!) There were no heaters in the food warmers, though, the food just got colder as it sat. A bit dodgy from a hygiene perspective, particularly during the week when the turnover isn't as great. However, they made coffee fresh from an espresso machine which scored big time with us.
The staff were what made me rate this as 'very good' rather than 'average' (for a hotel of this type). All the people we spoke to were friendly and helpful, that's enough to make a big difference in my book.
- Official Description (provided by the hotel):
- Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more less
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- Also Known As:
- Holiday Inn Melaka Hotel Melaka
- Melaka Holiday Inn