We stayed here for only a night… It has a nice fresh feel with some unique service ‘touches’ that we didn’t receive elsewhere. I’ll break it down:
PROS: Being given a warm refresher towel to wipe our face/hands as we arrived, the friendly lady at reception who warmly greeted us and took us to our room, the beautiful pen and notebook we received as a complementary souvenir, the furnishing of the room and bathroom fixtures, the landscaping and openness downstairs between inside and outside spaces, the pool, complementary breakfast, proximity to restaurants and sights, the filled bath we came home to complete with bubble bath and flower petals scattered on the surface (really romantic touch!), the price… $260RM a night
CONS: They only gave us one room key card, which you inserted into a slot by the door to activate power – the problem with this was that the air-con and mini bar automatically switched off when we left because we naturally took our card with us to access the room when returning. This resulted in a hot room we had to return to on the two or three times we left, and each time required a good 20-25 min or so of blasting the air con before it started to cool down. The other con was that when we left the next day the man at the service desk wasn’t very helpful in organizing transport for us from Melaka to KL airport. We had just missed the last charter bus, and asked him to organize a taxi which he said would be around $300RM … he didn’t let us know how long it would be or indeed that he had made the call for a taxi (we assumed so since he picked up the phone after our request and was speaking Malay)… after 15 minutes with no further words from the service desk man, we were surprised that no taxi had come and losing patience my partner went out to the street and hailed one instantly who quoted $200RM. It wasn’t the best finish to our stay, but if these are the only two faults I can find, then it shows you that everything else was excellent and great value. We would come back again.
- Official Description (provided by the hotel):
- A luxury, romantic and trendy boutique hotel built on the premise of tracing Melaka roots and influences. It seeks to capture and preserve Melaka illustrious history, and to immerse our guests through an evolution of cultures and hospitality. Our hospitality is all about services. We warmly welcome you ~ Check-in as honored guest and check-out as our cherished friend. Selamat Datang (Welcome).Thank you. ... more less
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