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“Perfect boutique hotel” 5 of 5 stars
Review of Heeren House

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Heeren House
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1 Jalan Tun Tan Cheng Lock, Melaka 75200, Malaysia   |  
Hotel amenities
Ranked #23 of 156 Hotels in Melaka
London, United Kingdom
Level Contributor
194 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Perfect boutique hotel”
5 of 5 stars Reviewed November 25, 2013

This perfect boutique hotel is ideally situated in a converted shophouse in the historic centre of Melaka. The architect has deftly blended the traditional with the modern. Each room is different, spacious and well-equipped. The lobby is a pleasant place to rest from the heat of the town. More character than any of the chain hotels might possess. Highly recommended, and good value.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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183 reviews from our community

Traveler rating
    51
    75
    31
    18
    8
See reviews for
33
88
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6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Penang Island, Malaysia
Level Contributor
128 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed October 19, 2013

It has the perfect location, in Chinatown on the river, steps from Jonker St., Stadhuys, the tourist info center, museums, but just off the main streets enough to offer some respite from all the action. In a charming, lovingly furnished historic building, with rooms that are basic but comfortable. Full English breakfast with fresh fruit is included in the price, and parking available just out front. Tip: ask to pull a chair out onto the river walkway to sit and enjoy the view.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London UK
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 17, 2013

The smallish guest house is perfectly located in central Melaka and does a good (English!) breakfast plus fab sarnies for your onward journey. You can easily walk to all central attractions and the hostess is extremely knowledgeable and friendly. The shower areas in the rooms could probably do with a bit of a refurb but its basically clean and comfortable.

Room Tip: We were in a room right on the side road near the river. No problems with noise though even though i...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pocatello
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 29, 2013

I understand the mixed reviews on this hotel. The owners are very personable. The location, in the old district, is excellent. All hotel areas, except the shower, were clean. As to the shower, it was in need of bleach, to kill the mildew, and some work on the door and plumbing. The room was quite large, because it was the "family" room. The others, I glanced into, looked quite small. The breakfast was poor. We have learned not to expect much, for a continental breakfast in Malaysia, but this still was below average. As an example, the "sausage" was an over microwaved hot dog, and the coffee had been sitting on the hot plate too long. I might add, you need an up to date GPS, or taxi, to find this place. In my opinion, its quaintness just does not off set the drawbacks.

Room Tip: If you stay here, really consider the family room, for the spaciousness.
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2013 via mobile

The Heeren is a charming example of old town Melaka heritage buildings. The wooden furnishings and interior have been kept in great condition. The owners have a passion for their towns heritage and have great tips for places to see and of course dining suggestions. This was a last minute walk in pick and what an excellent choice it was.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 11, 2013

Travelling with my 7 year old daughter, she refused to use the shower because it looked awful, lots of silicone gap filler and lots of mould. Then in the morning I spotted a bed bug right where she's been sleeping, in the middle of the bed, and we both had bites that were suddenly explained. I've never seen or experienced them before so was pretty horrified. Malacca itself was great - nice food, a little river cruise, fun riding in a trishaw. And the staff at Heeren House were lovely - just a shame about the bedbugs.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremantle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 7, 2013

I stayed here in 2007 (I realise thats a few years ago now) and really enjoyed my stay. The rooms are basic, clean and comfortable. I wouldn't put it in the "boutique hotel" category, but they do everything very well. The owners were lovely and very helpful and the little cafe area at the front is a nice spot to relax. From memory the bathrooms were pretty basic, but the price of the room was very reasonable and the location is probably the best aspect of this hotel. Right in the heart of town and close to all the beautiful little streets lined with traditional shop houses. Thoroughly recommend a vist to Charles Cham's gallery too. I would stay here again.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heeren House

Address: 1 Jalan Tun Tan Cheng Lock, Melaka 75200, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Hotel Style:
Ranked #23 of 156 Hotels in Melaka
Number of rooms: 6
Also Known As:
Heeren House Hotel Melaka
Heeren Hotel Melaka

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