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“SLACKING” 3 of 5 stars
Review of Mimosa Hotel

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Mimosa Hotel
3.0 of 5 Hotel   |   108 Jalan Bunga Raya, Melaka 75100, Malaysia   |  
Hotel amenities
Ranked #26 of 156 Hotels in Melaka
Singapore River, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“SLACKING”
3 of 5 stars Reviewed July 1, 2014

The last review I made back in March 2014 was somewhat positive and it is sad that in just a span of 3 months, the service apparently is slacking.
No more are the friendly staffs at breakfast, number of towels reduced from a set of 2 each ended up with only 1 set of 2 large bath towels without any face nor hand towels.
Air condition was not sufficiently cold in view of room facing the afternoon sun.
The choice to stay in this hotel become less reason with the increase in the room rate as opposed to previous stays albeit better facilitation of proper and appropriate number towels.
Guess too many good reviews create complacency in the management of this hotel.
Hope something is done by the management before Mimosa becomes just another uncompetitive hotel.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    10
    57
    41
    6
    5
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43
34
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
UK
Level Contributor
66 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed June 25, 2014

Stayed here very last minute while on a road trip up the West Coast of Malaysia. Probably wouldn't have been my first choice but the staff were friendly, the location was very good and the rooms comfortable enough. To be honest you're in Melaka so anywhere feels charming as the place itself is so lovely. Hotel was good, but nothing to write home about. Would I book it in advance to stay, probably not, but if I was driving through and needed a place to kip wouldn't hesitate.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 4, 2014

We stayed at this hotel during our april malayasian tour .Starting from the check in staff made us uneasy.First of all they wanted a extra deposit even though I paid for our whole stay with money . When we went for the breakfast there was a notice saying that if you waste food you will be charged which made my kids really frightened.
The hotel staff was alright but they were very keen on applying these rules all the time .
To be fair with them I must say rooms were comfortable and clean and the breakfast buffet is reasonable.
But I wholeheartedly advise you not to go to this hotel as you will be uneasy in your mind especially if you have kids
If you go to this hotel pls don't book rrooms starting with 10 because they don't have a lift to those rooms and you will have to carry all your lauggage using the stair case

Room Tip: don't stay in this hotel especially in mezzanine floor as there are no lifts to that floor
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  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 4, 2014

this hotel is fortunate for the food nearby, but if you are all tired over a night of walking to and fro jonker...... i think you should refrain from this hotel. the sound insulation is very bad. i have no opinion on the mosque next door, but you can almost feel like you are involve with the renovation work (moving mattresses )and party next door or upstairs at 2300hrs.

i always recommend this to friends and now i think i have to think twice.

food wise, i never thought of the breakfast as a main attraction. if you are living this close to chicken rice, cuttlefish, cockles, roast meat, dimsum , roti chennai, it does not really matter. you could just go for the nearby eateries and experience melaka.

if a hotel could not provide the basics of a good night sleep, whats its for? it still leaves my pondering.

Room Tip: good hotel if you are those who can fall asleep quickly
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2014

Mimosa is not our 1st choice actually but Mimosa had make us impressed ! Although is 2 stars hotel but we had been served with better then 4 stars hotel !!
The front desk officer very friendly and helpful ! Check in $ check out is swift .Greetings us when we in and out from the building. The room is spaces and well maintain & bathroom very clean ,their house keeping is doing a good job !!
They also have bicycle for in house guest to rent of course with a special rate !! And the bicycle is very unique -small,light n easy to handle !
Overall, we did had a pleasant stay at Mimosa hotel .Definitely will recommend my friends & will stay again .

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Manager at Mimosa Hotel, responded to this review, May 2, 2014
Dear Steven,

Greetings from Mimosa Hotel Melaka!

The team and I felt glad that you enjoyed your stays here in Melaka city and certainly happy with your powerful and positive comment rated to us.

Your valuable input helps us constantly evaluate, improve and monitor our standard of performance in order to give the best hospitality experiences to all the current and future guest.

We look forward to welcome you once again to host your stay. You may visit our website to enjoy special rate from time to time.

We feel your expectations.

Cheers,
ME Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hua Hin, Thailand
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed February 21, 2014

My wife and I arrived on Valentine's Day. The hotel brochure and professional photos promised 1) elegantly furnished, 2) well-appointed spacious rooms with 3) modern facilities and a 4)spectacular view of Chinatown.
Here is the reality:
1) basic and very cheap furniture
2) small rooms shown to me after first complaint
3) charge for tea bag and sugar
4) One room faced garbage piles below window, the other room faced a slum.
The security chain was broken from an attempt to enter and not yet replaced.
We were so disappointed with the false promises and disgusted when told they had only recently remodelled the hotel - we did NOT stay.
Suggestion: You can find better accommodation at less than half this price in the neighborhood.

Room Tip: Avoid this hotel altogether.
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  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Manager at Mimosa Hotel, responded to this review, March 26, 2014
Dear Peter,

Greetings from Mimosa Hotel Melaka!

We would like to extend our humble apologies in some areas that you did not experience at our services.

We hope that you could afford us the opportunity to be of service to you once again in the not too distant future and remain with best regards in the mean time.


We feel your expectations.

Thank you.

Warmest Regards,
Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed February 19, 2014

actually I had been using this hotel whenever I visit Malacca for many years, due to its value and location. My recent visit there is a bit disappointing, mainly due to following,
- no in room safe provided,
- charge RM5 for extra set of Lipton tea sachets and sugar,
- TV channels is pathetic.
- bed side lamp is broken but nobody notice.
- paid S$ 70 for abovementioned Deluxe room not worth it anymore, because there are now more hotel choices in Malacca compare to last time.
Breakfast varieties still didn't change after all these years, fried rice, fried noodles, toast, congee, don't expect too much. Ironically, we ate at one roti canai shop just down the road(right hand side of hotel) which serve quite good roti canai(or roti prata). Can go there for bf if tired of the hotel's bf.

Room Tip: rooms at the first floor is not accessible by lift, either walk up half floor. or walk down half flo...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Manager at Mimosa Hotel, responded to this review, March 24, 2014
Thank you for choosing Mimosa Hotel once again for your recent trip to Melaka. We regret to hear about your latest experience with us and do hope that you could afford us the opportunity to be service to you once again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mimosa Hotel

Address: 108 Jalan Bunga Raya, Melaka 75100, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#3 Best Value Hotel in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mimosa Hotel 3*
Number of rooms: 62
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Also Known As:
Mimosa Hotel Melaka

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