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“Need improvement” 3 of 5 stars
Review of Hotel Sentral Melaka

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Hotel Sentral Melaka
3.0 of 5 Hotel   |   No 20, Jln Tun Sri Lanang, Melaka 75100, Malaysia   |  
Hotel amenities
Ranked #45 of 148 Hotels in Melaka
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Need improvement”
3 of 5 stars Reviewed December 3, 2013

PROS
1.Spacious family room.Able to fit another extra bed.Suitable for families
2.Value for money
3.Good location
4.Friendly staff & veru helpful

CONS
1.Only two lifts operating which was slow & had to wait for minutes.Hotel staffs were also seen using the guests lift to load things
2.Weak wifi connections in rooms
3.Water heater took some time to operate
4.Food during breakfast took sometime to be replenished

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Singapore
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 23, 2013

The rooms were big & beds were comfortable. I wish the flat screen tv was bigger since it was a big room. Strangely they had 1 chair (instead of the usual pair) & coffee table - didnt appeal to us. The hotel looked very average nothing outstanding, good or bad. Its not exactly close to the places you wanna be when at Melaka (its a good thing we drove so its less than 10mins drive). The rooftop pool was a little pathetic. The breakfast was not at all wonderful! It was ok to be honest if you find something like this closer to tdowntown, I say choose that. You know though I preferred my stay when I stayed at Hotel Sentral in Georgetown.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
3 of 5 stars Reviewed November 13, 2013

The room was ok with hardwood floors but the no matter how we adjusted the AC, it was still holding at 22- 23deg Celsius. Also, my wife had bed bug rash when she slept on the other bed. Only one life was operational and there a huge seminar going on. Thank goodness we were checking out the next day.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 10, 2013

Whenever I visit Malaysia, I always look for Hotel sentral. I had a very pleasant stay at Hotel Sentral at both KL and Penang. They are always a great value for money and are located close to city & tourist attractions.

Hotel Sentral in Melaka appears to be recently renovated, some works are still in progress. It is definitely a great value for money and is located close to Melaka river and little India. Breakfast was good with a vareity of options including corn flakes, porridge, fried rice, bread toast, noodles, sausages, orange juice, watermelon & papaya, salad and coffee/tea.

There were only two lifts servicing 10 floor out of which one was under maintenance. Waiting time for elevator was long. Room was clean and well maintained, but bathroom was not cleaned up before being handed over, reported to housekeeping and they promptly cleaned the bathroom. TV remote and safe locker didn't work, but housekeeping fixed them both.

There seems to be a swimming pool, but didn't have time to visit.

The major issue we faced was street noise during night. Even though we stayed at 8th floor and not facing road, we couldn't sleep the whole night due street bike racing.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed November 10, 2013

Have to mentioned that a girl stay at the reception with excellent service!!! Smiley face and good talk malay girl--Mahirah!!! Thank you!!! I appreciate it!!! A bit late check in because the room is not ready until 2:30 i check in. It's really a nice room and clean. But the door at the bath room is a bit problem because can't lock. Will be a bit noisy because the main road is near by the hotel. It's around 15-20 minutes walk to Jonker Street. Mahirah told me that have to wait for a while when open the hot water but actually only a few second the hot water is able. In the morning, housekeeping was asked me politely do i need to make up room. I said no need and request some creamer, sugar, coffee, mineral water, and towel. Free of charges. Will be back to this hotel.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed November 9, 2013 via mobile

Very Limited parking. Paid for a deluxe family room for 4 but the coffee tea n sugar was provided for only 2. Req for extra sugar, but was asked to pay rm5 for it.
Water heater took sometime before it heated up. First day had to bath with cold water.
Air corn is not cold enough.

  • Stayed November 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2013

Clean room, just refurbished I guess however room was installed with centralize air conditioning. If your are freezing, you can't change the temperature or worst as when room turns hot. There's wall mounted temp controller but wont change a thing due centralize!! Called the Engineering, he came and said will come back to change the filter in 5 mins its already 1230am still no news. I'm still waiting...earlier in the evening, I called for extra towel (just one) coz they don't have baby tub to put down my baby while showering. what can i say when the Receptionist said hotel fully booked so no extra towel. Well, the good thing about this hotel, the people's are nice. Carring SEcurity guy patrolling at car park. You will feel secure too.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sentral Melaka

Address: No 20, Jln Tun Sri Lanang, Melaka 75100, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 148 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Melaka 3*
Number of rooms: 145
Official Description (provided by the hotel):
Located at Melaka town, walking distance to Melaka River Cruise Station, 5 minutes drive to Melaka Historical AreaPlaced in the heart of Melaka City, Hotel Sentral Melaka offers 145 modern rooms with free Wi-Fi access. Guests can lounge by the outdoor swimming pool or choose between 2 dining options.This is newly opened property is just a 15-minute walk to the popular Jonker Street and a 10-minute drive to Mahkota Parade Shopping Centre.Air-conditioned rooms are fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom will include hot/cold shower facilities and a hairdryer. Ironing facilities are available upon request.Hotel Sentral’s 24-hour front desk will be happy to assist guests with luggage storage as well as meeting banquet facilities. Free private parking facilities are also available.Guests can unwind at the in-house restaurant which will serve local and international cuisines or opt for the café stocked with snacks and pastries. ... more   less 
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