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“"Badview" hotel” 2 of 5 stars
Review of Bayview Hotel Melaka

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Bayview Hotel Melaka
3.5 of 5 Hotel   |   Jalan Bendahara, Melaka 75100, Malaysia   |  
Hotel amenities
Ranked #65 of 148 Hotels in Melaka
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“"Badview" hotel”
2 of 5 stars Reviewed January 13, 2013

I will never stay in this place again! The rooms are dirty, the carpet is torn and worn in places, the wallpaper is peeling. My room has a musty smell. Says its a non-smoking room, but there are 2 ashtrays inside my room. The safe doesn't work, and the Internet speed is slow. Avoid room 1112, at all cost!!

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, February 26, 2013
We regret to learn that your stay in our Superior Room were not to expectation. Ongoing refurbishments are carried out on a floor by floor basis. For added luxury, we would recommend our Deluxe Rooms which come with Jacuzzi and Rain Shower.

Nevertheless, we thank you for taking the time to write as you did, as it is only through constructive feedback such as yours that we are enlightened on the inefficiencies that creep into our operations. Please be rest assured that all efforts will be made to ensure such incidents are not repeated.

Thank you and best regards
Francesca Lopez
Public Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    10
    52
    84
    27
    23
See reviews for
55
36
6
23
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 9, 2013

The rooms can see the Straits of Melaka if you get a high floor. We attended an event at the hotel and stayed a nite . The ballroom dinner was delicious but service could be improved . The soft drinks were expensive and staff were very slow in providing plain water to guests . Breakfast spread is reasonable.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, February 25, 2013
Thank you for your feedback. We look forward to welcoming you back to Bayview Hotel Melaka during your next visit to historical Melaka. For our best available rates, book online and enjoy complimentary wifi access.
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Aberdeen, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2013

will definitely stay at this hotel,if we return to melaka.we found the staff very friendly and they went out of their way to help.My friend and i are elderly so we found their guidance very helpful they thought we were sisters.The bedrooms were very comfortable and clean and the hotel was in a prime location a short walk to the centre of melaka.A short walk down the road we found the perfect place to eat called the DISCOVEY they catered for every tastes and the staff went out of their way to make you welcome as did the manager

Room Tip: heard guests complaining about a dog barking at night at the back of the hotel.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BayviewMelaka, Public Relations Manager at Bayview Hotel Melaka, responded to this review, February 24, 2013
Dear Louise
It was a pleasure reading your feedback and we are glad your stay with us was a wonderful experience. We look foward to welcoming you home to Bayview Hotel Melaka during your next visit.
Thank you and best regards
Francesca Lopez
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 19, 2012

My first time staying here. It was clean and neat. Room (deluxe) was spacious, so was the bathroom which has a jacuzzi. The extra bed was surprisingly good. It was firm, not the squeaky and springing type that sagged in the middle. The matresses were really firm and comfortable - think they just installed new ones. Parking is free and ample. Room was not supposed to be in a smoking zone but it has an ashtray in the bathroom.

Drawbacks ? No free wifi :-( And staff were very inflexible about this. Breakfast at the lobby was reasonable (RM9 on average) but quality was below average. Scrambled eggs were like omelette and toasts were hardly the way I thought toasts were. Sausages were cold. Staff, though not rude or anything like that, were neither friendly nor warm. They didn't smile and were so transactional I felt like I was buying a train ticket at the counter. If you are looking for a welcoming ambience, you can drop the thought.

Location is kind of out of the way from Jonker Walk (20 mins' walk) and major shopping places like Makhota and Palawan Dataran (taxi would be better). We drove so it was ok though the road in front was perpetually choked up. Very congested.

It was a comfortable stay but no frills. It was ok if you just want a clean place to stay but be prepared to put in more effort to move around to touristy areas.

Room Tip: Go for higher floors and city-facing.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 25, 2012

1st time stay in this hotel.

Those service staff encountered were not friendly, no smiling faces.

The breakfast served was poor. Coffee tasted like plain water. The ham was flat in taste. One of the worst ham tasted in Malaysia!

The only plus point we can think of is - the room we had was big in size. very spacious. Not sure what room type was provided. No free wifi was provided in the hotel. Rate going at RM10 per hour!

Malaysia is well known for wide-availability for free wifi and it does come to our surprise this hotel didnt have this benefit for the guest.

Doubt we will consider this hotel for stays in Melaka again!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 22, 2012

I like to stay in this hotel because it is covenient to me. It's cleanliness is very good, and I am very impressed with the hotel initiative to make it a smoke free zone. This hotel is located right in the heart of historical city of Melaka. Importantly, it is very close to famous historical sites, and in close proximity to Putra specialist hospital.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Top Contributor
97 reviews 97 reviews
50 hotel reviews
Reviews in 48 cities Reviews in 48 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed November 21, 2012

What to say abt this hotel....firstly, location is ok, a bit out of the happening area but then Melaka is that small, no problems moving around if you have a car. The hotel has seen better days and the rooms are a bit sad and tired. No frills but really need a makeover.

Pros:
1. Lobby is nice and grand.
2. Car park is available and linked to all floors, convenient for the handicapped.
3. Food is good in this hotel. Both buffet breakfast and dinner were good for hotel standard.
4. Room has all the amenities like hairdryer, coffee & tea making facilities.
5. Check in and out was breezy.

Cons:
1. No free wifi, need to pay RM10 per hour...what??
2. Rooms really need a facelift, gives the impression that it is not so clean as it is really old.
3. Bathroom again is quite pathetic, the shower head was bad and water pressure was weak. Another upgrade?

Room Tip: There are many more hotels in Melaka so maybe give this a miss? But it is decent if you have no bett...
See more room tips
  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bayview Hotel Melaka

Address: Jalan Bendahara, Melaka 75100, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 148 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bayview Hotel Melaka 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
Ideally located in the heart of the historical city, Bayview Hotel Melaka boasts 192 spacious guest rooms including luxurious suites with Jacuzzi and kitchenette, 6 dining and entertainment outlets including a dance club and KTV studio, a comprehensive range of recreational facilities from gym to spa pool and toddler’s pool as well as complete meeting and convention facilities. For business or leisure, find it all at Bayview Hotel Melaka. ... more   less 
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Also Known As:
Melaka Bayview Hotel

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