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“A good place for a weekend getaway!” 4 of 5 stars
Review of Bayou Lagoon Park Resort

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Bayou Lagoon Park Resort
3.5 of 5 Hotel   |   Lot 45, Jalan Wakaf Utama | Kampong Bukit Katil, Melaka 75450, Malaysia   |  
Hotel amenities
Ranked #52 of 148 Hotels in Melaka
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“A good place for a weekend getaway!”
4 of 5 stars Reviewed January 7, 2013

I stayed at Bayou Lagoon Park Resort on the 5th and 6th of Jan 2013. I was a tad hesitant after reading the reviews of this place. I booked it anyway, with low expectations, but it did not disappoint! The check in and check out was fast and smooth and the guy at the reception was really nice.

Bayou looks more like a condominium more than a hotel. I booked the two bedroom apartment and was given the one on the 6th floor. The apartment was clean and had a spacious living room but it only had a two seater sofa in front of the television. So we just used the dining room chairs. Not really a problem. There is a balcony connecting to the living room which had a nice unobstructive view. The kitchenette was just a sink and a kettle with 2 teacups and spoons.There was no mini fridge (for those who requires one). Since we had a toddler along, the kettle was pretty much the most important thing we need from the kitchen. The apartment had 2 bathrooms (one in the master bedroom and one near the kitchenette).

The swimming pool (water park) did not disappoint although it can get quite crowded in the morning. We had a great time playing with the water slides.

Melaka city center was about a half hour drive from the hotel. For those who are not driving, the hotel has a few shuttle service to some tourist attractions. Ask the reception for more information.

My only qualm is that the hotel was abit difficult to find but the locals were really nice. When we asked for directions from passing by motorist, they actually showed us the way all the way to the hotel. It was a pleasant surprise. But if you have an updated GPS system in the car, it should not be a problem. I would definitely stay here again for a short weekend getaway.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony W, General Manager at Bayou Lagoon Park Resort, responded to this review, April 5, 2013
Dear fiffelicity,
Thank you for choosing Bayou Lagoon Park Resort as your preferred hotel accommodation during your holiday in Malacca recently and trust that you and your family have had a good time.
We have taken note of your comments on the directions to the hotel. Rests assure, your comments have been passed on to all the relevant parties concerned for them to initiate their action while some have been acted upon immediately.
At Bayou Lagoon Park Resort, we work very hard to achieve the level of services that our guests are normally accustomed to and continue to be committed to providing all our guests and patrons with the quality services that is expected of us.
Thank you once again for choosing Bayou Lagoon Park Resort and for taking the time to provide us with your comments.
We would be honored to be of service to you once again in the not too distant future and remain with best regards in the meantime.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Kuala Lumpur
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 4, 2013

Last October 2012 spend 2 nights with Family member to this new resort and realized that our 3bedroom booked was not ready on time but the reception is kind enough to get us a room anyway. Good service rendered by Front desk staff and overall the theme park was good for our children. We came back one night at about 11.40pm and noticed one elderly man shouting and fighting with a chinese woman using pepper spray and almost caught our kids eyes. When pressed further, was told by receptionist that the owner of the Resort, a Dato was drunk and fighting with his girlfriend. I guess my family and I was unlucky to receive pepper spray and what a night to remember. Shameful act by the owner in front of so many guests.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 30, 2012

My family spend the vacation during Christmas holiday in Dec 2012.
We arrived at 4pm, there were too many people line up for check in... The process is too slow that few customer started to loose temper... Mnaged to checked in 1hr+ later...
Entering the 2 room apartment... The floor & table is quite dusty... Not well cleaned...

The lagoon or pool area is just ok... But the water is too cold! It close at 7pm. No lifeguard on duty

Child play area is just so-so

Food also so so....

The rest just ok. :)

Room Tip: Dont choose room facing new building under construction... Very dusty.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 17, 2012 via mobile

We booked the 3bedroom .
The room wasn't properly clean. Towels was on the floor, toilet didn't have toilet paper and rubbish not clear (pads was on the floor)

The hotel is very new but the maintenance is super bad.

Hotels is very noisy during day time. Pool with lots of kids running and playing.

Location :
10mins drive from expressway
30mims drive to central area

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 16, 2012

We rented a 2 rooms apartment. The lift for us to access was terrible. I believes the system was lousy. We was waited nearly 15 to 20 min for a lift to pick us up. Lucky we was staying on 2nd Floor. And the staircase was full with rubbish. Sigh.....Noisy in the morning - as it seem like not sound proof. Can hear resident walking, talking, and children was screaming. Food - breakfast, it was always not enough and waiting to replenish take times.

Room Tip: Please bring along the GPS for better location as not much signboard of the resort whereabout.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed November 28, 2012

We rented a 2 bedroom unit and paid RM400 over for it for a night. The unit is basically new but plain... I am talking real plain. There is not even a mini fridge. No shower screen. Our soap dispenser ... Yes no bottle shower gel or shampoo.. Just a soap dispenser fixed to the wall at the shower area which was empty. We requested for the soap and waited for the entire stay but the soap never delivered. By the way, the shower area is without a proper shower screen just a piece of shower curtain.

The mattress is of poor quality. The pillow is not standard size you get at hotel but way smaller. Also our bedroom came with a pillow without casing. Service is really terrible.

The car park is also insufficient for the guest until some guest have to park outside the property and walk in. It is more like staying in an apartment not a resort. Breakfast was so so... Just basic dishes only. Very disappointed. And if you don't have own transport, this place is a no no as its far from everything else....

Room Tip: Can't think of one...
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 26, 2012 via mobile

Reached location in the evening of 24/11. Unable to notice any location signboard at main road. Gated location. Security staff accomodative. Room avge - no frills. Loud noice early morning as close to construction site. Food - breakfast mediocre selection/taste. Gym - 1st look disappointed, did not even bother to try. Pool/park appear good - but dont be misguided, dam hot area as area has little shade from the sun heat. Godwilling no next visit for me. Checked out relatively early as possibly could.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bayou Lagoon Park Resort

Address: Lot 45, Jalan Wakaf Utama | Kampong Bukit Katil, Melaka 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #52 of 148 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 263
Official Description (provided by the hotel):
The most exciting resort in Melaka for fun family escapades & business needs! Located a mere 15 minutes away from the historical city of Melaka and within the Ayer Keroh Tourism Belt. Bayou Lagoon Park Resort is an award winning development, comprising an exclusive water park, convention centre, service apartments and retail centre. The unique resort-style service apartment is planned as the perfect destination for the whole family, couples and for your business needs. Yes...Bayou Lagoon Park Resort is your choice for leisure and business destination! ... more   less 
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