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“Good location” 3 of 5 stars
Review of The Explorer Hotel

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The Explorer Hotel
2.5 of 5 Hotel   |   No. 1 Jalan Plaza Merdeka, Plaza Merdeka, Melaka 75000, Malaysia   |  
Hotel amenities
Ranked #32 of 148 Hotels in Melaka
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Good location”
3 of 5 stars Reviewed April 20, 2014

Had a one night stay at this hotel. Drove from singapore to here with the help of GPS navigator.. No trouble as the signages of the hotel could be seen clearly next to Mahkota parade shopping mall. The hotel has an adjacent multi- storey carpark, the ticket can be validated at the hotel reception each time you drive out. Hotel reception was polite and swift. Room was really small, but the good location compensated for that. Stayed in a room on the 4th floor near the front end of the long corridor, but could hear the loud thumping disco music coming from nearby nightclubs even at 2am!

Stayed April 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    6
    31
    28
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 16, 2014 via mobile

Room is extremely small for MYR170 per night.

Pictures on their website are rather misleading.

Reception personnel were rude and arrogant when we complained about the room rate.

We'll never stay here again.

Stayed February 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 13, 2014

A great value for money! Overall it was an excellent for me, the concept of the hotel is just like Tune Hotel but it's cheaper therefore don't expect much from the staff. Parking here is free so it's good for locals who drove to melacca. The shopping mall is just next door so getting food wasn't a problem. It was a really convenient place to stay.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 4, 2014

If you're not fussy, this no frill hotel will be ideal.
1. Best location, it's just next door to Mahkota Parade Shopping Mall, it's beside Newton Food Centre, (where the night market is on every Friday to Sunday evening) across the street is Pahlawan Mall
2. Plenty of eateries within walking distance
3. Jonker St, Menara Taming Sari, historical sights are all within walking distance (10 mins at most)

Hotel itself is basic, laminated wood flooring. No cabinets just 4 hangers mounted on wall provided. A small dresser with mirror, but that is where they place the kettle & cups. A safe is provided besides the refrigerator.
Toilet is small, with soap dispenser, toothbrush provided.
There are many rooms on a single level so if you are a light sleeper, might want to get room away from lift as other guests loud talks and laugh might be disturbing. Lucky me my room was tucked in the end.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 11, 2014

This hotel is at an excellent location. There's Dataran Mall on the opposite side and Makohta Mall beside, 24 hrs McDonalds just opposite, 10 min walk to the Tower, Maritime Museums, riverside and Churches, 15-20 min walk to Jonker Street. Shops on Jonker Street are open on all days, but they have a very happening street market on Fri, Sat & Sun (6pm-11pm). Do try out the radish cake and twisted potatoes on stick. Location wise the hotel is in the perfect spot.

In the hotel, there is no restaurant or dining area, but since most shops and eaters are nearby, that really isn't an issue. Rooms are modern but small, bed is comfy, no wardrobe, just wall hooks for hangers. Has basic amenities - hair dryer, soap dispenser, safe deposit box, coffee, tea, kettle, small flat screen TV & toothbrush-paste packs, shower was ok. Check-in happens only at 3pm, we arrived early but our room wasn't ready so we left our bags in luggage room and went for lunch. After we got the room, we noticed that the bedsheets and pillows cases were dirty so we asked the housekeeping to change them...which was done immediately. We also faced another issue, there were no towels kept so we had to ring them up for that as well.

Overall its hotel is very basic and is fine (we just did an overnight stay). If you don't want to spend too much time & money in hotel but are more interested in sight-seeing and exploring outdoor places within a very short stay then this is appropriate.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2013

Bearing in mind first that this is a budget accommodation, one shouldn't expect way too much. Check-in was swift and the concierge on duty (Neethen, if I remember his name correctly) was very friendly as well as helpful. Hotel room is on the small side but is actually pretty comfortable and most importantly, clean. Personally, I can generally put up with a smaller-sized room (as long as it's not completely cramped, of course) but hygiene is something I cannot compromise on so it was a pleasant surprise to find that both the room and washroom were pretty much squeaky clean. Another thing I enjoyed was the high-pressured showers; there's nothing as awesome as taking a soothing hot shower after a long day out!

Overall, a very satisfying stay that's well worth the price charged although accommodations are more suitable for travelling couples as opposed to families with kids (in my opinion).

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 26, 2013

The hotel location is really excellent, right opposite Dataran Mall and next to Makohta mall , near Hatton square and short walk to Jonker Street ( 15 mins tops - ask hotel advise to the short cut ) and has availability of free parking to guests at the adjacent multi storey car park - not linked to hotel so you have to exit with what you want to bring to the hotel on the side car park entrance onto a side alley then turn left at end of that alley to the main entrance - it will be interesting in rain as there is no cover shade along the side lane and if you park on the upper floors you have to walk down the ramp where the cars goes up as there is no lift or stair case access and signage is poor . The car park entrance is after Makhota shopping mall, turn right and keep to right lane to turn right at the back lane , same lane to the mall rear parking entrance - go about 200 metres and look out for signs as you may end up going into the Makohta mall car park and the signage is poor so you really have to keep your eye peeled - you take the ticket that is dispensed when entering the car park make sure you keep this ticket with you and not leave that in the car as it needs to be scanned by hotel reception to revalidate when you are ready to take the car out of the premises - the exit spills you out next to NEWTON FOOD CENTER out to Jalan Medeka ( where Dataran Mall is )
This is a no frills hotel with a small lobby - basic with a few seats and a couple of computers for guest - free use for internet and also free WIFI in room if you have smart phone or lap top . There are machine that sells hot coffee at the lobby and chilled can drinks . No food facilities in house - so you have to eat out ( unless you are with Group Tours - where there is a breakfast room on level two and the hotel did not tell me, I stumbled upon it by chance ) regular guest no breakfast available !
The standard room which is for twin occupancy is really small - two small side table on either side of the twin bed - the space at foot of the bed is tight and the TV is wall mounted - the aircon unit is literally above the TV - works fine though - The toilet is small , with shower only , no bar soap provided but the liquid soap dispenser in the shower is all you get - hot water is from an instant heater - small sink only has cold water tap - and a sitting toilet bowl - no shelf space .
The room has no cupboards and only two wall hooks with 4 hangers available - a small so call work table doubles up as dressing table and the tray for cups with water boiler with the coffee / tea sachets and two small bottles of drinking water takes up two thirds of the space - the only chair is the so call work table chair .
you will not be able to open a big suitcase in the room and walk around.

No carpeting only a wooden floor and the walls are paper thin .
The in room electrics is turned on with the room key card being placed in a slot on the wall ,at the side of the door - once you take the key card out the electrics shuts down .

You will not be able to make outside calls with the phone in the room - and I did not see a coin operated phone in the hotel lobby but there is a DIGI phone shop diagonally opposite the hotel entrance that you can purchase mobile phone cards( thank goodness ) .

The hotel receptionists are pleasant and helpful - The hotel is a NON SMOKERS premises ( thank goodness )

I was assigned Room 422 - the bed was comfortable enough and no leaking toilet .

All in all this hotel is not ideal for long stays unless you can get the bigger rooms

Only one English language foreign TV channel - is aviailable even though it is ASTRO - no such luck such as BBC / CNN or Channel News Asia !

As the hotel is still new it is still fairly clean , neat and tidy but given time one wonders how well she will age and whether money will be willingly spent on maintenance.

Room rates are reasonable - although because I went on the three days before Christmas 2013 - I paid the increased rate ( weekend rate ) throughout rather than regular rate.

In summary - for location wise it cannot be beaten unless you are prepared to fork out for more up market 4 / 5 star premises which are available nearby which has swimming pools etc etc . This one is a basic hotel , no frills premises ideal for short stay - so what you pay is well what you get , comfortable enough . In summary it does serve the purpose and meets the basic needs .

Room Tip: Insist on the 4th Floor rooms if possible and choose the ones facing the sea - the side facing Datar...
See more room tips
  • Stayed December 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Explorer Hotel

Address: No. 1 Jalan Plaza Merdeka, Plaza Merdeka, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Children Activities ( Kid / Family Friendly )
Hotel Style:
Ranked #32 of 148 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Explorer Hotel 2.5*
Number of rooms: 143
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