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“Amazing place” 5 of 5 stars
Review of The Majestic Malacca

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The Majestic Malacca
5.0 of 5 Hotel   |   188, Jalan Bunga | Raya, Melaka 75100, Malaysia (Formerly Majestic Hotel)   |  
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Hotel amenities
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Ranked #2 of 148 Hotels in Melaka
Paris, France
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Amazing place”
5 of 5 stars Reviewed June 22, 2014

A 5 stars like a preserved jewel, old malaysian style with modern equipments. Stunning rooms with exotic wood, unbelievable bathrooms, great views and very good breakfast, great service. The pearl of Malacca.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 23, 2014
Dear Guest,

Thank you for taking time to review your recent stay with us. We are delighted to know that you found The Majestic Malacca Amazing and we appreciate your acknowledgement of our staff service engagement. Thank you and warm regards.
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781 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Kuala Lumpur, Malaysia
Top Contributor
85 reviews 85 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 21, 2014

A great place to stay in Melaka town area. Surprisingly luxury hotel room with the price paying. Good customer services as well. Too bad the walk way from lobby to room 's lift is a bit too far which need to pass by swimming pool, open area, spa before we reach the lift to get into our room. The sound proof system is not good enough as we can hear people walking outside our room and the water tap sound when someone from upstairs turning the tap water.
Breakfast is buffet but by order basis. Even free flow juices, we need to call the waitress to refill for us.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 23, 2014
Dear Guest,

Thank you for staying in The Majestic Malacca and sharing your review with us. It was our pleasure to have you and we look forward to your return. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

I had referred trip-advisor for general reviews and found this particular hotel with 9.0 recommended / review stars. So that was the main point to finalize this place without thinking & expecting much out of it.
Ours was a totally unplanned last minute trip to Melaka & the booking was done while still in car just when we were about to exit Singapore checkpoint. On phone I had requested for a deluxe double room, with a good view & peacefully located-away from lift lobby and common places. While I curiously asked if my request for room will be considered and I was told that its subject to availability. But I happened to mention that it's our 10th (Tin) wedding anniversary and so it's special for us.
Entrance ....
Ok.. The approach to the hotel lobby was from backside of car park and we couldn't figure out much then as to where are we heading as it was not the main entrance from the road.
We were escorted to the main lobby by the staff at parking lot. At the reception the booking was instantly confirmed and the staff was very warm and friendly. The overall ambience was kinda royal with wooden antique feel to it, which was amazing. As we walked towards the lift lobby, we passed the spa which was oozing out aromatic fragrances and made the place even more welcoming.
The door to our room had a simple red satin drape which made it look different than other doors.... Hmmmm !! And as we entered we were stunned to see a nice towel art kissing swans arranged on our huge king bed besides a bolster saying HAPPY ANNIVERSARY ....ohh it was so lovely. We felt special and I loved every bit of this awesome room which had a special lavish bathroom , divided by movable sliding door. The bathtub was majestic and the view from the room was also good. We were facing the small river which has these boats to take you around and partial city view ...and we could even see the Melaka eye ( like the tiger tower @ sentosa) from here.
we rested for a while and decide to go and explore the city....!!
Hopped onto the boat which took us to the start of Jonker street. The canal type location ... Has shops / hotels on either side and when lit up in the evening is quite romantic with candles lit up on small tables along side the river. Food options are good....from local to western to thai etc.
we decided to have dinner at this thai joint ... Tuk Tuk thai ... Super yum thai food...I will definitely give thumbs up:)
Then we do have Hard Rock Cafe along the stretch which has perfect location, view and some quick deals / promotions:)
Now the special part .... When we returned to our room around 9pm or so , we're surprised to find our room was made up and the royal bathtub was filled with bath foam and fresh rose petals ... I simply said .... WOW. This was like someone unexpectedly treated and made us feel so special and made our day a truly memorable.
Next morning we were treated to hearty breakfast which gave a good start to our day !!
A big thank you from the bottom of our heart to the wonderful staff and all the efforts taken to definitely recommended this hotel to family and friends.
Wish we could stay longer but nevertheless This majestic malacca hotel will always bring back find lovable memories to us:)
Worth every cent ...... !!

Room Tip: Deluxe room with Canal / river view ...higher floor!!
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 23, 2014
Dear Guest,

We are absolutely delighted to know that your unplanned last minute trip and stay with us in The Majestic Malacca was an enjoyable trip . We are please to be given the opportunity to be part of your anniversary celebration and that the experience that you both had will hold fond memories for the both of you. Thank you for your time to share your review and we wish both of you many more happy anniversary celebrations and look forward to welcoming you back in the near future. Warm regards.
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

Right by the Malacca River, this hotel exceeded all our expectations. Service was impeccable and the ambiance was nothing short of fantastic. Beds were most comfortable too. The Peranakan decor reflected the deep-rooted Peranakan culture of Malacca. Loved our short stay there. Would I make a return visit? Absolutely, without a doubt.

Room Tip: The higher you go, the better the view.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 20, 2014
Dear Guest,

We are please to know that you enjoyed your stay and will definitely stay with us in The Majestic Malacca in the near future. We thank you for sharing your review and experience and look forward to welcoming you back. Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Top Contributor
65 reviews 65 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 17, 2014

I love the cozy ambience of this hotel and have always enjoyed having afternoon tea here. This is however my first time staying in this hotel and I am glad I chose to stay here this time. My friends and I absolutely loved this pretty hotel and the warmth of the staff. The concierge was helpful and knew Malacca very well. She could answer almost any question about eateries, museums and shops in Malacca! We love the traditional snacks provided at the hotel lobby too and even asked the receptionist where we could buy these snacks! These snacks brought back our childhood memories! I tried the hair treatment and food reflexology at the spa village too. I liked the complimentary hair treatment very much! The head massage was fantastic. In terms of location, I had no complaints. Many nice hawker stalls within walking distance and we could walk to the famous Jonker Street too from the hotel. On the whole, we have thoroughly enjoyed our stay at Majestic Malacca!

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 18, 2014
Dear Guest,

It was such a delight to know that you have found the ambiance of the Mansion a cozy retreat for your afternoon tea and that you finally stayed with us and found the experience enjoyable and a reminder of your childhood fond memories. Thank you for your feedback on our staff services and engagement. Your review was shared to all our staff and received with much cheers and renewed enthusiasm. It is very much appreciated and we thank you for taking time to share your review. Warm regards.
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

We travelled to Melaka from Singapore for a short one night trip with friends. The hotel was a welcome tranquil escape from the heat and bustle outside. Beautifully decorated and lovely staff. Although right next to a much taller building, you were unaware of this once inside. And the facilities are really nicely appointed. Reception, quaint bar area, guest lounges and dining room are in the old original building. Rooms in the taller more modern building behind but cleverly integrated and very comfortable. The massage at the spa was well worthwhile after hot sightseeing in the main tourist areas. It's a slightly longer walk to Jonker Street etc than other hotels, but we enjoyed it very much.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 18, 2014
Dear Guest,

We are delighted to read your feedback on your recent stay with us we are extremely proud to know that you enjoyed the facilities in the preserved Mansion. Thank you and we look forward to welcoming you back again in the near future. Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 15, 2014

The Majestic was beautiful. An old, gorgeously renovated boutique hotel in a perfect quiet location. Had a lovely feel, great ambience, amazingly comfortable bed and the whole interior made you feel you were stepping back in time. The claw footed bath is amazing and the service impeccable.

A couple of things I would note - the map they give with the historical walk, parts of it, particularly around the boardwalk have been interrupted by building work. Just to be aware.

The breakfast looks promising but from a western viewpoint and from a hotel of this standard, somewhat disappointing - the double cream is watery cream from a can; the berry compote is a smear of jam on a plate; and the poached eggs were not cooked. Shame.

Lastly, the walks are paper thin so you can hear all the goings-on of your neighbours, from conversations to movements to plumbing. For us this meant being woken up at 1.30am by our neighbours returning from a night out and taking a long time to wind down. They were very noisy and it was a long time before we went back to sleep.

Otherwise, the Majestic is a special place and I'm glad I stayed.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review, June 16, 2014
Dear Guest,
We are delighted to know that you enjoyed the facilities offered at The Majestic Malacca. We have noted on your feedback and we are in the midst of changing some of our faciliyies. Thank you and warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Majestic Malacca

Address: 188, Jalan Bunga | Raya, Melaka 75100, Malaysia (Formerly Majestic Hotel)
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Melaka
#1 Family Hotel in Melaka
#2 Romantic Hotel in Melaka
#2 Spa Hotel in Melaka
#4 Business Hotel in Melaka
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Majestic Malacca 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Majestic Hotel Melaka

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