I decided to book a room for a quick getaway to celebrate my hubby’s birthday. Included in the online booking at the hotel’s website that it was for a birthday celebration.
Upon arrival, there was some road works being done on the hotel’s driveway. However, the hotel staffs were on hand to help us unload our luggage and direct my hubby to the car park, which is actually a vacant lot next to the hotel. There is a gate linking the car park to the hotel but it was closed due to the work going on. It was slightly inconvenient as we have to walk a rather big round outside the hotel’s compound to get to the car park but I guess this is only a temporary thing.
The lobby has a nice nostalgic feel. Check-in was fast and efficient. The room was of a comfortable size. It was clean and close to the pictures on the hotel website. Bed was very comfortable. Only complain I have for the room is we could hear the other room’s television at night. It so happens, the neighbouring room had their TV on till quite late, disturbing our sleep a little.
As part of the birthday celebration, they had done some decoration (see photos) and we also had a cake later that night as part of the turn down services. The nonya goodies were pretty good as well. We also had a fruit platter.
I used both the gym and the pool. The gym was small but well equipped. The pool was also small but good enough to do some laps. It was not peak season, so it was nice and quiet. I can imagine the pool getting crowded and rowdy during peak season.
Breakfast is a small buffet spread but you can order off a small menu. I mean it, it is literally small. We nearly missed it and thought that the buffet was it. Might be a good idea to have a bigger, more prominent menu or at the very least, the service staff should also point it out to guests. That aside, the food was of good standard and I rather have quality vs quantity. The service was not as bad as most reviewers make it out to be. A little slow perhaps but always with a smile.
Overall, service is great in this hotel, everyone from the doormen to the chambermaids always greets and has a smile.
Only other issue I have was that during check-out, I wasn’t given any invoice or receipt. I was told that since I booked online, the bill will be charged to my credit card. I was a bit wary as I wasn’t sure how much would be charged. I know I wasn’t billed in advanced even though I had booked couple of months earlier. I had to retrieve my online booking record when I received my credit card statement to check the amount was correct and I am glad to say, it was :).
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- Also Known As:
- Majestic Hotel Melaka