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“Horrible Breakfast Service, if any” 1 of 5 stars
Review of The Majestic Malacca

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The Majestic Malacca
5.0 of 5 Hotel   |   188, Jalan Bunga | Raya, Melaka 75100, Malaysia (Formerly Majestic Hotel)   |  
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Hotel website
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Hotel amenities
Special Rate
Free WiFi & Breakfast
Ranked #2 of 152 Hotels in Melaka
Kuala Lumpur, Malaysia
1 review
9 helpful votes 9 helpful votes
“Horrible Breakfast Service, if any”
1 of 5 stars Reviewed April 26, 2011

Stayed there with my wife and some friends for a friend's Golden Anniversary. Breakfast - no service: while it is busy, waiters were untrained and did not attend to clear and prepare table. We had to clear the table and constantly need to remind them of us wanting service. While we note that it is busy, there was a Manager, Mr Sing who was having breakfast with some friends / guests, he did not even budge to help but continued with his own breakfast. He was in uniform at that time.
While hardware (very well refurbished), software was missing and for the kind of rates, I would not stay there again.

  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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869 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Bradford, United Kingdom
Top Contributor
82 reviews 82 reviews
31 hotel reviews
Reviews in 45 cities Reviews in 45 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 24, 2011

Large comfortable room with a view over the Melaka river which was particularly stunning in the evening. The room also had a large daybed by the window so you could sit and watch the river cruises pass
A leisurely stroll along the river brings you to the heart of the old town.
The hotel offered a complimentary historical walk to the city, the guide was excellent and very knowledgeable.
The breakfast was served on two days and had a buffet on one day so you could help yourself to fruit and cereal and on the whole I felt that this worked the best.
We had afternoon tea one afternoon which was a mixture of traditional Malay pastries and classic afternoon tea items and was a different experience.
The spa (although quite expensive) was a great place to relax

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 19, 2011

Been to Malacca several times, each time the hotel stay was disappointing. Not this time though! Majestic is definitely a rare find as a small luxury hotel in a slow-pace & small town like Malacca. Everything in this hotel is done right. Clean, pleasantly scented, prompt services ...

We drove from SG. It was not easy to locate the hotel & it's parking, we drove passed it 3 times and still missed it. Stopped and asked the locals, no one knew of it's existence.

The sliding doors of the bathroom has its pros & cons. Good as when opened up, the room looks huge. Yet, when closed, it has gaps that make me feel uneasy.

The hotel staff are very professional & prompt. I must truly compliment their fine selection & grooming of staff.

Last but not least, if you have to try the chicken rice, please don't order the rice balls, they tasted horrible. We tried 2 different shops (which both claimed to be authentic) but equally disappointing. The kampong chicken & roasted meat (Char Siew) are good. Just order chicken rice by plate. Please give the balls a miss.

We bought lots of "white coffee" too! Malacca speciality produce!

I'm glad that I stayed at Majestic.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 18, 2011

Totally adore with the room with the open concept bathroom. Our check in started with a great welcome classic Chinese tea with the whole teapot, the staff were so patient in explaining all the hotel facilities. Followed by my discovery of the small token of the powder with the nearly forgotten package which has really enlightened my day after a tired drive.

I have not tried the restaurants here in Majestic Hotel as there are really plenty of choices out there at Jonker street. Highly recommend Baboon house pork chop burger which has made my trip unforgettable.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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roma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2011

My friend and I stayed at the Majestic just one night on the way from Singapore to Kuala Lumpur, but I wish we have stayed longer. The hotel it’s located out of the old town center and the Chinese district but you can anyway walk there along the river (a very nice and pleasant stroll) and if you are tired when you want to come back taxis are easy to get and cheap. Inside the hotel is beautiful and seems to be an old colonial house. The room was large, comfortable, with very good beds and beautiful colonial furniture, but the bath room is not really separated as there is just a wood screen you could close and we’d have appreciated a little more privacy. The service was fantastic. When we arrived they immediately told us that a guided walk tour of the old town was offered to customers for free 2 times a day. We went that afternoon with other two guests and the guide was very good, kind and professional. We asked them to arrange our transfer to LK the next morning and they did it immediately and for a very reasonable price. The day we left they could not arrange a late check out for us as the room was booked, but while I was eating a good lunch in the pleasant lobby my friend could stay in the SPA and work there after having had a very long and good massage and she says the SPA is a beautiful a relaxing one. We did not dine at the hotel as we wanted to eat in a typical restaurant in the old town, but we had a look at the dining room at breakfast and liked it a lot . There is also a piano and someone plays it at dinner time. There is also a little swimming pool where you can cool yourself when you come back from the heat of the town, even if not really swim. All in all: a fantastic hotel that is what I think hotels were in the colonial days.

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore, Singapore
Top Contributor
69 reviews 69 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 12, 2011

The Majestic Hotel is a lovely gem of a hotel. It's a small establishment that feels warm and welcoming. The rooms in the new building blend surprisingly well with the original building which the reception and restaurant are housed in.

The hotel isn't located in the heart of historical Malacca (which makes it peaceful) but it's an easy 15 minute stroll straight down Jalan Bunga Raya where you'll pass by lots of interesting shophouses (unfortunately many in a dilapidated state), side streets, food stalls and local shops. You can even take a slightly longer scenic walk along the Malacca River to reach the Jonker St and Dutch Square areas. If you drive, you'll get to the main sights in 5 min and you can park near the Dutch Square roundabout for the princely sum of RM5 a day. Go early though cos the car park fills up very quickly!

The rooms are cosy and look exactly like the photos on the website. Shower pressure was excellent and I liked the fact that you didn't have to wait forever for the hot water to kick in. I used the clawfoot bath once which was relaxing, but I felt bad about wasting so much water afterwards. The hotel provides welcome tea in the room which is a nice touch, and also nonya kuehs in the afternoon. There isn't much of a view from the rooms - all you'll see are old shophouses, construction sites, a random monorail line, and a makeshift theme park containing a ferris wheel and pirate ship.

I would suggest you give the hotel's breakfast a miss as there is a huge variety of amazing food options in Malacca and you should reserve the space in your stomach for that. Breakfast at The Mansion was so-so, we were offered some pastries (great choc croissants!), toast, cereal and yoghurt, as well as hot options like pancakes, waffles, eggs, noodles and murtabak. The food was ok but not fantastic. So unless it's included with your room rate, you can skip it. Even if it's included, you can skip it!

Here are food tips if you're too lazy to wander from the hotel:
- to the left of the hotel near the corner of Jalan Munshi Abdullah is a Chinese restaurant called Lu Yeh Yen which shares its outdoor sitting area with a Chinese temple. The food is simple and delicious. Try their salt-baked crabs. We ate here the night we got in and were thankful that we didn't have to trudge too far from "home" to get a good meal.
- to the left of the hotel at the corner of Lorong Bendahara, there are a few food stalls which serve yummy char kway teow (fried noodles) and yau zha guai (fried dough sticks). One serving isn't enough, you'll be back for more!
- to the right of the hotel, diagonally across the road is a coffee shop called Yung Lai Siang which sells very tasty curry puffs as well as nonya laksa and prawn noodles. I'm salivating just thinking about it!

And for yummy chendol that you don't have to queue for hours for, try the one at Bibik House at the end of Jonker St, right opposite the massive garish karaoke stage. They let you add as much gula melaka as you want! Yum!

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 10, 2011

Loved this hotel! Such a lovely building and beautifully decorated inside. The rooms were exceptional and this really felt like a great oasis away from the heat, hustle and bustle of Melaka. It was my birthday during our stay and we came back from dinner to find a cake waiting for us in the room. Really nice touch that made our stay complete! Cannot recommend this hotel or the staff enough.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Majestic Malacca

Address: 188, Jalan Bunga | Raya, Melaka 75100, Malaysia (Formerly Majestic Hotel)
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melaka
#2 Spa Hotel in Melaka
#2 Romantic Hotel in Melaka
#2 Luxury Hotel in Melaka
#4 Business Hotel in Melaka
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Majestic Malacca 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Majestic Hotel Melaka

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