I'm arrived at the hotel on 22nd April 2014 at 6:45pm from Kertih, Terengganu using the Kuantan-Segamat Highway. After 4 hours drove car, I felt so happy when the receptionist greet me with warm smile and address my name correctly.
She quickly check my booking by referring to my identity card and confirm all the details within split second. She also offered a complimentary baby-coat and prayer matt for our convenience.
That was a great check-in experience and it meet my expectation.
I follow one of the visitor advise in TripAdvisor by unload all my belonging at the entrance before proceed to car parking area at the underground of the hotel which was NO lift services. The bellboy did a great job!
When I enter the room 1201 at level 12, I'm being surprise with the specious room and a nice view of Melaka City. I feel happy went I saw my two kids and spouse smile happily. The room arrangement was good with king's bed, mini sofa set, tv.
At that night we had our dinner at Kopitiam Restaurant in Pahlawan Mall next to hotel building. It is just 3 minutes walking distance! The hotel was strategically located near with all attractive places.
Breakfast in the hotel was just a complimentary moment and similar like other hotel and nothing to surprise. Recommended if you are on business travel which have a tight schedule.
Dinner for my second night at Seri Nyonya Restaurant (at Level 3) was awesome. The ambiance, foods and services was great (read my details comment at restaurant review).
Hotel have full facilities with free WiFi service, gym, swimming pool, tennis court and other amenities.
Late check-out experience was easy and fast. The process was simplified by the bellboy services. Again, The bellboy did a great job!
In conclusion, my family very happy after 3 days 2 nights stay and we plan to come again on family vacation trip at the same hotel.
- Official Description (provided by the hotel):
- Standing majestically in the heart of history is the Hotel Equatorial Melaka. Bringing you the allure of historical Melaka with modern day conveniences, this 5-Star 22-storey international business hotel features 496 luxuriously furnished rooms and a host of food and beverage outlets. The hotel offers a range of facilities from recreation - swimming pools, a fitness centre; to business - business centre, meeting rooms and the largest grand ballroom in the state. ... more less
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