Decided to stay at Equatorial Hotel last weekend for 2 nights. The last time i stayed in this hotel was around 8 years ago so expectation was not very high as expected the place to be old.
Check in was a breeze and went entered the room was delighted that this place had been maintained well. Brought the kids to the swimming pool and had a great time for the first day.
On the 2nd day, I received a call at around 2 plus and was informed to moved out of our room as this room was already booked. I had informed the check-in staff yesterday that i do not wish to move out as it was a hassle with the kids and all the stuff. I was assured that I would not need to move on day 2. Imagine the shock when i was told i needed to move out and i was not given much time to do it.
Not given much of a choice, I relutantly agreed to move out. I needed time as we needed to pack our stuff but I felt like that I was being chased out of the room as the House Keeping was waiting outside with their full equipment. Even at Check-out there was was complication but thank goodness for the supervisor on duty it was resolved quickly.
These events were truly a downside on this otherwise good stay at the hotel where the room had been well kept and maintained.
- Official Description (provided by the hotel):
- Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more less
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