Decided to stay at Equatorial Hotel last weekend for 2 nights. The last time i stayed in this hotel was around 8 years ago so expectation was not very high as expected the place to be old.
Check in was a breeze and went entered the room was delighted that this place had been maintained well. Brought the kids to the swimming pool and had a great time for the first day.
On the 2nd day, I received a call at around 2 plus and was informed to moved out of our room as this room was already booked. I had informed the check-in staff yesterday that i do not wish to move out as it was a hassle with the kids and all the stuff. I was assured that I would not need to move on day 2. Imagine the shock when i was told i needed to move out and i was not given much time to do it.
Not given much of a choice, I relutantly agreed to move out. I needed time as we needed to pack our stuff but I felt like that I was being chased out of the room as the House Keeping was waiting outside with their full equipment. Even at Check-out there was was complication but thank goodness for the supervisor on duty it was resolved quickly.
These events were truly a downside on this otherwise good stay at the hotel where the room had been well kept and maintained.
- Official Description (provided by the hotel):
- Standing majestically in the heart of history is the Hotel Equatorial Melaka. Bringing you the allure of historical Melaka with modern day conveniences, this 5-Star 22-storey international business hotel features 496 luxuriously furnished rooms and a host of food and beverage outlets. The hotel offers a range of facilities from recreation - swimming pools, a fitness centre; to business - business centre, meeting rooms and the largest grand ballroom in the state. ... more less
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