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“Location, location, location” 3 of 5 stars
Review of Hotel Equatorial Melaka

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Hotel Equatorial Melaka
4.0 of 5 Hotel   |   Bandar Hilir, Melaka 75000, Malaysia   |  
Hotel amenities
Ranked #9 of 144 Hotels in Melaka
Mumbai
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Location, location, location”
3 of 5 stars Reviewed July 9, 2013

The Equatorial was a well-known chain of hotels in Malaysia years ago and still retains some of its charm. The best feature of this hotel in Melaka was its location - top tourist attractions such as the A'Famosa fort and Istana (Palace) Museum was a walking distance away. There is a huge mall located just next to the hotel which is also convenient as you can shop for/ buy any items which you require at short notice. I did like the large bath tub and overall spaciousness of the room and the balcony.
What could be improved is the overall cleanliness and upkeep of the hotel. If you are looking for a very swanky environment then this is not the place for you. This hotel is rather old-world. We spent one night and two days there - and there were issues with the water supply at the time. In terms of services - i did feel the front desk services could be faster; also every time i looked for the concierge (to ask for guidance on moving around the town) i couldnt find him! The hotel is pricey and to consider it value for money, the hotel needs to invest in its upkeep and improve its services.

Room Tip: Ask for rooms facing the sea - the sight of the sea and the port, is a delight and transports you to...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 18, 2013
Dear Guest,

Thank you for your kind review and we are very pleased that your stay has been pleasant.

Cleanliness is certainly paramount and must be kept at its level best at all times and I have done a thorough review with my Executive Housekeeper on the cleanliness.

On your comments of the water supply, my sincere apologies for experiencing the poor water supply. We did have an unusual snag in early June where our water pump mechanism tripped causing the interruptions.

I sincerely apologize that the stay was somewhat not flawless, rest assured we will make every effort to improve on our shortcomings and we certainly look forward to welcome you back again to Hotel Equatorial Melaka.

Yours sincerely,
Adrian Chung
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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860 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 4, 2013

Me and my husband, we stayed here for our weekend getaway. The check in and check out process is very smooth.
We requested a room at a higher level and they gave us a room at Level 17. We were happy with the room and the day bed. The room was clean and we had nothing to complaint. It was so nice to relax at the day bed, reading some books or even playing Candy Crush. Our room facing the side of the hotel. We can see old houses, few schools and even the Melaka Straits.
The location is very strategic. Walking distance from few historical buildings and shopping mall.
After a tiring day, exploring and walking around Melaka, you 'll be more than happy to have a good night rest with a comfy bed and pillow. This is a great hotel to stay.
Highly recommended and we will be back again.

Room Tip: Try to get a room at higher level; the view are nicer comparing to the room at the lower level.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 18, 2013
Dear Guest,

Thank you for your kind review and I am very pleased that your stay has been pleasant.
I have received numerous positive comments on our daybed feature.

We certainly cherish your patronage and we look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 3, 2013

Me and my friends stayed here for weekend and we we're given Equator Room 1904. We are happy with the room. As we have informed front office that we need addidional bed, they respond quickly even we arrived late at night. We explored the area and to our surprised that some of the ruins and markets are just walking distance. There's also an Indian Restaurant that is really good closeby. Good food!
Lif Bomba which means bomb in the lift, in some language, caught my attention but i seached it means fire department I think.
Breakfast is included in our package and it ok. Food around the area is a must try.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 9, 2013
Dear Guest,

Thank you for your kind review and we are very pleased that your stay has been pleasant. We are delighted to know that your request for an additional bed was immediately attended to.

We cherish your patronage and we look forward to welcome you back.

Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 2, 2013

My wife, daughter and me stayed from 9th June to 11th June,. Not much expectation about the room as the hotel looked dated from exterior. But it was more than expectation when came to the interior. The premier room we got was superb, Newly renovated, spacious, fresh, nice deco,a big sofa bed and a paronamic view of city and sea. Thanks also for hotel staff, front desk especially for the quick and smooth check in/out.

Enjoyed our stay and looking forward to enjoy the same quality of stay and service the next time.

By the way, there was this simple but nice Chinese zi char stall at Meleka Raya that served very nice oyster hokkien noodle (dark gravy type). Just a five minutes walk from the hotel, go straight into Meleka Raya and the first side road on the left after that,. Opened only in the evening :)

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 18, 2013
Dear Guest,

Thank you for your kind review and I am very pleased that your stay has been pleasant. I am glad that the room condition met with your expectation. We will be embarking on more upgrading work especially on the public area.

We truly appreciate your patronage and we look forward to welcome you back to Hotel Equatorial Melaka.


Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2013

It was our first trip out together and for sure, we were quite impressed with the room.

When we arrived, at the lobby, it gave us a pretty good impression with a cafe at the left side which displayed yummy cakes and cookies. I'm a sucker for them and my partner had to pull me away. It was pretty well furnished and clean. At the reception, they were nice and helpful as the smile is always on their faces.

The room was clean, ample space for us to put our luggage and a big wardrobe with iron and ironing board. They had a bath tub with great hot water system. Room was clean and nicely packed to welcome us. We had nothing that we were not satisfied in.

After a long day, we always look forward to return back to hotel to catch a good sleep and for sure, we did. We enjoyed our stay there, it was comfortable and quiet.

Room Tip: Non-smoking room for sure if you're not a smoker!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 9, 2013
Dear Guest,

Thank you for your kind review and we are very pleased that your stay has been pleasant.

We cherish your patronage and we look forward to welcome you back.

Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 30, 2013

I attended a church camp held at the hotel recently. The room is comfortable and the location is very good as it is very near to all the shopping malls and walking distance from Jonker Street.

The check-in and check-out was quick and smooth and although we were all affected by the haze in Melaka, we could still enjoy being confined inside the hotel.

Room Tip: Choose a non-smoking room if you are allergic to cigarette smell.
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 9, 2013
Dear Guest,

Thank you for your kind review and we are very pleased that your stay has been pleasant.

I am pleased to read that the check in and check out was smoothly done and you had enjoyed your stay despite the haze.

We cherish your patronage and we look forward to welcome you back.

Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 24, 2013

The room is clean and pleasant, The hotel staff are friendly, Good location, near shopping areas and also Jonker walk is within walking distance. The famous fort , museums, and the "red house is nearby. Nearby there are good food outlet like Amy, Baynonya nonya food restuarant.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review, July 1, 2013
Dear Guest,

Thank you for your kind review and we are very pleased that your stay has been pleasant.

We cherish your patronage and we look forward to welcome you back.

Yours sincerely,
Adrian Chung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Equatorial Melaka

Address: Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 144 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Official Description (provided by the hotel):
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 
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