I stayed for four nights on business in January 2013. This hotel was very recently a Renaissance hotel and now it's changed to Ramada. I can sort of see why they sold it off; the hotel is going to be in need of a huge amount of reinvestment in the coming years, or maybe it'll be pulled down and replaced. Right now it's fine though with the staff almost running around to take care of the guests and preserve the name. I had a mixed experience with them - they try hard but they do appear a bit exasperated with their own circumstances at times if you read them closely.
The rooms are comfortable but old fashioned. Upon check-in I was given a room that smelt awful and many things appeared broken. They immediately "upgraded" me to a newly refurbished room which means everything was steam cleaned but it was still the same old furniture and fittings. The electronic room key failed me most days to I had to traipse down to reception to get it regenerated. The water in the shower (which is over a grimy bathtub) took twenty five minutes to get hot in the morning - so remember to run it as soon as you're out of bed. Unlike a five star hotel there are no bath robes in the rooms and there's evidence of under-maintenance everywhere (dirty carpets, odd furniture, a wall lamp fell off my room wall and the lifts seemed dodgy).
One big plus is the Italian restaurant - I went back twice and I wholly recommend the excellent pizzas there.
Also please note this hotel is NOT near Jonker Street or any of the main attractions in Malacca. They are a half hour walk away. You can easily get a cab though at about 15 Ringgit each way.
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- Also Known As:
- Renaissance Melaka Hotel Melaka
- Melaka Renaissance