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“Everything is perfect, except...” 5 of 5 stars
Review of Ramada Plaza Melaka

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Ramada Plaza Melaka
4.0 of 5 Hotel   |   Jalan Bendahara, Melaka 75100, Malaysia (Formerly Renaissance Melaka)   |  
Hotel amenities
Ranked #12 of 149 Hotels in Melaka
Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Everything is perfect, except...”
5 of 5 stars Reviewed September 1, 2012

Hotel & Room :

Booked 4 rooms and 2 of them ware upgraded to suites as Marriott Platinum. Both the suite and club level room are huge and cozy. The living area is perfect for a small chat among friends and family=) Oh ya, we love the jacuzzi, it's lovely.

Location :

The hotel is located right in the heart of Melaka, traffic jam might be a problem though. Luckily the hotel does provide complimentary shuttle to Jonker street, Mahkota/Pahlwan Mall and Jusco, remember to book your seats early though, they are taken up very fast. If the hotel can provide a bus shuttle instead of a van shuttle, and to more other destinations at higher frequency, that would be superb!!! A lot of hawker stalls selling nice local food could be found along the road next to hotel.

Buffet breakfast :

Wide variety of food, both western and local!!! It's kinda crowded though and some of the tasty dishes are not refilled frequently.

Now for the thumbs-down !!!

The checking-in and checking-out process took a long time. My checking-out process took one hour!!! So, if you are in a rush, consider to check out earlier or maybe the night before.

Overall, I still love this hotel. Special thanks to the club level staff, they are absolutely professional and helpful, they deserve to be nominated as best hotel staff=)

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Manila, Philippines
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 29, 2012

If you want to relax in a nice, comfortable and clean hotel, definitely this hotel is for you.
One minus factor is that it is located a few minutes drive from the jonker center where you find the a lot of activites/restaurant/attraction. Room was big and clean. Breakfast was good.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uKhahlamba-Drakensberg Park, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 26, 2012

Booked 5 night stay, then off to Kual Lumpa, booked 2 rooms, one had borken air con, broken tiles on floor that my 2 yr old lifted up and broken shower top, after 2nd night complained to reception, they upgraded to club room, for both room, uses the club lounge a little, but even then, chairs in both room broken, never recieved complimentart fruit, carpet full of stains. the flight door has no working sencors sonc gor cought if not holding the hold button in left.

The hotel needs major repair, the shower heads dont work and scally need clra, the new mobile shower heads broken off wall due to rust.

Staff in buffet r great, and the manager in reception who upgraded, but apart form that the hotel needs major repair, outdated, beware the ligt trap

Room Tip: there is local hote bayview, not found on major sites but on google, cheaper and better quality. re...
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2012

We stayed at the hotel for two nights during the holiday season. The room is clean and spacious and the view from 21st floor is great (non-smoking). Breakfast spread is good and the buffet is nice. Staff service is good and friendly, location is great as you can walk to most of the main attractions.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 22, 2012 via mobile

We stayed at the hotel for two nights over a long weekend. The room was clean and comfortable and the view was pretty good from the 20th floor.
Unfortunately we were put on a smoking floor (despite having booked non-smoking), the room was fairly odour free but the lift foyer often smelt of smoke which was off putting.
We ate at the hotel one breakfast and dinner. The buffet was extensive and quite nice.
The walk between the hotel and the main area of town can be very hot and busy with traffic.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 21, 2012

My first time in this hotel at Malacca. Service was excellent and I receive an upgrade when mention as a member of Marriot rewards. Room was spacious and the bedding is superb! Complimentary internet provided as well. The breakfast selection was great along with the staff service. One of the few hotels which provides bathrobes in Malacca.

Room Tip: Corner rooms are larger and quieter - xx12 or xx21
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 20, 2012

Our first time in this hotel and we expect more from Marriott Hotel group
Far from all the attractions in Melaka. Approximately 15minutes walk from the Jonker Street.

Reminded the receptionist upon checking in that there will be three pax staying in the room and to prepare more amenities. However did not receive them, had to call the operator twice before receiving them.
Staff who brought up the amenities was polite

Lobby was nice, brightly lit

However wifi was only available free at the lobby lounge.
Went there for wifi and to grab a couple of drinks but the staff did not attend/take down our orders. The staff just stood back at e bar counter chatting

Overall stay at Renaissance hotel was 'just okay' there are newer hotels that are located nearer to Melaka attractions

Room Tip: Don't go for the suite
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Melaka

Address: Jalan Bendahara, Melaka 75100, Malaysia (Formerly Renaissance Melaka)
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Melaka 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Renaissance Melaka Hotel Melaka
Melaka Renaissance

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