We arrived at the hotel at 11am, and tried to have an early check-in. The staff at the counter did not bother to check whether the room was available but told us that it was simply too early for check in. Earliest check in would be at 12noon. He was very rude at telling us it was simply company policy not to allow check in before 12noon even though the room was vacant. Stayed in the 2 room apartment. The key reader didn't work well, had to try slotting the card in in all sorts of rhythm and pace to see which would work, took us about 10-15min each time trying to get into the room. As soon as the door open, a gush of stale air greeted us. Was very unpleasant. Rooms were very old, not kept well, bath area was grimy and TV had bad reception. There is no wifi in the room, and lobby wifi was bad as well. Getting a cab was horrendous, we waited up to 15min each time for a cab - shouldn't hotels have cabs on stand-by or tie-ins with drivers in this case? In the end we hopped onto a cab that dropped someone off rather than continue waiting for the called cab. Only plus side that for a family of 4 you can stay together in a room at a relatively affordable price. Other than that, will not recommend this hotel. There are better more convenient places for the same price range.
- Official Description (provided by the hotel):
- Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more less
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- Also Known As:
- Melaka Mahkota Hotel