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“disappointing stay” 3 of 5 stars
Review of Mahkota Hotel Melaka

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Mahkota Hotel Melaka
3.5 of 5 Hotel   |   No.16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia   |  
Hotel amenities
Ranked #59 of 148 Hotels in Melaka
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
“disappointing stay”
3 of 5 stars Reviewed January 5, 2014

We booked the 2 bedroom apartment. It was a disappointment. The bedrooms were small. The furniture was old & outdated especially the TV. The master bathroom had 2 doors (can be accessed from the bedroom & the living room), which I find weird. Even though there's a tub, the kids would rather shower than take a bath.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
    25
    75
    116
    70
    91
See reviews for
193
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Petaling Jaya
1 review
1 of 5 stars Reviewed January 2, 2014

This is officially the worst hotel I've ever stayed in my whole life. Booked the 2 bed room apartment. Horrible! Walked into the room, and sensed a strong horrible odour smell. The furnitures were all outdated. There were fungus and mould in our bathroom, and the sink was stuck. We didn't dare to even use the bathroom to urinate. There were Mosquitos and bugs everywhere. TV was so old. Would never in my life to back to this hotel. There are better boutique hotels in jonker street. Regret for not booking there earlier. Thank goodness is only for one night.

Stayed January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 26, 2013

Stayed here for 2 nights in December 2013 as part of a large group. Front desk was overwhelmed by our arrival and took a long time to process us all, despite our pre-booking. Checked into a 2-bedroom apartment in block 8. Greeted by a musty odour, dated furniture and dodgy plumbing in the bathroom/toilet (bathtub drained very slowly, water cistern overflowed). Water from taps yellowish-brown. Tiny CRT TV set with fuzzy reception. Firm mattress + soft pillow = just comfortable sleep. Buffet breakfast - decent spread, good value for money. Good sized pool - the best part of our stay.

Room Tip: Pick rooms in the 'hotel' wing and avoid the 'apartment' wings.
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  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed December 25, 2013

Stay for 1 night on Christmas Eve 24th Dec 2013,2 unit of 2 bedrooms apartment, unit 8041 & 8044. The lock was broken,hard to open it wt the card provided. Water leaking in the bathroom (8041). The bed was comfortable but the furniture was old. Other than that is ok. Walking distance to shopping mall,just opposite the hotel.

Room Tip: I book 2 units corner suites..much bigger.avoid facing swimming pool.
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 23, 2013

There were 2 families, so we had 2 units of 2 bedroom apartments. I was horrified to see stains on the coffee table, yellowish brownish stain on one of the bedsheet and the toilets all yucky with unsightly stains. Simple accommodation is fine, but dirty and air conditioner not working is not!!!!
One of the unit at level 9 had problems with air conditioning and the service technician came to check but were unable to fix due to bigger problem with the facility's piping.
I read the reviews on tripadvisor before doing my last minute booking, and thought just try out since some reviews were good even though some were bad.
Rooms were terrible, but the compound is well designed, the hotel looks good from the outside, and the pools, mini golf and table tennis were great for kids.
The place has potential, however, due to the bad management, the place has become very rundown and the service at the front desk very slow during check in time.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 20, 2013

Another hotel conveniently located! Mahkota Parade (shopping complex) is located across the road from this hotel. So basically you can eat and shop for needs just a walk away. The hotel in general is amongst the earliest in Melaka town. SMOKERS NEED TO KNOW THAT MELAKA IS A SMOKE FREE DISTRICT AND THIS HOTEL IS TOO. However, most rooms have their own balcony thus you can always step outside for a puff. If you get the room overlooking the sea that'll brighten up your day after a long day of tour or work.

The rooms and bathroom are clean and comfortable. You can go down to lobby lounge to enjoy nice music while relaxing. Buffet breakfast has all the basic and is adequately satisfying.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Johor Bahru
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 19, 2013

We stay at Wing 5 for 1 night. This hotel is terrible compare to other hotel. Room was very small and the bed sheet got some smell. Wifi very slow and the breakfast not good at all. This hotel close to Mahkota Parade just 5 mins walk.

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mahkota Hotel Melaka

Address: No.16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 3
Official Description (provided by the hotel):
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 
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Also Known As:
Melaka Mahkota Hotel

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