Arrived at the front desk, i was very impressed with the staff friendliness. The lobby looks extravagant, and the pool looks beautiful...
Then we arrived at our room (double deluxe apartment). The room was smelly, the tv was an old model (we brought our own media player, but no hdmi) and the toilet was awful as the water was kinda yellow. The air conditioning doesn't work very well too. We ended up depending on the ceiling fan. And finally, Wifi... don't bother paying for it. Patchy connectivity, and it's only valid for one user. I might be nitpicking, but an international hotel with premium price doesn't even offer a complementary wifi? I think the family holiday is slightly ruined by the subpar experience of our stay.
I suspect that the normal hotel rooms in mahkota hotel are excellent, but I just cannot recommend the apartment for a family holiday.
- Official Description (provided by the hotel):
- Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more less
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- Also Known As:
- Melaka Mahkota Hotel