Stayed for 2 nights in June 2014 and the overall experience was good. Although it could be better during check in, but it was acceptable especially we were checking in on Sun and everyone was checking out.
Lots of shopping nearby and walking distance to Jonker Street. Good exercise after eating chicken rice and assam laksa. Rooms are well furnished and spacious. We thought that the complimentary breakfast is going to be a mad rush but they handled it quite well. The spread was good and quality acceptable.
Parking is a little inconvenient as it is shared between the hotel and the mall but a little patience is all you need. Will stay at Hatten again, perhaps offering some discounts during low periods will be good.
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