The hotel is modern in design, quite new and so are the facilities and amenities inside the hotel. Our room is a superior suite with 1 king-size bed, a flat screen TV in the bed room and another flat screen TV in the small living room with a chic sofa. The beddings and pillows are clean and comfortable. The bathroom is spacious and towels are clean. We stayed on the 12th floor, same floor as the pool and spa. The city and partial sea view from hotel is vey nice but was obstructed by a huge crane as there is some construction going beside the hotel.
The pool is clean and beautfiul, and it has a poolside bar. Problem is the attendant does not have a cash register in the bar and would still have to liase / look for his supervisor for payments. They have salon and spa in the hotel but unfortunately they are fully booked.
Breakfast was not exceptionally delicious but just okay. Not so organize as the queue to breakfast was already blocking the elevators and hallway, food trays were not immediately replenished, food attendants were not very attentive.
The hotel is connected to two major malls, Melaka Megamalls Dataran Pahlawan and Mahkota Parade. It is also about 10-15 minutes walk to Jonker St. The walk could be very hot so wear light clothing or opt to walk around 5-6pm, like what we did, when the sun is no longer at its hottest.
Overall, our hotel stay was comfortable and we had a good time at Hatten Hotel considering we have a child on our trip, but if it is was just me and my spouse, then we would have opted for a boutique hotel near the Jonker area for what might be a better Melaka experience.
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