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“New & easy access to major attraction” 4 of 5 stars
Review of Hatten Hotel Melaka

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Hatten Hotel Melaka
4.0 of 5 Hotel   |   Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia   |  
Hotel amenities
Ranked #10 of 142 hotels in Melaka
Kajang, Selangor,Malaysia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“New & easy access to major attraction”
4 of 5 stars Reviewed March 2, 2013 via mobile

The room we stayed in has a relatively good view, the rooms were new and well furnished. The common area was clean and new. The pool area cater to children but could improve further. Breakfast which came with the rooms were ok, the hotel open up the banquet hall to cater for the high number of patron. All in all, I was satisfied with my stay here.

Stayed March 2013, traveled with family
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
1 review
5 of 5 stars Reviewed March 2, 2013

Stayed only one nite...make me wanna come again...so wonderful hotel to honeymoon..affordable price.overall for me its a gud hotel to stay..nearby mahkota parade n dataran pahlawan to go shopping..i will reccomend to all my friend...

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Norfolk
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

We stayed one night at this hotel, and it was very convenient to visit all the historic sights of Melaka. The Sultan's palace is a short walk away. The hotel is huge and very busy, but the staff were friendly and helpful. The rooms are large and the bed very comfortable. We did not eat in the hotel, except breakfast, which was excellent. The big downside was no WIFI, except in the lobby, if you can find the space. Would stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selangor, Malaysia
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed one night in Feb during Chinese New Year holiday. They took the initiative to blend in Chinese customs for guests. They prepared cookies and 'ang pow' for guests in hotel room. There was also lion dance and God of Prosperity to welcome the new year. We enjoyed ourselves very much.
The hotel itself is new in the location but strategic. It's connected to Hatten Mall and Mahkota Parade shopping mall is just opposite the hotel. The lobby is grand and beautiful. Stayed in the 15th floor room facing the sea. Cool! The room is clean and big, with a long comfortable sofa and two flat screen tv. However, only shower available in the room. A tub will be nice.
Buffet breakfast was ok.
Definitely will choose this hotel again and recommend to my friends.

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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

This is the second time I stay at this hotel. Check-in is smooth and without any hassle. The room is clean and spacious. Our room is on 16th floor, overlooking the Strait of Malacca, which is beautiful. As for the in room Wifi, the coverage is not that good. It can be improved if you will to used your own router.
As for the breakfast, still as good as before, but the time round, I noticed they have deployed more staffs to clean the tables and maintain the area in a orderly manner which is a great improvements.
Overall, I am happy and choose this hotel in future for its comfy bed and location.



Stayed February 2013, traveled as a couple
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Singapore, null, Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 19, 2013

There is only 2 lifts from carpark to lobby, so need to wait.
Need to get to Ground Floor to validate ur parking coupon then back to level 3--9 carpark.
Nice room, all 4 star quality. Pool is small. Overall is ok but the very downside of this hotel is NO WIFI!!!

Only in public areas like lobby, but cant even connect to FB though there is wifi signal.
I cant serve net to search for places there as well, so to me is as good as no wifi.
Other than that, everything else is ok.

I paid double the price than a hotel in KL which has everything in the same comfort level.
So this is pricey as compared.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 18, 2013

Each time I plan to go Malacca I will always book my favourite hotel as there is carpark located in the hotel which I find it safer. But this time round I decide to try Hatten as it is newly build.

The carpark was not located in the hotel basement but next to it at Hatten Square Mall. You got to park your car and take a lift down to the gound floor and walked to your left side to the entrance of the hotel. Lobby was huge and I read the review saying that checking in will be packed and crowded but we never encounter any. Checking in time was 2pm but we manage to get our rooms before that. As usual, staff at the reception wasn't friendly and helpful at all!

All their rooms are called 'Suite' but it don't look like to me, just an additional sofa with extra TV in the room and the price we paid for has no bathtub! Room was clean, bed was comfortable but the toilet bowl has some black stain which seems like it can't be remove. The worse was the airconditional which wasn't working and than we get to know it apply to the whole 19th level.

Swimming pool was icy cold even on hot weather and the hotel have steam bath in the toilet next to the pool which we enjoy most.

Breakfast was pretty good too, lots of variety but be early if not you got to join in the battles with the crowds.

Hotel location was very good, Hatten mall has nothing much which you can skip but the best thing was it is connected to another mall and you won't need to worry if it rains. Overall is a nice stay, hopefully their price will be remind and I will return for my next visit.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 142 hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hatten Hotel Melaka 4*
Reservation Options:
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