Booked 2 rooms in this hotel because of all the positive reviews on Trip Advisor, but when we arrived and saw the small doorway with stairs I thought maybe we had made a mistake. There were three of us and two largish bags. From out of nowhere some young chap grabbed a bag and said "let me help you" and proceeded to take one bag up the stairs. Being ever cautious I wondered if I would ever see the bag again but it didn't take long to find out the people of Melaka are of lovely spirit.
The girl at check-in was delightful and could not have been more helpful. She apologised that our room was not ready as the air conditioner had a problem but we were happy enough to leave all our gear in the other room that was booked.
The hotel is quite new and tastefully decorated. The rooms are small but this never bothers us as we only use our room as a refuge at night after a day full of exploring. There is a roof area with a large table and chairs plus lounge suite to watch a large tv. There was also an area where you could hang out clothes to dry.
This hotel is a block away from Jonkers Street so we were amazed to pay so little for such a good position. It just shows how the operators of Hotel Hong feel about their place.....good vibes without being greedy. There is even a water cooler and hot water available 24 hours a day.....plus, free wi-fi!
We would definitely stay here again.