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“Excellent Front Desk Personnel but with minor shorfalls.” 4 of 5 stars
Review of Venus Boutique Hotel

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Venus Boutique Hotel
3.0 of 5 Hotel   |   No. 18, Jalan PM 6 | Plaza Mahkota, Melaka Raya, Melaka 75000, Malaysia   |  
Hotel amenities
Ranked #23 of 148 Hotels in Melaka
Johor Bahru, Malaysia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
59 helpful votes 59 helpful votes
“Excellent Front Desk Personnel but with minor shorfalls.”
4 of 5 stars Reviewed April 18, 2014

We were greeted well by a Chinese lady at the Front Desk. She was very friendly and attentive enough. She even suggested us a good Nyonya place to have our dinner. My apology i did not managed to get her name to be written here. And of course she's the one working at night on 15/04/14. Room was kind small but cozy enough. Room's deco was simple and nice. Unfortunately the Aircond (Split Unit) was not call enough.
Next day, we started our day a bit late. We switched-on the "Make-Up" sign and left the room. On our way out, there's a maid making-up the adjacent room.
When we came back at night, we were very dissappointed with the room's condition. Nothing was made-up. We were out for more than 12hrs. I hope that probably the floor manager are able to do his/her rounding to avoid unforeseen circumstances as such.
Thanks to the same Chinese lady at the FO for being attentive enough to respond to our request of changing towels and to clear the rubbish.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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126 reviews from our community

Traveler rating
    9
    65
    40
    8
    4
See reviews for
40
37
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Kemi, Finland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 21, 2014

Walking distance to Jonker Street and shopping centers in Melaka. Rooms are small but clean and comfortable. Views do not thrill. Breakfast tasty and the staff very friendly and helpful. Good value for money.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

This hotel room stay was purchased from Groupon Malaysia. Only stayed a night with hubby and sis in law. Surprised at this little gem of a hotel in a corner of Malacca. The room layout and ambience is small but comfortable. The curtains are thick enough to shield out light that we slept in late without realizing - a good night's sleep. Only setback is that our room had a pillar between the single and double bed which made the room space look smaller. Recommendable hotel and will want to return someday.

Stayed March 2014
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Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 10, 2014

The good:
1. Clean rooms
2. Competitive pricing
3. Breakfast decent considering price paid for room
4. Good location
5. Relatively Complete set of toiletries and room facilities

The bad:
1. Wall are very very thin
2. Rooms are very small

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 27, 2014

Only stayed for a night. Had some glitches when hotel pre-authorised my credit card for deposit prior to arrival. Created some discomfort for me. Overall room was to expectation, staff polite. Western dinner at the lounge in the hotel is recommended, great food!! Walking distance to Dataran Pahlawan.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 20, 2014

Only book this hotel a day before while staying at Jonker St. We decided to spend last day at Melaka shopping and want a hotel closer to shopping mall. This was the only hotel that has a room for 4 and within our budget.
Staff was friendly and though we arrive an hour early, was kind enough to let us check-in as room was ready.
Our room consist of a Queen, 2 single beds and a small desk which takes up all the space in the room, but that is fine with us as we just want a comfortable bed to sleep for the night. The air-conditioning was great, unlike the other hotel we stayed or maybe because it was bigger in space (we paid more for 'space' at the other hotel). From the bathroom, this place does not seem new to me at all thus I was very surprised to read 'Lisalovetravel' describing it "a new hotel" in her review.
Breakfast was included, if I had to pay I would prefer to eat out. Noodles fried with just onions & dark soy sauce was mushy and oily, beans, toast, some fruits and weak coffee was the breakfast spread.
We don't mind the 15 mins walk to shopping mall, park and restaurants passing a market on the way. Wifi available, though drop out a few times when using.
Overall, Good value for money hotel.

Stayed January 2014, traveled with friends
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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 16, 2014

The Location of the hotel is very good , most of the attractions at walk able distance including the shopping malls and night markets . The rooms are very small but clean and new . The breakfast is also decent . Overall value for money , good choice ..if you are staying for couple of days and intend to see the attractions and roam around rather than staying at the hotel.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Venus Boutique Hotel

Address: No. 18, Jalan PM 6 | Plaza Mahkota, Melaka Raya, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #23 of 148 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Venus Boutique Hotel 3*
Number of rooms: 48
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