We booked 2 rooms and found both to be quite well-kept. The beds were comfortable and there is water boiler provided in every room. Shower was equipped with water heater and simple toiletries were provided for guest convenience. Room size was rather small but not squeezy.
Location is great as it is within walking distance to Mahkota Parade and Parkson (shopping areas) and to most of the tourist areas (Jonker walk, etc.). As it is at a back-lane, the area is quiet but it is generally safe as the road is well-lit. There are a lot of eateries in the surrounding. Staff was friendly although not exceptionally helpful. They do not provide city map or any useful booklet/brochures despite the fact that they provide bike rental (I think it's RM20 per day which is quite cheap).
There was some expansion work going on during our stay so it got a little dusty (but not noisy). Overall, I would consider coming back again as the price justify the facilities provided and the good location (and may be even the new beds, etc. when the expansion is completed).
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