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“Charming Little Property” 4 of 5 stars
Review of The Sterling Boutique Hotel Melaka

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The Sterling Boutique Hotel Melaka
4.0 of 5 Hotel   |   No. 43, Jalan Temenggong, Melaka 75100, Malaysia (Formerly The Sterling Melaka by Gloria)   |  
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Hotel website
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Hotel amenities
Ranked #13 of 154 Hotels in Melaka
Singapore
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
“Charming Little Property”
4 of 5 stars Reviewed April 21, 2014

Booked a 2-night stay over the Good Friday long weekend. Nice location to experience the charm of shophouses at Little India which is a little short street. It looks colonial but was only built 2 years ago. Parking is very safe within the hotel compound.

Excellent location, quiet and away from the crowd but yet all the nearby attractions just around the corner - Christ Church is 7 mins stroll, Jonker Street 9 mins, St Paul 10 mins, Dataran Pahlawan Mall around 12 mins.

The rooms are clean and new. Much better than most Malaysian hotels. Pretty small and basic hotel with no additional facilities like gym or pool. We absolutely love the staff there, very friendly and volunteered to take care of our needs (very rare in Malaysian hotels).

A minus would be the breakfast - it is a set main course (choice of Western, local or Healthy), with free flow of bread, croissant, tarts, juice and cereals. A simple buffet spread would perhaps be better.

Price-wise against the value returned, maybe a bit on the higher side.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    49
    82
    29
    10
    5
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70
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3
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 19, 2014

The staff at The Sterling is nice and attentive, no questions asked. They are the best of this hotel. It is over priced for what you get it terms of infrastructure. The location is great but there is no pool. Restaurant is so so, and the second room balcony would be nice if open to public (it is accesible but bar is closed and there is nothing else but dust and a nice view). You can get rooms as nice as this at the same price or cheaper with nice pool (which is a huge plus in hot Melaka) in nearby hotels . The rooms are OK, nothing very special. The breakfast is less than OK, poor choice of bread, fake fruit juice, bad coffee. Was expecting much more for the price. Overall, our stay here was not bad, but we will not be coming back.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 24, 2014

we ended up staying at this place at the last minute when we decided to just take a drive to Melaka from Singapore for the weekend at the last minute - so we basically stumbled upon it and decided to stay there for a couple of nights. I was really surprised to see how much it was (over $200 Singapore dollars walk in) for a basic/cheapest room.

anyway, it is clean and staff are friendly, food is fine - nice restaurant at the top of the hotel.

but honestly, it is very run-down. it reminded me of a place where they put the least amount of money possible to just give it a modern feel but something seemed just off- run down lobby, elevator, carpet etc.

overall it was OK but do not expect this to be some kind of a luxury hotel.

Room Tip: the Jacuzzi room is not worth the extra $$$
See more room tips
  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 6, 2014

I am very impressed by this hotel and i can't wait to share my comment immediately back from my Melaka trip. This hotel isn't big as what they claimed that they are "Boutique Hotel". When we first arrived the hotel, we were very impressed with the looks, it is more like a Colonial style, the check in was fast and efficiency, as they expecting our arrival (we booked it online) and they have prepared it earlier, so we probably spent less than 3 mins for the check in process.
We stayed in the Family room (The windsor), big enough for 5 of us, simple and nice design, comfortable bed and pillow, toilet is clean and big enough with the strong water pressure and at a very reasonable and affordable price.
One thing i must compliment is their service, all of them from bell boy, front desk officer and the lady who served our breakfast, their service is EXCELLENT, very polite , professional and friendly. Even though their breakfast variety is quite limited, but what else can i ask more with such a good customer service.
I sincerely hope that they will keep up the good work. I WILL DEFINITELY GO BACK THERE AGAIN!!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 24, 2014

After reading some of the negative comments, I was pleasantly surprised after checking in my room.

There is no swimming pool which didn't bother me as Melaka isn't resort/beach designation. The breakfast is adequate. The room is beautifully decorated and well appointed (one comment said to bring your own toothbrush - what was he talking about?!) in mint condition. For what you pay for it is great value. I will stay here again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 5, 2014

Our room was clean and tidy, but the hotel has a bit too much wall-to-wall carpets for a city like Malacca. Breakfast was good, although a little confusing, as there is a buffet and a choice of menus...some if which overlap with the buffet. Staff at reception were friendly but not very helpful or proactive in providing or looking for information. The porter on duty is super chatty and friendly, and willing to help.

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 12, 2014

omg....this hotel was a joke comparing to the price we paid...

bad breakfast...bad service at front desk..jacuzzi was leaking and the hotel dint even try to make it right when they couldn't fix the jacuzzi...room look like from a antique horror movie..and worst...NOISE FROM TRAFFIC whole night couldn't even get a wink of sleep...what a joke.....never staying here again.....truly terrible..........embarassing..

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sterling Boutique Hotel Melaka

Address: No. 43, Jalan Temenggong, Melaka 75100, Malaysia (Formerly The Sterling Melaka by Gloria)
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 154 Hotels in Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Sterling Boutique Hotel Melaka 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Sterling, Malacca's latest luxury boutique hotel is a mere five minute walk from Jonker Street, world famous for antique hunters and popular amongst visitors to historical heritage Malacca.In addition, The Stadhuys, St.Paul's Hill, Church of St.Francis Xavier, Christ church and A'Famosa are all within 8-10 minutes on foot. Enjoy sheer luxury in our signature rooms that feature its own private sundeck and outdoor jacuzzi. Dine in heritage Malacca's unique rooftop diner and catch the stars above Malaccan skyline at The Balcony, a place to kick back and relax. The Sterling and its English heritage concept is all set to transport her guest back to yesteryears yet ensuring that everyday comforts are not compromised. Welcome to The Sterling Melaka by Gloria, A GOOD PLACE TO BE! ... more   less 
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