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“Budget price, perfect location” 4 of 5 stars
Review of hangout@jonker

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hangout@jonker
2.0 of 5 Small Hotel   |   No 19 & 21 Lorong Hang Jebat, Melaka 75200, Malaysia   |  
Hotel amenities
Ranked #39 of 184 Melaka B&B and Inns
Manila, Philippines
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
94 helpful votes 94 helpful votes
“Budget price, perfect location”
4 of 5 stars Reviewed August 27, 2012

Melaka is just a small place, and you'll probably do a lot of walking around. Hangout@Jonker's has the perfect place in terms of the major Melaka sites - most of the places to visit are just within a stone's throw of this hotel. This is quite important as you can go back often to the hotel to rest and refresh - something that's invaluable in the hot weather. The staff was courteous and quite helpful and the rooms seemed new and clean. For the price you are paying, you won't really get a lot but you have most of the basics at the perfect location.

Pros:
1. Close to everything
2. Basic breakfast - toasted bread, coco jam, butter and good coffee
3. Kitchenette - you have to wash your own dishes
4. Free water
5. Free wifi - although signal was a bit weak in our room
6. Free internet computers

Cons:
1. If your neighbors are noisy, you'll hear them
2. Not much TV channels available
3. No ref nor safe inside the room
4. No toiletries available - bring soap and shampoo
5. Towels were quite thin

Room Tip: Rooms at the end of a floor will probably be quieter
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hangoutMelaka, Manager at hangout@jonker, responded to this review, September 9, 2012
Dear Warlocke,
Greetings from hangout@jonker. Thank you for staying with us.

Appreciate your effort to pen down your constructive and invaluable feedback. Great to know that you enjoyed your stay with us. Hope to see you again at hangout@jonker.


Regards,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 26, 2012

Stayed in 301 from 21-22 July 2012. Room nice and cherry. Clean, small toliet. A tad too bright for my taste though! No safe or mini-fidge in the room. Bedsheets clean and white. Bed is firm and pillows pretty gd. Didn't check out the breakfast, why bother when you have a chicken rice ball shop just across the road? :)

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyonya_Lee2, Manager at hangout@jonker, responded to this review, July 29, 2012
Dear Marcus,
Thank you for taking your precious time off to give us such wonderful feedback. Great to know that your stay with us exceeded your expectations.

Hope to see you again in hangout@jonker in the near future.

Regards,
Lee Lee(Ms)
Hotel Manager
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Singapore, Singapore
Top Contributor
73 reviews 73 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 14, 2012 via mobile

Arrived to a room with pee all over the toilet seat! Yuck!
Rooms 202/203 are right next to the street, great for looking at the queue for chicken rice balls but disruptive to your sleep.
Extra pillows are limited to one per room (huh?!), woke up with a sore neck and a mother of a headache.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hangoutMelaka, Manager at hangout@jonker, responded to this review, July 26, 2012
Dear Eileena,
Thank you for taking your precious time off to pen down your feedback.

The hotel management really regret on your experience with the hotel. Cleanliness is our top most concern in ensuring our guests' stay are comfortable and enjoyable. We will surely take note of your feedback and sure that no recurrence of such incidence.
And again we apologize for not issuing extra pillow for your comfort. We will put that into consideration.

The management hope that you will come back and surely we will ensure that your next visit will not be disappointing.
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Singapore
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 9, 2012

My stay was from 7-9 July 2012. The hotel is strategically located in the heart of Jonker walk, it is bascially situated at the street end of the night market and there is a famous local produce shop which is located just beside the hotel thus enabling last minute shopping.

The hotel is very basic, there is breakfast provided and it consist of free flow of white bread, butter, kaya, jam, coffee and tea from 7-10am, there is also a 24hr water dispenser and free computer use at the lobby.

But of course there are always two sides to a coin, the disadvantage of this hotel is the level of service they provide but logically speaking, for the low cost that we are paying I guess poor service does comes with it. There was one instance where before we could finish our second request over the phone, the receptionist slam down the phone and ended the call very rudely.

Bathroom was considered mini and the water supply was inconsistent where it will be full blast for a few minutes and not so for the next few minutes and this affected the temperature as it would be hot and switching to warm in just a matter of minutes

As for TV & free WIFI, please do not have any expectations as the signal is super bad, out of the 15 TV channels only 3 can be viewed and two of them are in their local language with no subtitles and as for WIFI, the reception was so bad (even in their lobby) that I had to log in a few times in order to use the slow connection.

Bottomline is: this is really a 1 star hotel with no frills as reflected in their slogan and basically it boils down to "you get what you pay for."

Room Tip: Do come down early if you intend to eat their limited breakfast as there are very limited tables and...
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at hangout@jonker, responded to this review, July 11, 2012
Dear Mojo-Dust,
Thank you for your feedback and opinion.
Sorry for your encounter with the 'bad' service especially over the phone. We try our utmost best to please and ensure that our guest are comfortable and have fun staying at the hotel, but there are due to have some "hangups".
We take note of your feedback and will improve in whatever ways we can. Hope this will not damper you from coming again & hanging out with us. Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2012

My friends and I was having a road trip around Malaysia and we stayed here while we were in Malacca. The hotel is really awesome if you're a backpacker, or if you are a young couple travelling. The rooms are clean and the hotel very a very funky feel to it. The rooms are rather small though, but it is value for the money you pay. The breakfast is not exactly fantastic, but being located right inside Jonker means you can always make alternate breakfast plans. The service at the front desk was also excellent. Overall, the stay at the hotel have been very comfortable and pleasurable.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at hangout@jonker, responded to this review, July 11, 2012
Dear DT13,
Thank you for taking your precious time off to pen down your feedback about the hotel. Glad that your group enjoyed your stay.
Hope to see you in hangout@jonker again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 8, 2012

Just spent one night in this hotel, shown by a taxi driver. Location wise is excellent: The newly opened Hard Rock Cafe is just next door. Night market as well as all other historical sites are within less than 5 minutes walking distance, not to mention the variety of cafes, traditional convenience stores & food stalls surrounding the hotel. The only drawback if you stay in this area is no ATM nearby i.e Jonker street area. You have to walk quite a long way to find an ATM. If you have a problem with sleep, door banging of next rooms will truly disturb your sleep. The rate also includes breakfast, but don't expect too much, better go out and find decent breakfast at nearby cafes & stalls. Since this is a newly built hotel, everything regarding the premises is at an excellent condition. However, I have attempted to connect to the free wifi with no success, but it has 2 PCs with free internet access at the lobby.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyonya_Lee2, Manager at hangout@jonker, responded to this review, June 2, 2012
Dear Ronny Sigura,
Thank you fro taking your precious time to give us such constructive feedback. For your information a ATM machine had been installed at the Heeren Inn,located some 5 minutes walk from hangout@jonker.
Hope to see you again in hangout@jonker!!

Regards,
Lee Lee(Ms)
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 30, 2012

Not perfect but very very good. We stayed here for 4 nights in April 12 and wish we had booked for longer. Our room was on the 4th floor and apart from the first night when we were disturbed by people banging their room doors we slept very well.
The staff were warm and helpful. Check in & out was quick and painless. The room was clean, bright, had a comfy bed and plenty of hot water for the shower.
The location is superb right on the corner of Jonker St near a huge dragon water feature. Lots of great places to eat.
Breakfast was basic, tea,coffee toast and jam, but there was a microwave and we bought some instant oatmeal and had that as well.
Tea and coffee are provided 24/7 but there is no kettle in the room,
The TV reception and choice of channels was poor, but this was being upgraded while we were there
We plan to go back to Melaka and want to stay at Hangout next time

We had most of our evening meals at The Far East Cafe, We were trying to work our way through the menu,

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyonya_Lee2, Manager at hangout@jonker, responded to this review, May 2, 2012
Dear Pompeii,
Thank you for taking your precious time off to pen your thoughts about your stay at hangout@jonker.
It was our pleasure to make your stay a memorable one and hope that you will come back and stay with us during your next visit to Melaka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about hangout@jonker

Address: No 19 & 21 Lorong Hang Jebat, Melaka 75200, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #39 of 184 B&Bs / Inns in Melaka
Price Range (Based on Average Rates): $
Hotel Class:2 star — hangout@jonker 2*
Number of rooms: 22
Official Description (provided by the hotel):
hangout@jonker is a treasure to find for savvy travellers looking for a fun yet fuss-free stay while travelling. We were officially opened on 3rd July 2010 in Malacca, Malaysia. The 22-room boutique hotel is located in the Jonker Street area, a popular, must-go destination for tourists visiting Malacca. Designed with our signature "no frills, just fun" concept, our hotel gives travellers just the right amount of attention needed - no unnecessary amenities except for those great cushy beds and squeaky clean bathrooms. And, if you love making new friends on your trip, Hangout Hotels offer the perfect hangout place to meet and share adventure tales with fellow travellers. ... more   less 
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Also Known As:
Hangout@Jonker Hotel Melaka

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