Stayed in this new boutique hotel for a night with friends and family. We booked 3 Deluxe Superior Rooms. Unable to secure bookings of other boutique hotels nearer to main attractions thus end up staying here for a try since it is pretty new and looks chic.
The location is pretty faraway from all main attractions and it will take you about 15-20 minutes walk to these attractions. In return, you will be rewarded to slightly quieter environment. My room was facing a landed property with 2 huge german shepherd. Occasionally, they will bark when sensing some stranger near the gate. In my opinion, their barks are bearable.
As for the rooms, toilets and common areas - they are clean. The rooms are also installed with electronic lock.
The only complaint I have was the competency of service staff. The email reservation was kinda of slow to reply. When we checked in, the counter staff even thought that we had paid for the rooms, which we had not as we did not have paypal facility and do not feel safe to provide our credit cards details. After we had completed our check-in and went to our room, we realised that the previous tenant was still in the room and it was almost 1330hrs (check out supposed to be 1200hrs). We can understand guests may ask for extension, but at least they should have told us and we can wait instead of entering the room and realise they are still in the room.
The other bad point was its breakfast. It is a very simple breakfast with only sausages, baked beans, bread, fried rice and fried noodles. The breakfast is not worth the money. Anyway, most guests ended up went next door coffeeshop for a simple and authentic local breakfast which is affordable.
In gist, hope the management will maintain the hotel well in years to come as it is a nice place to stay for short getaways.
- Official Description (provided by the hotel):
- Arenaa De Luxe is a boutique hotel with 82 tastefully furnished rooms in the heart of Historical Melaka City, just a short distance from Air Keroh Toll & Alor Gajah Toll.Our hotel is your perfect getaway choice, as it is nestled within a peaceful residential area and backed by the luscious greens of St. John's Hill which provides you with the calm serenity away from the hustle & bustle of city life.To top it all, we are just a stone's throw away from Famous Local Food outlets, Tourists Attractions, Shopping District & Nightlife hotspots. ... more less
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