My family and i had a wonderful time ! For starters, the lobby area was very nicely decorated and they have coffee and tea 24 hours and refill them quite regularly, it is self service of course, fortunately it wasn't those cheap and horrible tasting coffee and tea !The entire staff was really friendly and helpful
When we first got there it was really late as me and my family we just wandering around Malacca after our family gatherings and so on, it was roughly 12.30+am ? At that time however the window at the back of our car had a little hole, a screw or something popped out while we were driving through the rocky roads back at the portugese settlement. We were quite worried that some people would try something. However the security guard reassured us that he would keep an eye on the car.*nothing happen to the car when we checked in the morning *
They checked us in pretty quick there was a nice young chinese boy working at the reception he was very helpful by pointing us to the lift and reassuring us that our car would be fine. When we got to our room, it was quite clean a little dusty but it was okay. They have a Jacuzzi in one bathroom !! The kids had to wait till tomorrow to try it out , it was faulty when we tried to use it, the stopper would not budge so we called services and had it fix *took about 15 mins or so* the shower was very nicely design *resembles a "rain" shower and a square plank to stand on a really nice concept !, The floor's were yellowish/goldish ? and crack (pattern ?) not sure how to describe it but it was a little strange however it did compliment the rest of the room decor !
The mattress is great, i had a good nights sleep , the pillow was fluffy * i like fluffy pillows*, the cupboard is fine, they didn't give any slippers though or provide any hair dryer * we came to know that if we wanted a hair dryer we would have to ask the front counter as in the past when they did still provide hair dryers many people would steal them so the owner decided to only loan out the hair dryers should the guest need it ! * The living area was okay , a nice lcd Tv , a great selection of channels they have cable !! (watched HBO!!), and comfortable sofa's ! Oh and the air con is working well no noise and rattling sounds like other hotels.
Their wifi was accessible , it's free and is an average speed , there is a Karaoke lounge/ bar for those who did not know however it is not open unless the guest requests it. The hotel's location is very near to food, pubs and boutiques. Me and my family definitely would come back here !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.