We booked for 3D2N for a Grand Deluxe Room. The room was very clean, spacious and well decorated for that "home" feeling. The hotel has its own carpark so no problem leaving our car there throughout the stay. The hotel exterior may looked old but we were surprised how nice it is when we stepped inside.
Prior to our arrival we had been communicating through emails for certain requests and clarifications. Their replies were quite prompt and clear, and additional steps were taken to ensure everything was in place as we requested. I have to specially mention one staff named Amy. Her services were excellent! She even volunteered to help us ordered a customized birthday cake 1 week before we arrive, collected the cake on our behalf, had even decorated the room with balloons. The balloons were totally unexpected. On one night when it rained and we were pondering whether to go Jonker Street for dinner, Amy volunteered to get us KFC for us as there's no KFC delivery over there. (Well we had sudden cravings for KFC at that point of time). We turned down her kindness as we were embarrassed by her over the world services!
The location was great, right at one end of Jonker Walk itself. Easy access to the night markets every night, tasting the local food everyday. Hard Rock Shop was also at the other end corner, we made an effort to buy some Hard Rock tees there. We even walked to Mahkota Parade, which was surprising short distance from Jonker Street, maybe 10-15mins walk. It didn't looked as far as the map seems at all.
Unlike some reviews we read earlier, we had no problem with noises from upstairs or outside. the room itself had a huge Samsung LED TV (can't remember the size.... almost 40"??). This the biggest TV in a hotel room I have came across in my Malaysia holidays, great feeling lazing on the bed watching shows.
There's free WIFI in the room, moderate signal strength I must say, only strong near the window but not so good as we moved away further near the beds.
It rained everyday during our stay, and the hotel had complimentary umbrellas bearing their hotel name for hotel guests. Never had to worry about the weather when we walked around.
Additional compliment to other staff such as Jasmine and the male staff whom I didn't get their names. You guys were excellent!
Will definitely come back again!
- Official Description (provided by the hotel):
- Come and experience old world charm with modern amenities and 5 star comfort. 16 plush and spacious en-suite designer rooms in a majestic curved Art-Deco building right on Jonker Walk, with free wi-fi, car-park.... ... more less
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