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“Book this place? You must be MAD.” 1 of 5 stars
Review of Estrela Do Mar Beach Resort

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Estrela Do Mar Beach Resort
3.0 of 5 Resort   |   Khobra Vaddo, Calangute 403516, India   |  
Hotel amenities
Ranked #31 of 99 hotels in Calangute
Pune
1 review
7 helpful votes 7 helpful votes
“Book this place? You must be MAD.”
1 of 5 stars Reviewed July 7, 2011

This place sucks...what greets you is a large in construction building as soon as you enter. The sound of hammers is so loud that you cannot hear the person at reception. They do not even greet you when you stand at the tiny reception area. This guy just grabbed my booking confirmation and gave the keys. The rooms are average and you are never sure if you got the executive you booked. I met a guy and he said he had a executive and it had a bathtub. Mine had none but they said its an executive. The pillow stank like a rat died in it. . The place is FAR from Calangute beach 'where the action is'. The beach to resort is close but the spot this resort is on, is isolated. The real calangute is a good 15-20 mins walk abong the beach. This resort is the corner of that beach strip so doesnot feel safe to be on the beach espcially when we saw just one group of 5 completely drunk on the beach and creating chaos. Also resort is very popular for big groups of young people who just want to get drunk and crash in a room. I cant believe they let so many people live in one room. Food was average. Lots of oil floating on everything. I guess you would book if you hit your head somewhere. Mine still hurts...

Room Tip: Desperate? Rooms on first floors are new. GF rooms are all older and face the main walkway so you ha...
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  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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English first
Mumbai (Bombay), India
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 30, 2011

I suggest not to even think about staying in this resort in your dreams. I went to goa along with my family and looking at the reviews at the tripadvisors. I guess these guys have created fake profiles to write good reviews, which directly hits the trustworthiness of tripadvisors as well.

Moment we landed into the resort we decided to move out of it and we did. The rooms were filthy, the swimming pool had filth too, room services was pathetic. Even a simple tea and toast took 45 minutes to arrive that too after yelling at the staff.

And, top it all the staff is most discourteous and 'do whatever u can' kind of attitude. They took 80% of the money advance (which they claim is their policy!!!!) and were not ready to return the money.

Since I am a lawyer it was still easy for me to threaten them and take the money out. I am sure lot of people would have gotten trapped and stayed there with a screwed up mood!

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 26, 2011

Stayed here in March 2010 then October 2010 was an ok stay, got a good room upstairs, food was ok and location was good, service was basic but friendly.

However came back again for a week stay in April 2011, booked 2 Executive rooms (one for my mother in law and the other for me and my wife).
The airport pickup was a nightmare, the driver wanted to save money and parked on the other side of the highway, we had to dodge the traffic and heat to get to the car.
The driver wouldn't turn on the A/C despite booking for an A/C pickup. After he called the hotel and much debate he turned on the A/C finally. Not a good start.

Once we reached the hotel, we were told there were no Executive rooms left which is what we booked and paid for.
It seems they don't allocate rooms in advance and just put you wherever once you arrive.
Instead they "Upgraded" us to a Family room, the room was near the reception and walking path on ground level, it was dark/cold and very ordinary, the executive room we had the year before was much better.
The 2nd room for my mother in law was very old and dark, and smelt heavily of cigarettes.

Service in general was poor (worse than it used to be) everything we asked of them, seemed to be too hard for them.
For eg. One of the pillowcases on our bed smelt dusty and dirty so we asked for a new one, took 2 calls and 4 hours to get it.

Reception were unhelpful and didn't even seem to know much about the area. (there were a few good staff there but more bad ones than good).

On the 2nd last day of our week stay the whole resort was mostly empty, so I requested to be moved to the same room we had stayed in the past, the manager said yes it was available and as 'exception' would move us. 5 mins later the Manager said the room is actually allocated to someone arriving on the same day.
Which is at a contradiction to what happened to us on checkin, saying that they don't pre-allocate.

One morning the hot water was broken for hours, so we wasted half our day in the room waiting for water so we could shower.

So my next trip to Goa I'll be sure to find a new resort to stay at!

  • Stayed April 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 22, 2011

Stayed here for 1 night before moving on to Terra Paraiso. Quite near to Tito's and baga beach.

The rooms were not good, and smelled of moisture. Felt it was a bit overpriced also. The crowd was predominantly foreigners, and had a good time at the open bar.
The good thing is they have reserved shack and sun beds for the patrons, which was a relief.

had a really unforgettable time on Saturday night, when almost everybody went to Tito's and we had a great romantic candle light dinner at their beach shack. Felt like we had exclusively booked the whole beach for ourselves.

Except for that, nothing good about it.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mum
1 review
1 of 5 stars Reviewed June 15, 2011

Very pathetic service.
Food comes 2 hrs after ordering.
Lots of flies in the food.

They charged us for family room and gave us a very small room.
Room ceilings are leaking. Food quality is also pathetic.

No value for money. Management is very rude.
Rooms are not the way they have shown in website. Swimming pool is very small and very dirty.
Please avoid.............

  • Stayed June 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Navi Mumbai, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2011

if anyone is planning to stay at this hotel...my suggestion would be to not make the trip at all...the hotel is unhygienic, unmaintained and in an absolutely worst location..right next to a funeral place...obviously u dont want to see a funeral place of the hindus everytime u turn towards the hotel...the rooms are infested with cockraoches and bed bugs, the bathrooms are dirty and no hot water facility, showers dont work. The so called restaurant lacks even a good flooring and fitted only with loose unkept broken tiles which can land u in a hospital if u are not careful while walking on it. The dining area is infested with flies..one cannot think of eating the food served forget enjoying it...the staff is helpless and they know the situation...they will only listen to your complaints and will not even tender a simple apology...this shows that they are accustomed to listining to these complaints from all their guest....even the manager is unconcerned. So unless u want to take charge of the hotel mismangement and spoil your holiday...pls pls pls do not ever book in this hotel even if someone offered the rooms free of cost.
i had booked this thru make my trip...my suggestion to them is to black list this hotel from their recommendation to their customers... this hotel calls itself 3 star...its not even worth quarter star....its our worst experience amongst all our holidays.
Also forgot to mention about the water accumulation in the room when it was raining in the night.....absolutely not acceptable....

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
3 of 5 stars Reviewed June 6, 2011

After hours of net and brain storming we zeroed on this hotel just because of its proximity to the beach, even after reading some pathetic reviews.However it turned out to be a nice pleasant surprise.Our first brush with the reception was anything but good.But the room was good.the property is very nearer to the beach which came handy for us.we relished the food a lot .the restaraunt staff was friendly which made it up for their slow service. the house keeping was pathetic.hot water was not available and drinking water was supplied only after repeated requests.overall its a good place to be, if u want to hang out at the beach for more time.

Room Tip: book early.
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  • Stayed June 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Estrela Do Mar Beach Resort

Address: Khobra Vaddo, Calangute 403516, India
Location: India > Goa > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3 star — Estrela Do Mar Beach Resort 3*
Reservation Options:
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Also Known As:
Estrela Do Mar Beach Hotel Calangute
Hotel Estrela Do Mar Beach
Estrela Do Mar Beach Resort Calangute
Estrela Do Mar Beach Resort Goa/Calangute

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