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“Below Average” 2 of 5 stars
Review of Hotel Windsor Bay

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Hotel Windsor Bay
Calangute-Baga Beach Road | Umtavaddo Bardez, Calangute 403516, India   |  
Hotel amenities
Ranked #30 of 99 Hotels in Calangute
Vadodara, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Below Average”
2 of 5 stars Reviewed February 11, 2014

Even though, the hotel is conveniently located [350 meters from the beach] and has a pleasant ambiance inside, the services offered by no means can be said to be worth one's money's worth.The bathrooms are poorly maintained with loose taps and faucets, lack of continued hot water,limited breakfast options and an occasional cockroach in the restaurant are sure to dampen your holiday spirits in this marvelous land of sun,sand and sea. Plus the hotel concierge hardly has any useful information for any customized local travel. Not a preferred option to stay in Calangute !

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorGoa, General Manager at Hotel Windsor Bay, responded to this review, February 14, 2014
Dear Sir
,
Greetings from Hotel Windsor Bay Calangute, Goa!!!

Thank you for choosing to stay with us and for taking time to post your feedback on trip advisor.

We are sorry and most concerned to note that your overall experience at our Resort did not meet your expectations and your feedback has already been taken up with my team for corrective measures and we deeply regret the inconvenience caused.

I have made a note of your valuable comments regarding the service at various levels and have looked into the same

We do hope to give us another opportunity to serve you once again and see the difference your feedback has made.

Regards

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    34
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    13
    11
    13
See reviews for
17
31
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 29, 2014

We were a group of 4 friends , we booked 2 rooms of which one was allotted immediately and the other after 6 hours , of which we were okay. The 2nd room which we were allotted had serious bug problems as cockroaches were coming out of everywhere , under the bed and from inside of LCD panels ( I decided to write this review when I returned home and opened my bag and found a small cockroach crawling out of it ) , and in the lobby outside there was a big mouse roaming around.

Other than this the rooms were decent but in one of the bathrooms I almost got stuck in the shower cubicle as it did slide to close but it took all most 5-7 min to slide it open as it got stuck somewhere .

The good part about the hotel is location , 7-10 min walk to calangute beach and right on the baga-calangute road so everything happening is nearby.

My recommendation is you can find a better hotel at this price , try to avoid it.

  • Stayed January 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 14, 2014

Only best part about this hotel , its location.Hardly 10 min walk to the fous calangute beach.Dont book the hotel with breakfast option,tjey dont have much of options.Room though relatively clean , had cockraches .Staff attitude is ok bit service is pathetically slow.Stay here only if you dont get any better option

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambala, India
1 review
4 of 5 stars Reviewed December 21, 2013

stayed from 21/11 to 25/11/2013 situated at walking distance from calangute beach and not very from baga beach. the rooms were very god with 24 hrs running cold & hot water.management & staff people were good & helpful really enjoyed the stay.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed December 14, 2013

We were a newly married honeymoon couple who had booked a wrong place in candolim for accommodation... After 2 days of complete frustration we moved into Windsor Bay courtesy and special thanks to Shiv for helping us transport from Candolim to Windsor on such a short notice... The place was awesome with beautiful rooms and good amenities... The staff was welcoming and also understood our requirements well... Team was extremely supportive and catered to our needs well.. Right from housekeeping to front office and to restaurant management, staff was always welcoming and effective in offering their services...

Special thanks to Around The World (Gautam Shukla - 9820104022) who helped us connect with Windsor Bay in the time of despair when we needed to shift desperately from our erstwhile accomodation.

Special thanks to Shiv, Tipu, Bhushan & Sidhu from Windsor Bay team for organizing our entire stay of which we shall carry wonderful memories...

Once again.. Kudos to the entire team!!!

Room Tip: Just need to put forth your requirements and you would get the apt services...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 13, 2013

I stayed at Windsor Bay along with a big group of friends between Nov 30 - Dec 2 in 2013. It is so close to Calangute beach and just about 4 to 5 kms from Baga beach. Accessibility is no issue as there are plenty of taxis running around every minute once you step out of the hotel.

The entrance of the hotel was not very appealing, but the rooms were neat and clean. Fresh towels were available, but the food was very average. Rotis being made available from a live tandoori oven is the only high point about the food. Considering that we visited Goa on a peak season and for the price we were charged, I feel that it is worth the money.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2013

I have stayed the hotel 2 yrs back also but now there is new staff and management.i came last week and found the five star experience from the hotel.me and my family stayed at hotel for 4 days..experience is awesome.all the staff are superb.The owner of the property Mr.Swivji and Mr.tipu are above restaurant and food superb..wont get much better food in any five star.house keeping people are always at ur service.in nutshell its over and above five star experience.Hotel is located very near to beach..Hardly 5 to 7 minutes walk..all the market are very near by..pubs and all joints are very near...so i will recommend to come and stay here..for family its best choice..

Room Tip: Rooms opp pool side
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Windsor Bay

Address: Calangute-Baga Beach Road | Umtavaddo Bardez, Calangute 403516, India
Location: India > Goa > Calangute
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #30 of 99 Hotels in Calangute
Price Range (Based on Average Rates): $
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Windsor Bay Located on Calangute Baga Rd., Calangute Beach is just 250-300 mtrs.All rooms fully furnished with king size bed, Air condition, 32 inches LCD TV with satellite connection, intercom facility, kettle service, ironing board with iron, hairdryer, safe lockers, Mini fridge & balcony etc. Swimming Pool, Maximum Bar & Restaurant ... more   less 
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Also Known As:
Hotel Windsor Bay Goa/Calangute

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