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“Excellent Stay at calangute..” 4 of 5 stars
Review of Citrus Goa

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Citrus Goa
3.5 of 5 Hotel   |   Umtavaddo, Calangute 403516, India   |  
Hotel amenities
Ranked #12 of 99 Hotels in Calangute
Ichalkaranji, Maharashtra, India
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Excellent Stay at calangute..”
4 of 5 stars Reviewed August 20, 2013

Citrus..the first name comes to my mind when i hear about goa. very nicely priced and located. worthy pick.
Staff is co operative. Rooms are beautiful and clean. Gym is well occupied.Spa is great and so the food. Buffet spread is sufficient. lastly the pool..though it is a baby pool but its enough for you to leisure yourself with nice snacks and drinks of your choice. The service provided by all the staff at the spa and food area was good. Mention of two people from the restaurant is necessary for me to write. Subir and santosh..nice and sweet both of them..
looking forward to come again at citrus

Room Tip: No Choice as such..everything is good
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, August 25, 2013
Dear Guest,

Namaste!!

We are delighted that you enjoyed your stay at Citrus Goa. Your feedback is valuable and morale boosting for my team.
hoping to see you back soon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
chennai
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2013

We stayed at Citrus, calangute in the first week of July. The location is fantastic, there is no other branded hotel so close to the calangute hot-spot ! The experience is one we ll cherish for a long long time. The staff is very warm and welcoming. The rooms are well appointed, spacious and very well maintained. The food is awesome, they have a lot of local chefs in the team..so when u order Goan food u get Goavese and not UP- Goan or Nepali-goan food ! We had lip smacking vindaloo, xacuti and,…. Goa in rains ?.....the experience of swimming in the pool just awesome. No review of the place is complete without a note on the Dynamic GM of the property Rahul Dev. He has taken to goa like fish to water Panju turned Goan…drives a mean bike not a car, first sign of authenticity  Very hospitable, very caring and very knowledgeable about Goa ! will take care of everything at the hotel and will guide you to all the happening places in calangute. You trip is not complete if u haven’t met him  All in all… a wonderful place that u must not miss.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, August 16, 2013
Dear Guest,

Namaste!

Thank you for your kind words. We are delighted that you enjoyed your stay with us. As the head of our team I try and make sure to meet as many of our guests as possible and help them in any which ways within my limits. I know that the Goa experience has a lot to do with not only the hotel but the other places of interest as well. In that sense I try to guide them to the places which i know i would enjoy.
Once again i would like to thank you for your appreciation, this will go a long way in boosting the morale of my team.

Hoping to see you again soon.

Warm Regards
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Mumbai, Maharashtra, India
1 review
4 of 5 stars Reviewed August 2, 2013

It was excellent stay at Citrus Goa in July 2013. The rooms r of modern interiors and bed is very comfortable to hv a sound sleep after a long day out. Even the rooms r well equipped with tea n coffee makers and complimentary water adds us to rest. The washrooms are fitted with modern fititngs. overall an excellent room with well maintained aircoditioning. Every thing was well maintained and CLEAN.

The staff is very polite and had gone out of the way to accommodate all our taste. The breakfast served everyday day had very good spread of Indian, Goan n continental food. The staff was ready to make whatever we wanted and serve us with warmth. The timings for breakfast was also well kept, that allowed us to sleep a little extra during the day.

Overall an Excellent & comfortable stay. The location of the hotel is also so near to the beach and local market that everything is just walking distance away.

Thank you , Mr Rosario the reservation staff, who gave us a good deal, Thank you Mr Deepak and Mr Rahul Dev for making us wanted and taken care of me and my family

Recommend to stay with CITRUS

Room Tip: Ask for Premium rooms on higher floors. Every room has a balcony to sit and relax
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, August 5, 2013
Dear Noshir,

Namaste!

It is always a pleasure to read that our guests have enjoyed their stay at the hotel. It is our constant endeavor to make this true for all out esteemed customers.
We are glad that you enjoyed your stay with us & hope to see you soon in the future.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

We were visiting Goa in July 2013 and wanted a hotel very close to calangute/baga as we had some work in calangute itself. After a thorough and confusing search online ( we are TAJ loyalists), we decided on Citrus as it was part of a chain and we expected a certain standard of service. The hotel came as a pleasant surprise. We booked them through cleartrip.com and got reasonable rates given that it was a last minute booking.

The hotel is well made and very clean. The rooms spacious and excellently done up. The mini bar well stocked. Almost all rooms ( atleast what I could see) came with an attached balcony with a seating for two. A few rooms overlook the pool. The breakfast was a fairly large spread. The restaurant is right by the pool with seating options outside so that was fun. I must mention that the service by the staff almost came close to the service one gets at the Taj. Always a smile, well groomed and well uniformed the service stood out...everywhere, be it the restaurant staff or the housekeeping staff. If we had an issue , it was with a couple of guests who followed absolutely no etiquette especially in the pool. I must say that the hotel was quick to resolve the issue.

The hotel is walking distance from Calangute beach ( 5-7 mins walk). If you desire you can also walk to Baga - 25 mins. Else there is a bike/car rental shop/taxi stand just outside the hotel.

I only wish they's offer free wifi!

I'd definitely recommend the hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, July 29, 2013
Dear Dipika,

Namaste!

My team & I would like to thank you for your great review of the hotel. We pride ourselves on our service levels and commitment & it is always a boost when discerning guests such as yourself feel that we are on the right track. It has been a pleasure hosting you.

Hoping to see you again soon at Citrus.

Warm Regards
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Mumbai, Maharashtra, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 24, 2013

We (I and my friends) visited Calangute in September 2012 and stayed at Citrus for 2 nights. Since, it was an off season, we got a good deal (INR 3500 for a double room). The hotel is beautifully designed with the room designs similar to those of Mediterranean villas. The passages are beautiful with a lot of greenery and a lovely swimming pool aroung the restaurant area.
Our room was brilliantly furnished with really nice interiors. The room and the bathroom were very neat and clean with all the stuff neatly placed.
Additional benefits: The breakfast buffet was lavish with plenty of options in snacks, juices and desserts. Eating right by the pool-side was brilliant. The hotel has a nice spa for a pampering stay. It also offers high speed wifi at a minimal fee of INR 100 for a couple of hours. The guests can also order DVDs from their collection which is not bad either.
All-in-all it was great experience and I would strongly recommend people to check this hotel out specially during the off-season.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, July 29, 2013
Dear Mr Sharma,

Namaste!!

We are thrilled that you enjoyed your stay with us. Your kind words will go a long way in encouraging all of us here at Citrus Goa to go that extra mile to give our guests a memorable stay.

hoping to see you again soon.

warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 22, 2013 via mobile

We stayed at the best hotels on baga many times but since last three visits stayed at citrus and will always prefer and recommend to stay at the same.
The location of the hotel is prime as it is located near to main market place, baga and calangut beach, britos, titos, casino palms and my fev La Shack, on bike max five mins run.
Service Is fast and importantly satisfactory. Staff of the hotel i.e from security to gardner, reception to kitchen is very courteous.
Ambience overall is very refreshing, property is very well maintained. What I really appreciate is cleanliness of the rooms and specially bathrooms.
There are some points where can improve is need to valet parking, and there should be more options for indoor games.
Overall :)

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, July 23, 2013
Dear Mr Tushar,

Namaste!

We are delighted that you enjoyed your stay with us. It is our constant endeavor to make sure that ll our guests have a memorable stay with us.

Hoping to see you soon at Citrus Goa.

warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed July 11, 2013

We stayed in Citrus Goa for a week, during June 2013. Hotel is located close to Calangute beach and in the middle of the market. Our experience has been really very good staying at this hotel. Reception staff are good and helpful specially Deepak Sharma, Front Office Manager guided us whenever we needed and Rekha has been very helpful and always serviced with a smile. Restaurant is good and breakfast is awesome.

Be it the house keeping staff or the regular cleaners, everyone was friendly and greeted with a smile.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RahulDMehta, General Manager at Citrus Goa, responded to this review, July 13, 2013
Dear Guest,

Namaste!

Thank you for your kind words of appreciation. Your wishes have been passed on to Deepak & Rekha.
Hoping to see you soon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citrus Goa

Address: Umtavaddo, Calangute 403516, India
Location: India > Goa > Calangute
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Calangute
#8 On the Beach Hotel in Calangute
#9 Family Hotel in Calangute
#13 Romantic Hotel in Calangute
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Goa 3.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Citrus Goa Hotel Calangute
Citrus Goa Calangute

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