Stayed here for 3nights for the new year ... I must say the hotel is poorly maintained .... My room had a broken shower which was only repaired on the last day of my stay... The worst thing is a four star property without a parking facility ....the hotel has a small plot of land outside the hotel which can squeeze 5 to six cars and if your car is parked behind it takes almost half an hour to get your car out ... On the day of my check out when I went out to get my car the security told me that they dont have keys of the car parked infront of my car when I complained at the reception the reply I got was the guests whose car was parked in the front parked it early in the morning and were too drunk so we did not ask for the car keys ... When the security tried to push the car out of the parking lot in vain and repetitive calls to the guests room the guest walked to the reception and told that he had left the car keys at the reception .... But the hotel staff instead of searching for the keys blamed it all on the guest that he had not given the keys ....then after an hours drama when I got real angry as I had to drive all the way to Mumbai I myself searched the key rack and the found the car keys ..... It was so unprofessional to spoil my first day of the new year and wake up another guest early in the morning who had just returned to the room room after partying all night....this is only on incident also the rooms are poorly maintained the linen is dirty .... And the compulsory gala dinner party on the 31st was a sad affair .....
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- Also Known As:
- Citrus Goa Hotel Calangute
- Citrus Goa Calangute